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Phil

Phil

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Phil
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  • Hi @christianbobo1992, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under…
    in Button isn't completely clickable Comment by Phil December 2022
  • So, in that case, my help will be limited, as I mentioned. Please, check if the same thing happens when you activate another theme like Twenty Twenty and with other plugins disabled. Best regards
    in I get this error because of SEO Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Slider Revolution Comment by Phil December 2022
  • The gallery displays correctly for me. https://forum.muffingroup.com/betheme/uploads/539/D9MHVQBWC7AX.png Did you handle it, or are there any extra steps to reproduce this issue? Maybe it happens on a particular page? Best regards
    in Issue with adjusting paddings in mobile version Comment by Phil December 2022
  • Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
    in class-mfn-setup.php ERRORS Suddenly Appeared Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Modify Add to Cart element in dingle product page Comment by Phil December 2022
  • Did you remove this JS from your website? If yes, please, put it back, and I will check what might be the reason. Thanks
    in Display WooCommerce Widget Before Page Content on Mobiles Comment by Phil December 2022
  • The Header Builder plugin is deprecated. You should now use Header Builder 2.0, which is part of the theme (is not a plugin) and can be found under the Templates tab. Please, check the following video tutorial: https://support.muffingroup.com/video-…
    in Header Builder - Colors not following style in mobile view Comment by Phil December 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Call to undefined function mfn_uploads_dir() Comment by Phil December 2022
  • I could not replicate it. Did you handle it? Best regards
    in Subheader image not showing Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Don´t show gallery images Comment by Phil December 2022
  • It was corrected in the recent updates. Please, update your Betheme to the newest version. Thanks
    in How to change the timezone ? Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Dropdown menu ~ Spa5 demo Comment by Phil December 2022
  • Hi, There is no option to change them. They are pre-defined and hardcoded in the theme files. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/y…
    in How can I change the items in the bottom menu Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in margins reducing Comment by Phil December 2022
  • No, it should not crash your current website. You can always create a backup of your website with the Duplicator plugin for safety. https://wordpress.org/plugins/duplicator/ Best regards
    in registration box disappeared Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in the_content not working properly Comment by Phil December 2022
  • Hi, Your website has Cooming Soon enabled, so I could not check what you showed in your video. Please, turn off caching plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you do not have any caching tools enabled o…
    in Translation changes by itself Comment by Phil December 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Having console error with betheme builder while creating a page. Comment by Phil December 2022
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in Button color not changing Comment by Phil December 2022
  • Hi, This icon takes its color from Betheme -> Theme options -> Colors -> Header: Top Bar Right icon color, but it also affects desktop display. https://forum.muffingroup.com/betheme/uploads/451/YE4MGO88B3HI.png If you want to change it on m…
    in mobile cart icon Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
    in Templates Broken Comment by Phil December 2022
  • Please do not share your login credentials on the forum, as others can see them. Also, you did not set the PHPINFO file, as I asked. Moreover, the link to your WP login is not working and shows a 404 page. Have you changed your login URL? Best rega…
    in Changes not taking affect Comment by Phil December 2022
  • Hi, Thanks for reporting. I reproduced on my environment this issue and passed it to the dev team. We will take a closer look at it. Best regards
    in Bouncing sticky header bug on mobile Comment by Phil December 2022
  • Hi, Those are not plugins but features included in Betheme. You can disable them in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/251/622XZD8H6GO7.png Best regards
    in Uninstall unused plugins Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in When I modify some part of the text, some images disappear- Prebuild website, Book template Comment by Phil December 2022
  • You wrote beyond my working time, and I was not able to answer you. Did you check to hide the page title only? If yes, and it did not work, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http…
    in Content and Slider missing Comment by Phil December 2022
  • You have under construction enabled. Can you disable it for a while, please? I need to take a closer look at your website. Best regards
    in vassilis_stavropoulos Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Anchor link dropping too far down each div please help. Comment by Phil December 2022
  • So everything is correct? Is there anything else I can help you with? Best regards
    in section background Comment by Phil December 2022
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