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Phil

Phil

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Phil
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  • https://forum.muffingroup.com/betheme/discussion/comment/224104#Comment_224104 This builder is not ours, so I do not know when they plan to fix it. With that question, you should contact the plugin author. Best regards
    in WPBakery Builder Comment by Phil November 2022
  • There is no such element in the builder, but you can create an empty menu with a language switcher, and use the Menu element. Best regards
    in Use icons in the menus Comment by Phil November 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us WordPress dashboard access privately thru t…
    in Header Builder lags and doesn't update Comment by Phil November 2022
  • 1) The screenshot you sent comes from our builder's Live version. So every time you click on preview, it generates a new page? What browser do you use? 2) Almost every element in our builder has its pre-defined margin. You can remove it by opening …
    in Margins and spacing question Comment by Phil November 2022
  • Please, head to the following link, and check if you have your SSL certificate set correctly on your website. https://www.greengeeks.com/tutorials/how-to-install-a-ssl-certificate-on-your-wordpress-site/ Moreover, please, check the following link: h…
    in I can't install the template plugins Comment by Phil November 2022
  • Hello, Please, go to Betheme -> Theme options -> Shop -> General, and check if you have Sidebar set to All. https://forum.muffingroup.com/betheme/uploads/355/PTJ43KT2RH0Q.png Thanks
    in Woocommerce sidebar shows everywhere but not on single product page Comment by Phil November 2022
  • Did you download a fresh package from Envato with the newest version? Did you watch and follow the steps from the video tutorial I sent you? Best regards
    in Theme update failed and made my website backoffice crush Comment by Phil November 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and at the bottom of the options, you will find the setting to enable it. https://forum.muffingroup.com/betheme/uploads/620/0PAV4JPIJ4BQ.png When you do it, go to Appearance …
    in Betheme automatic updates Comment by Phil November 2022
  • Hello, Does it happen on a published page as well? Previews do not work if you are not logged in, so I could not check that. If it only happens in the preview please send us WordPress dashboard access privately thru the contact form, which is on the…
    in Full Width Isn't Working Comment by Phil November 2022
  • Hello, Please, check the following article on how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in Lost styling after taking site live, no background colors Comment by Phil November 2022
  • For the regular attributes, you can use the Filter by Attribute widget where you can set the display style to Dropdown. https://forum.muffingroup.com/betheme/uploads/035/H4I4U3CZHSFP.png Best regards
    in Active Filters doesn't work Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BeBuilder is not updating and not showing background images Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Header Builder Burger Icon Comment by Phil November 2022
  • I do not see a gradient on that text but a regular gray color. https://forum.muffingroup.com/betheme/uploads/889/PQB13VMHDDXC.png To make it more visible you can add a stroke to that text. https://forum.muffingroup.com/betheme/uploads/509/PASSBTOXC1…
    in a qustion Comment by Phil November 2022
  • Hello, Do you have the Google Maps API key generated, and placed in the Theme options? If not, please, check the following article: https://support.muffingroup.com/faq/google-maps-not-working/ Best regards
    in Google Maps Comment by Phil November 2022
  • Yes, the animation on that page works as well. https://forum.muffingroup.com/betheme/uploads/844/TIVH36V87CC3.png Best regards
    in Animation Comment by Phil November 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Page 2 is a 404 Comment by Phil November 2022
  • Hello, Unfortunately, there is no setting to limit the text length and add three dots at the end. However, if you sent a link to your website I will check what I can suggest to you. Best regards
    in Shorten titles of related products Comment by Phil November 2022
  • I have checked your website, and the pins show a block after clicking on them. https://forum.muffingroup.com/betheme/uploads/003/3CIRIMGY6QGJ.png Can you explain greater what you want to achieve, please? Thanks
    in Popup in Image Map Comment by Phil November 2022
  • The person responsible for this part got sick, but we are working on it. Sorry for the delay. Best regards
    in Header Templates not showing after update Comment by Phil November 2022
  • You have some old package of Betheme. Please, download the newest package from ThemeForest, install it, and you will be able to install this demo. Best regards
    in Can not find theme Comment by Phil November 2022
  • Creation of all the sliders has video tutorials which can be found here: https://support.muffingroup.com/video-tutorials/ If you will not be able to find some tutorial, please, let me know. Thanks
    in Add content to slider Comment by Phil November 2022
  • That is great to hear that. Please, let me know if I can help with anything else. Best regards
    in Trying to import Pre-built website but but nothing happens Comment by Phil November 2022
  • The license manager tool is only for checking which license keys are registered for which domain, and for deregistering them. If you successfully deregister the license key from the domain where it was already used (the screenshot you attached), you…
    in Issue with Purchase Code Comment by Phil November 2022
  • If the fields are empty it means that it takes this value from the desktop. You need to put a value there as I showed in my screenshot. Best regards
    in Header Builder Burger Icon Comment by Phil November 2022
  • Your website is password protected. https://forum.muffingroup.com/betheme/uploads/984/JC5CJ09KQ71W.png Please send the password privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! P…
    in Popup in Image Map Comment by Phil November 2022
  • I have checked that on iPhone 12 and the animations load. It is hard to show that on the screenshot, but as you can see the animation is loading: https://forum.muffingroup.com/betheme/uploads/604/99SHJK2YK22E.png Please, notice that on mobile device…
    in Animation Comment by Phil November 2022
  • The problem is the mobile classic header style. We need to take a closer look at it, which might take a while. The update fixing it will probably be available next week, but I cannot guarantee it. As a workaround, I suggest using the Side Slide mobi…
    in mobile version menu Comment by Phil November 2022
  • Glad I could help. ? If you have any other questions or problems, feel free to ask. Best regards
    in Mobile menu/top/header Comment by Phil November 2022
  • Hi, Please, check the following video tutorial and ensure that you set up your sidebar like there: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Thanks
    in Active Filters doesn't work Comment by Phil November 2022
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