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Phil

Phil

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Phil
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  • Hi, Sorry, but I do not remember all login credentials. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please …
    in doubts about my design Comment by Phil December 2022
  • If you want to set custom colors, you need to have the Theme skin set to Custom Skin. https://forum.muffingroup.com/betheme/uploads/380/0Z7ZUDDXXQNG.png Best regards
    in Change the color of the website as it opens. Comment by Phil December 2022
  • The FTP you have sent is not working. Please, resend it, and ensure that they are working. Best regards
    in BeBuilder not loading Comment by Phil December 2022
  • Your script in Betheme -> Theme options -> SEO in the field Google Remarketing Tag causes this issue. After removing it, the admin bar appears. It adds the following CSS code: https://forum.muffingroup.com/betheme/uploads/950/YE67VVRV6KDE.png …
    in Admin Bar Disappeared Comment by Phil December 2022
  • Hi, Can you explain in more detail what is happening, please? It would be best if you record what is happening and put it on some video hosting service. Best regards
    in Not Working Comment by Phil December 2022
  • 1)Area labels are put among different theme files. We will correct it, but we need to go through all the files and have it on our to-do list. 2) Please, go to Betheme -> Theme options -> Responsive -> General, and Enable the Pinch to zoom o…
    in Logo - Image elements do not have [alt] attributes Comment by Phil December 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in The Image is not dispay on my website Comment by Phil December 2022
  • The links you have sent are from your computer. Please, put these videos on some video hosting service. Best regards
    in Change the color of the website as it opens. Comment by Phil December 2022
  • Hi, This option is deprecated. Please, check the following link about it: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Please, check the following link on how to do it in a new way: https://support.muffingroup.com/vide…
    in equal heights style options on sections NOT available Comment by Phil December 2022
  • Hi, You can install/update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
    in Layer Slider update Comment by Phil December 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: .single-product .woocommerce-variation-add-to-cart{    flex-wrap: wrap; } .single-product .woocommerce-variation-add-to-cart .warranty_info{    fl…
    in Modify Add to Cart element in dingle product page Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
    in Problem editing the template's footer Comment by Phil December 2022
  • Hi, Do you have the newest version of Betheme installed? If not, please, update it. Also, ensure that you do not have any caching plugin, or caching tool enabled that could hold the incorrect display. Thanks
    in breadcrumbs displaying incorrect page sequence Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Blog Teaser Element not rendering last post Comment by Phil December 2022
  • Hello, A recent Contact Form update causes this issue, and you can check the recent topic on the WP forum about it: https://wordpress.org/support/topic/rows-column-styling-issues-after-update/ As a solution for that, you can put the following code i…
    in Contact Form 7 fields no longer correctly aligned. Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Contact Form Suddenly Goes Away Comment by Phil December 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and you can activate it there and change its display. https://forum.muffingroup.com/betheme/uploads/773/NGDPMNEC8SJC.png Best regards
    in Arrows+Preview to switch between Portfolio Items Comment by Phil December 2022
  • Hi, Slides have a predefined maximum resolution, which is 1630px x 860px. https://forum.muffingroup.com/betheme/uploads/427/D1GEBB01A18L.png Please, use the image with this resolution or with the same size ratio. Best regards
    in a Question Comment by Phil December 2022
  • Hi, Unfortunately, there is no option to achieve that. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#late…
    in Blog functionalities Comment by Phil December 2022
  • Please, go to Betheme -> Theme options -> Accessibility, and disable the Keyboard support option. https://forum.muffingroup.com/betheme/uploads/308/242CFSV7IPYF.png Best regards
    in (red) borders on click can not be switched off Comment by Phil December 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Slider revolution and Be custom not updating Comment by Phil December 2022
  • Please, replace the previous code with the following one: @media only screen and (max-width:767px){ #Top_bar .top_bar_right i, #Top_bar .top_bar_right p{ color: #fff; } .mfn-footer-stickymenu ul li a, .mfn-footer-stickymenu ul li a .path{ stroke: #f…
    in mobile cart icon Comment by Phil December 2022
  • With the option I mentioned in my previous message, it will work this way. Best regards
    in Center Footer area when in mobile Comment by Phil December 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Issue with adjusting paddings in mobile version Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Logo size problem Comment by Phil December 2022
  • Hi, Sorry, but you did not send a link to your website anywhere. Please, send it. Thanks
    in Unable to edit elements on BeBuilder Comment by Phil December 2022
  • In your contact form, there was a closing for the div tag, but there was no opening for it, and it was causing this issue. https://forum.muffingroup.com/betheme/uploads/841/NXTIHYRQ4WR0.png I have removed it, and now everything works correctly. Bes…
    in ⅔ page is blocked and won't allow content to be added Comment by Phil December 2022
  • I have installed the Slider Revolution on your website. Please, check it out. Best regards
    in Invalid license code. Comment by Phil December 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: #Top_bar:not(.is-sticky){  top: 0!important; } Thanks
    in Sticky Header bug Comment by Phil December 2022
  • I duplicated your website with the Duplicator plugin and put it on my environment, and everything works correctly. https://forum.muffingroup.com/betheme/uploads/375/LCVGN4AL5UG7.png It means that the root cause is your server. I have helped many cli…
    in BeBuilder Keeps loading Comment by Phil December 2022
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