Phil
Phil
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- Phil
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Hi, 1) Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 1240px){ #Top_bar #menu ul li.submenu .menu-toggle::after{ display: none!important; …
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I understood that it is not working on your live site either. In that case, I am afraid that my help will be limited, as it is on your local host. Please open the browser console and check if you have any errors there. What you can also try is to us…
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Please also use this code: .woocommerce .products .product .desc .mfn-woo-product-title{ min-height: 120px; } Thanks
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Hello, There is no option to set it globally for all posts, and it needs to be set up for each of them. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discus…
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Hello, I can see that you do not have the newest version of Betheme. Please update it to the newest version, and check if the problem persists. If this will not help please send us the WordPress dashboard and FTP access privately thru the contact fo…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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1) So I am waiting for your response then. ? 2) I have checked both BeBuilder Blocks, and BeBuilder, and they do not create additional preview pages, but update the one you have open. Please, update Betheme to the newest version to check that there.…
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Glad to see that you found the root cause. If you have any other questions or problems, feel free to ask. Thanks
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Hi, Can you attach a screenshot showing what you refer to, please? I do not know what white line you refer to. Best regards
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Hello, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle it. Best regards
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Please send us the WordPress dashboard and FTP access to the live site privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a…
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We changed an action that adds pages for BeCustom edit in its files. Hence I suggest not uninstalling this plugin because you will lose these changes. We are investigating why this happens, and when we find the root cause, the fix will be included i…
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Hi, I can see that you are using the Header Builder. There is an item that you can add to have a hamburger menu. https://forum.muffingroup.com/betheme/uploads/333/SL6STHDYCEAA.png https://support.muffingroup.com/video-tutorials/header-builder-2-0/ T…
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Hello, The Full Width option can be enabled in the Advanced section settings under the dimensions tab. https://forum.muffingroup.com/betheme/uploads/664/NABU9HHOVUX1.png Best regards
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Please send screenshots showing what is incorrect and what it should look like, so I will know what I am supposed to check. Best regards
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Hello, Please, check the following video tutorial on how to handle it: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
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Hello, None of the links you have sent are not working. Can you send the correct ones, please? Thanks
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Hello, It is placed in the shop template and can be edited/removed there. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Header height to zero. https://forum.muffingroup.com/betheme/uploads/757/26UOITDI9WQI.png Thanks
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Hello, We hold on releasing the WPBakery update because the newest version of it has many bugs reported, and they did not release an update fixing them yet. https://forum.muffingroup.com/betheme/uploads/110/602F68E232D2.png https://codecanyon.net/it…
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We turned off the DivideBuy plugin, edited the template, updated it, and it assigned to the whole website. Best regards
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The new ones you have sent are not working either. Before sending them did you ensure that they are correct in some FTP clients like FileZilla or TotalCommander? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This would require writing a custom CSS code. I can help you with that, but I will need a link to your website. Best regards
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Understandable. If you have any other questions or problems, feel free to ask. Best regards
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Hello, Can you disable the preloader on your website, please? I need to investigate what is happening on the page load, and it covers the whole website content. Best regards
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This is how we intended the builder to look. It should display the closest view of the page without the need of generating a preview. You can leave your suggestion of changing it under the following topic: https://forum.muffingroup.com/betheme/discu…
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Hello, Please, check the following video tutorial to handle this problem: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks