Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,085
Last Active
Roles
Moderator

Comments

  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issue with adjusting paddings in mobile version Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Blog Slider not show Comment by Phil November 2022
  • Hi, On what device did you test that? I have checked your website, and it does not look like it on your screenshot. https://forum.muffingroup.com/betheme/uploads/011/VAZ0ZPOAB2ZY.png Best regards
    in Text stroke for mobile Comment by Phil November 2022
  • Hi, Can you attach a screenshot showing what you refer to, please? I am not sure what you refer to. Best regards
    in Review snippet disappears from the footer code after a few days Comment by Phil November 2022
  • Maybe you gave the license key to some of the clients. However, if you deregistered it, a person who might have it, will not be able to use it again. If you are concerned about security, you can contact Envato about that. They manage license keys, a…
    in how to know which license is fow which domain Comment by Phil November 2022
  • Can you attach screenshots showing what exactly you refer to, please? Thanks
    in Dropdown on Responsive Menu Comment by Phil November 2022
  • We have corrected it, and I imported the Home page to your website. Please, check it. Thanks
    in no home page Comment by Phil November 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Blog pages Comment by Phil November 2022
  • Are you able to put your website online temporarily? I would need to take a closer look at it to know what might be the root cause. Best regards
    in Add content to slider Comment by Phil November 2022
  • Hi, These paddings come from the deprecated settings. Please, check the following link to know where to find and remove it: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
    in Section paddings cannot be changed? Comment by Phil November 2022
  • We have added the hook 'woocommerce_after_single_product' to your website. Please, check that. In archives built with our templates, you can choose the order. https://forum.muffingroup.com/betheme/uploads/553/3AEEBE57ZOLO.png That is why some hooks…
    in 'woocommerce_after_single_product' Hook missing on Single product Page Builder Comment by Phil November 2022
  • No, we do not have this type of widget in BeBuilder. What you can do is put this widget in Gutenberg, and later put the Content WP element in the BeBuilder. https://forum.muffingroup.com/betheme/uploads/011/MQBL30SS4CP6.png https://forum.muffingroup…
    in mailchimp widget Comment by Phil November 2022
  • If the domain https://krishnabuilders.in/ does not belong to you and your license key is registered there, deregister it through the license manager I sent you in my previous message. Best regards
    in how to know which license is fow which domain Comment by Phil November 2022
  • The user icon also appears on Chrome for me. https://forum.muffingroup.com/betheme/uploads/461/AG1CLEBCNE3H.png Also, I do not see that icon on the mobile version, and the menu opens without any problems. https://forum.muffingroup.com/betheme/upload…
    in User Profile Box In Header Menu Comment by Phil November 2022
  • Hi, You have an empty Subheader that appears behind the Header. https://forum.muffingroup.com/betheme/uploads/880/1BSO89ANGTN8.png It can be disabled in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingr…
    in strange menu in a page Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How can I change the contact form 7 warning box when field is not filled Comment by Phil November 2022
  • Hi, In the Icon Box Style tab under the Container, please, add some padding. https://forum.muffingroup.com/betheme/uploads/215/1F8B1KSHU5UF.png Thanks
    in How to make image zoom effect not crop the image Comment by Phil November 2022
  • If you have a shortcode of this widget, you can put it in the Column Text element. https://forum.muffingroup.com/betheme/uploads/370/RU4KFIQCBF3I.png Best regards
    in mailchimp widget Comment by Phil November 2022
  • I have imported the Header to your website. Best regards
    in Pre Build Theme Comment by Phil November 2022
  • Hi, This is pagination. It will appear when you have options Load More and Infinite Load disabled in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/101/HPECNJBJ8A90.png The option to …
    in Blog pages Comment by Phil November 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, see which license is registered for which domain, or most importantly, want to deregister a website that has been removed without deregistering it …
    in how to know which license is fow which domain Comment by Phil November 2022
  • Do you have the newest version of Betheme installed? If not, please, update it. I tried to reproduce this issue in my environment, but I could not. Best regards
    in Add content to slider Comment by Phil November 2022
  • Hi, I contacted the person who manages private messages, and he said that he answered you. Please, check your mailbox. Best regards
    in Problem purcase code Comment by Phil November 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in It won't let me add pre-built sections Comment by Phil November 2022
  • It was fixed in 26.6.3, but the newest version is 26.6.4. https://forum.muffingroup.com/betheme/uploads/159/E7YEUQCQ2I1Q.png Best regards
    in Security Issue Comment by Phil November 2022
  • We received your email, and we are checking what might be the reason. Best regards
    in no home page Comment by Phil November 2022
  • We released an update, and now it will work correctly. Best regards
    in BeTheme in Network pre-build demo not importing Comment by Phil November 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Lots of issues with Theme - help with updates Comment by Phil November 2022
  • Please, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest There you will find instructions and a link to our license tool. Deregister your license key if it is…
    in Receiving critical error after we upgraded the theme Comment by Phil November 2022
  • Hi, Sorry, but what you ask for requires file customization which in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web …
    in Change default image on the shop page Comment by Phil November 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.