Phil
Phil
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- Phil
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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I did not find anything in your dashboard indicating the root cause. Did you contact your hosting provider if they are able to restore a backup before an update? Best regards
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Hi, 1) You should be able to update the Slider Revolution. Please, head to Betheme -> Plugin. https://forum.muffingroup.com/betheme/uploads/784/1K34XE0EKH3E.png 2) The newest update of WPBakery occurred with many bugs, which were not fixed yet. h…
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Do you mean the circle in the background? You can set both the background color, and the image as the section background, and the image will be at the top of the color. https://forum.muffingroup.com/betheme/uploads/453/0XQZ6K2U1ANE.png Best regards
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1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discus…
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1) You should contact your hosting provider, and ask to increase these values to recommended ones. 2) This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://f…
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Hi, Great that you found it. If you have any other questions, feel free to ask. Best regards
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Hi, 1) Do you mean this section?: https://forum.muffingroup.com/betheme/uploads/915/707DMV69OD99.png It is made by putting an image on the left, and text on the right. The timeline element does not have the possibility of such a display. 2) You can …
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This font takes its size from Betheme -> Theme options -> Fonts -> Size & Style. https://forum.muffingroup.com/betheme/uploads/848/S6AAWXCW3WF6.png But it is for both desktop and mobile. You can disable the Auto font size option, and se…
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Hi, That is great you solved it. If you have any other questions or problems, feel free to ask. Best regards
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Hi, For that, I suggest using the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Please, try to use the following CSS code: .mfn-upsells .outofstock, .mfn-related .outofstock, .cross-sells .outofstock{ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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You have a custom CSS code that overwrites it. https://forum.muffingroup.com/betheme/uploads/315/0GZED9PYVAC6.png You can find, and remove this code in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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This is this plugin statement. As I mentioned before we did not test it with our theme. It is not forbidden to use it, but if something will not work correctly, we will not be able to help, and you should contact the plugin author instead. Best reg…
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You just remove it via FTP. Best regards
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Hi, Did you re-added it there? I have checked your website, and the zero is visible. https://forum.muffingroup.com/betheme/uploads/080/BV1FIZ684CF1.png Do you have any caching plugins enabled or caching tools on your server? Best regards
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Hi, Please, try the following CSS code: .trailer_box .desc{ background-color: rgba(0,0,0,0.5); } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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You did not attach any screenshots so I do not know what you refer to. Can you send them, and explain what is not correct, please? Thanks
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So everything is fine now? Is there anything else I can help you with? Best regards
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The Subheader height can be changed in Betheme -> Theme options -> Header & Subheader -> Subheader, by modifying the padding there. https://forum.muffingroup.com/betheme/uploads/594/UBX1PFX05YF5.png The font size can be modified in Beth…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) You cannot put filters in accordions, but you can enable the off-canvas sidebar in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/855/L6GFLUOSI74J.png Then the sidebar will appear like th…
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1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discus…
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Hi, Please, check the following article explaining how to handle that: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
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Hi, You can disable the Auto font size option, and set it manually for tablets and mobiles. https://forum.muffingroup.com/betheme/uploads/149/A6R91RDEJLK3.png Best regards
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If you want to have a boxed website layout and cover only the content, then there is an option to achieve that. You can only cover the whole window by doing the following: In your Theme options put the CSS from my second message, and it will expand …
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, This page is necessary for our setup wizard to work properly, but after the demo installation, it can be removed. Best regards
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There is a Show/Hide under option, so you can hide the main menu at 1240px and show the burger menu at 1240px. https://forum.muffingroup.com/betheme/uploads/801/ZWMUMBCOHOLF.png Best regards