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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in My menu aren't working Comment by Phil December 2022
  • Hi, Did you create a section for a sticky version of the header and customize it? https://forum.muffingroup.com/betheme/uploads/523/SE8OXUZ0ZX5I.png Best regards
    in Header not sticky Comment by Phil December 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Logo - Image elements do not have [alt] attributes Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, please, switch to another theme, like Twenty Twenty, and recheck that. Thanks
    in Not loading page editor with elementor Comment by Phil December 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in section background Comment by Phil December 2022
  • You probably have an error about mixed content. Please, check the following article to know how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in White side removal Comment by Phil December 2022
  • In the BeBuilder, I have decreased these elements' sizes as I described in my first message, and it works correctly. https://forum.muffingroup.com/betheme/uploads/213/SC0P8VDPMJ2J.png Best regards
    in Image button next to the text Comment by Phil December 2022
  • Hi, The login credentials you have sent do not have admin rights, and I could not check anything. Can you change this user privileges, please? Thanks
    in Errors between back- and frontend / backend functionallity Comment by Phil December 2022
  • Please remove empty spaces before the font size and line height, and recheck it. https://forum.muffingroup.com/betheme/uploads/586/8A7AUR5L693H.png Best regards
    in Product page Comment by Phil December 2022
  • The WHO WE ARE page has Noto Sans Display, but the other pages have Noto Serif Display. https://forum.muffingroup.com/betheme/uploads/375/EYK34MMQ4OJ5.png You should edit this element, and change the font family there. Best regards
    in a new Question Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Mega Menu do not display in the frontend Comment by Phil December 2022
  • Are there any steps to reproduce this issue? I opened a Mega Menu to edit, and the update works correctly with WooCommerce active. https://forum.muffingroup.com/betheme/uploads/091/O3YLD2DHO07T.png https://forum.muffingroup.com/betheme/uploads/044/W…
    in Save error Comment by Phil December 2022
  • You did not attach a screenshot showing your problem, and I am not sure what you refer to. Can you send it, please? Thanks
    in pollSlider?!? Comment by Phil December 2022
  • @trilos, The option to disable BeBuilder Blocks was added in favor of requests from our customers, and it is by default disabled because we do not have plans to add any new features to it, and BeBuilder (live version) is our main goal now. Also, the…
    in Classic Builder Not Accessible Comment by Phil December 2022
  • Hi, You need only to remove the Deprecated color. It is not a bug. You can read more about it here: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in Flatbox icon background not changing Comment by Phil December 2022
  • Hi, Can you attach screenshots showing your issue, please? You can send one from the templates tab and one from the builder. Best regards
    in Section Template published, but not listed for template import Comment by Phil December 2022
  • Please, try the following CSS code instead: :not(.single-template).logged-in .hideMe{ display: none!important; } Thanks
    in hide button when logged in Comment by Phil December 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Save error Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Image button next to the text Comment by Phil December 2022
  • The gallery should display only the images you choose in the product edit. https://forum.muffingroup.com/betheme/uploads/249/9HNO5CKYEZI2.png Can you not remove them from there? Best regards
    in Don´t show gallery images Comment by Phil December 2022
  • You can add a class to the menu item and later style it with custom CSS. https://forum.muffingroup.com/betheme/uploads/899/ELYC18X2FPZA.png https://forum.muffingroup.com/betheme/uploads/569/B68Z1F32CFE5.png Best regards
    in Mobile menu icon menu Comment by Phil December 2022
  • Hi, You can add a custom class to this button and write a custom CSS code to hide this button for logged users. https://forum.muffingroup.com/betheme/uploads/254/X75CWAVQTPPJ.png You can name the class however you want. The CSS should look like this…
    in hide button when logged in Comment by Phil December 2022
  • Hi, What you ask for requires file customization, which in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy  So if you want to modify files and don't know how, you should contact your web develope…
    in Fixed height and width for Mansory style Comment by Phil December 2022
  • 1) I do not see a slider on that page. Did you remove it? Can you put it there again, please? 2) Can you please show me where Roboto is displayed instead of Noto Sans? Thanks
    in a new Question Comment by Phil December 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find an explanation of what Deprecated means. Best regards
    in Section looks darker and changes are not effective. Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this …
    in Template Comment by Phil December 2022
  • Hi, It is related to the Deprecated settings. Please, check the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in add image background to Headings with buttons 4 doesn't work Comment by Phil December 2022
  • Please, leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not lose your message among other forum discussions. Best regards
    in Sidebar widget product attiributes not loading properly. Comment by Phil December 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Fatal Error Comment by Phil December 2022
  • Did you assign your header template to some particular page? I see a regular header when I open your link. https://forum.muffingroup.com/betheme/uploads/954/WWC216U6PK0I.png Can you assign this header to the entire website? Best regards
    in Mega Menu do not display in the frontend Comment by Phil December 2022
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