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Phil

Phil

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Phil
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  • I have passed it on to the dev team, and we will take a closer look at this. Best regards
  • Hi, No, there is no option to hide some of the dynamic data. However, I have passed it on to the dev team, and we will consider implementing such a feature. Best regards
  • Hi, You can assign a page to a particular page in the Page options: https://forum.muffingroup.com/betheme/uploads/477/G7B43NSBQVAB.png Best regards
  • See the screenshots below. It is a state with plugins disabled and map hidden. https://forum.muffingroup.com/betheme/uploads/664/UDP7X37LHJQR.png https://forum.muffingroup.com/betheme/uploads/683/XNHQV1NQBA8V.png This is a state when I enable plugin…
  • Hi, Please go to Betheme -> Theme options -> Responsive -> Header, change layout to Default, and check if the results suits you. https://forum.muffingroup.com/betheme/uploads/525/A8XF3FCF0CZB.png Thanks
  • Hi, In this situation, you would have to disable the catalogue mode and hide the add to cart button with a custom CSS code. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • To take a closer look at this, I would need to have admin privileges on your website. Best regards
  • Please check if it remains if you remove google map. Thanks
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • That is why you should always ensure that you put HTML tags properly. 😉 I am glad I could help. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Image sizing Comment by Phil August 2025
  • Do you refer only to the option "Add Media" in the Column Text element, and uploading and choosing mov files? Please describe it as detailed as you can. Thanks
  • I was right, it is from plugin we do not support: https://forum.muffingroup.com/betheme/uploads/969/VKCK3CONYRPM.png We support Elementor/Elementor PRO, but not all available extensions plugins to it. https://support.muffingroup.com/documentation/bu…
  • In the Mega Menu, you have unclosed <b> tag: https://forum.muffingroup.com/betheme/uploads/167/C0KPOSS26154.png Edit this mega menu and correct that. Best regards
  • Hi, 1) There is no setting to show the brand image there unfortunately. Also, there is no workaround for that I can think of at the moment. 2) Brands can be hidden from this place with a custom CSS code. If you attach a link to your website, I can h…
  • It is not related to the theme itself, because even though the standard plugin installation it does not work: https://forum.muffingroup.com/betheme/uploads/277/CQRR1H0J9R6I.png I suggest contacting your hosting provider regarding this, as it seems t…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
  • Hi, It seems that these breadcrumbs come from a plugin that we do not support. So you should contact the plugin author regarding this. Best regards
  • Hi, This color is used in various places. Please start from Betheme -> Theme options -> Colors. When you change this color in all places, and something remains with it, please attach a screenshot showing it, and a link to your website, so I ca…
  • I said to disable it, not enable it. Disable it, regenerate thumbnails, and recheck that. Best regards
    in Image sizing Comment by Phil August 2025
  • Yes, it was corrected in the newest version (28.1.5). Best regards
  • Hi, You have <b> tag that is the culprit: https://forum.muffingroup.com/betheme/uploads/191/VSICIS5H2J6H.png Please check your menu in Appearance -> Menus, if you did not place it somewhere in your menu. If it is not there, check your heade…
  • Roboto is loaded by one of your plugins. To find which one it is, disable your plugins one by one. Best regards
  • Hi, Please check if you do not have a blog template created. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ If so, either adjust it according to your needs or remove it to inherit the layout from the theme…
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ There you will find a detailed description of how to customize your single product template. Best regards
  • Hi, This message appears only in our license tool, but it is not for registering, but to managing already registered licenses. Please see the following link on how to properly register the license: https://support.muffingroup.com/documentation/insta…
  • Hi, Please uncheck this option and see if the line appears then: https://forum.muffingroup.com/betheme/uploads/717/8Y4XEVBJD22Q.png Best regards
  • Hi, Please provide the steps you are following, so we can replicate them. Thanks
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