Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,085
- Last Active
- Roles
- Moderator
Comments
-
I have compared the header from the Home page and from the Shop, and it seems that there are two separate headers. Please, go to Templates -> Header, and ensure that you have one header, and if there are more, check the conditions. https://forum.…
-
Hello, Sorry, but it is not really Betheme related question. With that, you should contact the Slider Revolution, and check their official website. https://www.sliderrevolution.com/help-center/ Best regards
-
Hi, The website you have sent is not using Betheme but another theme. With that question, you should contact the theme author. Best regards
-
Hi, Sorry, but what you ask for requires file customization which in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web …
-
Hello, Muffin Builder is not gone, but we changed its name only. Muffin Builder Live is BeBuilder, and Muffin Builder is BeBuilder Blocks now. Do you have BeCustom installed? This plugin has the option to disable the Advanced tab, and if you have it…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
The website you have sent is not ours (it is fan-made). Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Thanks
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
-
Hi, It could be done by writing a custom CSS code. I can help you with writing it, but I will need a link to your website, and a link to the image you want to use Thanks
-
https://forum.muffingroup.com/betheme/discussion/comment/224127#Comment_224127 You can use the Slider Plugin element. https://forum.muffingroup.com/betheme/uploads/526/WRDXCBKAFLSF.png It will show up in the slider in the builder, but you will have …
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, Sorry, but we do not provide help with file customization, so I cannot help with the function you are using. However, if you sent me a link to your shop, and tell me which products you want to hide (category name), I will be probably able to …
-
It was working all along. You have two shop templates. In one, you used the Heading element where you put the title by hand, and in the second one, you use the shop title element. I was sure that the brands' pages take their layout from the first on…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Your section was not set to Full Width, so it was limited to the website width from the Theme Options. After switching it to Full Width, there is no space next to the logo. https://forum.muffingroup.com/betheme/uploads/995/6QLQM40X3GM1.png Best rega…
-
Hi, That is great you solved your problem, and thanks for sharing the solution. Please let me know if you have any other questions or problems. Thanks
-
Hi, You need to use the Builder -> SEO option in the builder. Please, check the following link: https://support.muffingroup.com/faq/builder-seo/ Thanks
-
You have a custom CSS code that causes it. https://forum.muffingroup.com/betheme/uploads/573/I0NFOMH0KGAW.png Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove this line. Thanks
-
1) I can see your section like this: https://forum.muffingroup.com/betheme/uploads/797/4IL6FSEY90NU.png Do you still need help with correcting that? 2) Please, open the options of the wrap that contains this column, and in Advanced -> Positioning…
-
Hello, Can you tell me what page you are trying to import, please? Also, please, tell me the steps you do to use the single page import. Thanks
-
Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/setup-wizard/ There you will find out how to achieve that. Thanks
-
Hi, You can remove the slider from the Page Options, use the Slider Plugin element in the builder to put it in the section, and hide this element with the responsive options on mobile. Or you can use the following CSS code: @media only screen and (m…
-
I have placed a custom CSS code in your theme options that change it. Please, check if it is what you wanted to achieve. Best regards
-
Your website shows this to me. https://forum.muffingroup.com/betheme/uploads/003/5PIS4X7AEPHX.png https://forum.muffingroup.com/betheme/uploads/613/Q56RMRCRSRDX.png Does it happen only in the Preview mode? Best regards
-
What you can try to do to have Wordfence active is to open the browser console while editing the page with BeBuilder, and when the error 403 appears, add it to the white list. https://forum.muffingroup.com/betheme/uploads/737/B0HBXWJH7IXA.png Best r…
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
-
Hello, We established that the Visual Editor element would not be included in the Table of Contents. If you want to add it, you would have to edit theme files (I suggest using a child theme for that), but we do not provide help with such modificatio…
-
Hello, We had to do an update of the plugin responsible for single-page import on that demo. Now it is updated, and this option should work correctly. Please, try again. Thanks
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…