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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Pre Build Theme Comment by Phil November 2022
  • It is this font. When you open this font file you will notice that it has only capital letters. https://forum.muffingroup.com/betheme/uploads/571/3IQ3BF3TFUL4.png Best regards
    in Custom fonts NOT working Comment by Phil November 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/741/5HOZ9UUKX449.png Please, contact your hosting provider to increase it to at least 5000. Thanks
    in BeBuilder issues Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How do you reduce space at the top and bottom of each element and each wrap Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How do you change the order of the main menu Comment by Phil November 2022
  • There is a default margin for almost every element. https://forum.muffingroup.com/betheme/uploads/951/QZBBXHI9IXSB.png You need to set the margin of the Advanced options to zero. https://forum.muffingroup.com/betheme/uploads/358/ZX3HLXC69GM5.png Als…
    in Margin/padding below LOGO and navigation menu on phone. Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Style changes not saving Comment by Phil November 2022
  • Hi, It is fixed in the newest version. Please, update your Betheme. Best regards
    in Security Issue Comment by Phil November 2022
  • Hi, Please, do not share your license key on the forum as others can see it. Please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contac…
    in Cannot use recently purchased theme that was properly deregistered Comment by Phil November 2022
  • Hi, When you click on the export section option, you can put this section on the same page or open another page and put it there. https://forum.muffingroup.com/betheme/uploads/965/B4XFFO9Z4U87.png If you will use this section on a couple of pages, y…
    in When I'm in bebuilder and I click on "export section" nothing happens. Comment by Phil November 2022
  • Hello, Do you mean the BeBuilder Blocks? If yes, it can be activated back in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/522/BN0O6YFDF8UZ.png Best regards
    in Just updated to the new BeBlog theme Comment by Phil November 2022
  • Hello, If the links are still pointing to the old domain after the transfer of your website, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all the URLs in the BeBuilder and Theme Options at once wi…
    in How can I search and replace URL's after migrating site from staging to live environment? Comment by Phil November 2022
  • A child theme is useful when you want to modify the theme files without losing your changes after the update, but you do not have to make any changes there. For your proposals, a child theme will not make any difference except for introducing the tr…
    in How to change the theme's administrative interface to Portuguese? Comment by Phil November 2022
  • This is the Headers tab. Please open the Response tab. https://forum.muffingroup.com/betheme/uploads/926/6MQW0ZPEK07G.png Best regards
    in Error while setting up the demo website Comment by Phil November 2022
  • Hi, Please, check the following links: https://www.flickr.com/photos/aigle_dore/8324351567 https://www.flickr.com/photos/nlann/8734975751 https://unsplash.com/photos/B2KgTWnNBd4 https://unsplash.com/photos/-0_ww2ACIw8 https://unsplash.com/photos/rFB…
    in Image licence ECO Template (links) Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Remove Alert Comment by Phil November 2022
  • The link to this forum discussion is https://forum.muffingroup.com/betheme/discussion/66221/website-mix-error#latest, not https://forum.muffingroup.com/betheme/discusion/comment/224295#comment_224295. The discussion you sent in a private message (th…
    in Website mix.error Comment by Phil November 2022
  • It is corrected on your website, and you can install the plugins now. FYI for the test, I installed the Slider Revolution plugin, so if you do not need it, you can remove it. https://forum.muffingroup.com/betheme/uploads/548/EYFFUUXEXGML.png Best re…
    in I can't install the template plugins Comment by Phil November 2022
  • Hi @marshay, You have sent only the FTP access but did not attach the WP dashboard access. Please, send it as well through the contact form. Remember to attach a link to this forum discussion. Thanks
    in Receiving critical error after we upgraded the theme Comment by Phil November 2022
  • In the custom CSS section, you have code that hides it. https://forum.muffingroup.com/betheme/uploads/413/RX3DXKG8TU17.png I have commented it out, and the button appears. Best regards
    in Action Button Comment by Phil November 2022
  • Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/689/KXRZBQOZN070.png Please, send them again, but ensure that they are working. Remember to attach a link to this forum discussion. Best r…
    in Website mix.error Comment by Phil November 2022
  • You must create two sections, hide one on the desktop and the other on a tablet. https://forum.muffingroup.com/betheme/uploads/835/81UT5F7GMG4M.png Then when you style the desktop section, it will not influence the tablet version, conversely. Best …
    in Header Builder Burger Icon Comment by Phil November 2022
  • You need to expand this message, and go to the response tab. When you open it, send a screenshot showing it. Thanks
    in Error while setting up the demo website Comment by Phil November 2022
  • BeBuilder content is not easily readable for SEO plugins (except RankMath), and it needs to be converted into a readable format. Please, check the following link about it: https://support.muffingroup.com/faq/builder-seo/ Thanks
    in What is the purpose of "special fields" under page SEO Comment by Phil November 2022
  • Do you mean this display?: https://forum.muffingroup.com/betheme/uploads/448/ML7J1ODS8KQ5.png If yes, it can be done with the CSS I posted above, or by this one: .term-bucketbags #widget_mfn_woo_attributes-6 .tooltip:not([data-tooltip="Black&qu…
    in Filters by Attribute Comment by Phil November 2022
  • If the website is working fine with the parent theme, it means that some file modifications in the child theme cause it, and we cannot take responsibility for such customizations. As I mentioned, it would be best if you contact your web developer to…
    in Site Broken after latest update Comment by Phil November 2022
  • I can see that I did not conjoin the first line of the code, and it might be unclear to read. I corrected it. Unfortunately, there is another setting to achieve that. Best regards
    in Filter in Blog Element Comment by Phil November 2022
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Cannot import template websites Comment by Phil November 2022
  • Hello, Do you mean the BeBuilder? Can you show me a screenshot of the message that appears, please? Thanks
    in Drag and Drop not working Comment by Phil November 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in 'woocommerce_after_single_product' Hook missing on Single product Page Builder Comment by Phil November 2022
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