Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, https://forum.muffingroup.com/betheme/discussion/comment/226080#Comment_226080 Sorry, but you wrote beyond our working time, and we could not answer you. Please, turn off all of the plugins, refresh your cache, and check if the problem persi…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page in the …
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and uncheck the option Align Right. https://forum.muffingroup.com/betheme/uploads/548/L4SJ9BP1QAYY.png Thanks
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The constructions of elements are defined in the theme-shortcodes.php file. Best regards
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Hi, It is a part that appears above the header. https://forum.muffingroup.com/betheme/uploads/099/91RH8RB5607D.png You can see more about it in the following video tutorial (0:55): https://support.muffingroup.com/video-tutorials/workshop-custom-head…
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The .htaccess file Access is required only when you want to use the caching option from the Theme Options, so it should not have caused this issue. Best regards
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Hello, It is a short description of this product. So if you want to get rid of it, you need to edit this product. https://forum.muffingroup.com/betheme/uploads/744/HYHA4HMLLOKP.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hello, For building the hero slider, we always use Slider Revolution or BeBuilder. On this pre-built website, we used Slider Revolution. Best regards
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Hello, Variations are conjoined with the add to cart button by default in WooCommerce, and it does not depend on us to separate them. However, you can write a custom CSS code to hide the button only and put it in Betheme -> Theme options -> Cu…
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Hi, I can see that the background image is visible, and only the background behind the texts is gone. https://forum.muffingroup.com/betheme/uploads/050/TXQ25THDTG2L.png Do you need help with that? Did you try to add it again via BeBuilder? If you w…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Hello, Unfortunately, there is no option to set that. This is how the animations work, and there is no setting to modify it. Best regards
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Hi, You need to build a Mega Menu. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Also, Mega Menu works only with header build with the Header Builder: https://support.muffingroup.com…
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Hi, The Rank Math handles the BeBuilder (previously Muffin Builder) content, and there is no need to use the Builder -> SEO option. Best regards
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Hello, In the custom JS field, you put your script only, so it should look like this: https://forum.muffingroup.com/betheme/uploads/774/110HBGZVJO4S.png The first line of this code, put in Betheme -> Theme options -> SEO in the Google Analytic…
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Did you use the code from the last part of my message? I mentioned there that if you want to have three columns, use the code from there. Best regards
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Please use Disable Real MIME Check plugin, and try to upload your favicon then. Thanks
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Sorry, you have sent an empty message. Best regards
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Sorry, I thought that it was a part of the Slider. However, I cannot see it anymore on your website. Did you change it? Best regards
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These titles are placed by hand in the builder. It will show the category name when you have an active Subheader in the theme options. https://forum.muffingroup.com/betheme/uploads/384/6I3X1LG3AZCB.png Best regards
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Hello, The shop slider is only for showing products without extra features. If you need these hooks, you need to add them yourself. Best regards
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Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this se…
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Hi @Spineenweb, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a…
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We fixed it on your website. Please, check it out. Best regards