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Phil

Phil

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Phil
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  • Hello, Did you try replacing the image with one in a higher resolution? Best regards
    in Image Resolution Quality Comment by Phil December 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme and its plugin update failed Comment by Phil December 2022
  • Hello, You can enable lazy load in Betheme -> Theme options -> Performance. https://forum.muffingroup.com/betheme/uploads/367/90H57IRAKZI9.png Best regards
    in Lazy Loading Comment by Phil December 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in 2 problems after update 26.6.6 Comment by Phil December 2022
  • Please, try the following code instead: .blog_wrapper .post-desc-wrapper .post-desc{margin-top: -50px!important; background: #f5f5f5;} .grid .post-item, .masonry:not(.tiles) .post-item, .photo2 .post .post-desc-wrapper{background: none} Thanks
    in how to import blog theme from an other pre build website. Comment by Phil December 2022
  • Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-slider-revolution/ When you import this slider, you can put it on the page with the Slider Plugin element. https://forum.muffingroup.…
    in It takes a while for the banner image of my website to be displayed. Comment by Phil December 2022
  • Hi, 1) The Action Bar colors can be changed in Betheme -> Theme options -> Colors -> Action Bar. https://forum.muffingroup.com/betheme/uploads/197/595RC9F02GV4.png 2) Social icons colors on mobile are the same as the menu items color and ca…
    in How do I change the color of the social icons in the action bar? Comment by Phil December 2022
  • Hi, Mobile header settings can be found in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/002/O6I6ILJK5A0F.png Best regards
    in Change the position of the burger menu icon (mobile view) Comment by Phil December 2022
  • Hello, 1) There is a class added to the top bar which does not comes from our theme. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. 2) You do not customize anything in Appearance -> Customize related t…
    in Menu bar does not appear on the desktop Comment by Phil December 2022
  • Hello, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Best regards
    in I can't addmore than 5 sections Comment by Phil December 2022
  • Please, open your page options, and check if you do not have the option The content set to Hide. If it is chosen, switch it to Show. https://forum.muffingroup.com/betheme/uploads/712/EWN4VZ12F42W.png Best regards
    in the_content not working properly Comment by Phil December 2022
  • Hello, I suggest using the Duplicator plugin to move your website. https://wordpress.org/plugins/duplicator/ We used it many times and never had problems with it. Best regards
    in Transfering from subdomain to domain Comment by Phil December 2022
  • Hi, Good to see that you manage to solve that. Please let me know if there is anything else I can help you with. Thanks
    in Elements missing since update Comment by Phil December 2022
  • Hello, The navigation can be set up in Betheme -> Theme options -> Global -> Navigation & share. https://forum.muffingroup.com/betheme/uploads/007/UJQ1DKSMTHOB.png However, there is no setting to navigate in the same product category. …
    in fixed-nav fixed-nav-prev format- style-default Comment by Phil December 2022
  • Please, try the following CSS code: @media only screen and (min-width: 768px){  #Top_bar a.responsive-menu-toggle{    right: -340px!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in How to get hamburger menu on right side of action button - Tablet View Comment by Phil December 2022
  • I have checked your website, and the menu is closer to the logo. https://forum.muffingroup.com/betheme/uploads/666/MQHNJRO8BM0B.png Is it not what you wanted to achieve? Best regards
    in Menu Comment by Phil December 2022
  • To do that, you would have to use the Header Builder, create two header templates, and assign one to the home page and the second to the entire site. The header template chosen in the Page Options will overwrite the one with the condition to display…
    in What is an action bar and what it is used for? Comment by Phil December 2022
  • Hello, Please log into your FTP, go to the plugins folder, and check if you already have a WooCommerce folder. If it is there, please, remove it, and try to install this plugin again. Thanks
    in Invalid license code when I try to install the woocommerce plugin Comment by Phil December 2022
  • Hello, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to …
    in Builder Slow to Update or Doesn't Update At All Comment by Phil December 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Not Working Comment by Phil December 2022
  • To hide it on a particular page, you need to use the following CSS code: #Footer{ display: none; } Put it in the Page options where you want to hide the Footer. https://forum.muffingroup.com/betheme/uploads/716/WYLMLY0QSPUG.png Best regards
    in doubts about my design Comment by Phil December 2022
  • Edit the shop element with these products in its options, and you can set up more columns and several products. https://forum.muffingroup.com/betheme/uploads/597/12SCHEK7MM9S.png If you want to show the add to cart button, it has to be active in the…
    in changes in section Comment by Phil December 2022
  • 1) You can use the Shop element. https://forum.muffingroup.com/betheme/uploads/944/4PRGAXSRPXAC.png https://forum.muffingroup.com/betheme/uploads/049/OZ4HKRAYRZV9.png 2) Making anchor links (in the menu or not) is simple as creating regular links. P…
    in error editing page Comment by Phil December 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in problem with a list Comment by Phil December 2022
  • Hello, Do you have the newest version of Betheme? Did you check the XHR in your browser console? You can try to deregister your license key, register it again, and check if the problem persists. Best regards
    in Setup Wizard Issue Comment by Phil December 2022
  • Hello, Please, use the following CSS code: .portfolio-item .hover-desc .entry-title{    word-break: break-word; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Line-break text Comment by Phil December 2022
  • Hello, Is it not working when you set a custom height in the Mega Menu in section options? https://forum.muffingroup.com/betheme/uploads/045/4ID3BPN91E96.png Can you check if the padding is working, please? https://forum.muffingroup.com/betheme/uplo…
    in Height Mega Menu Comment by Phil December 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
    in When I modify some part of the text, some images disappear- Prebuild website, Book template Comment by Phil December 2022
  • I just received your second message. We are investigating what might be the reason. Best regards
    in WP+theme need over than 256M Comment by Phil December 2022
  • Sorry, but I do not know what you are referring to. I have answered you. Best regards
    in wp admin color Comment by Phil December 2022
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