Phil
Phil
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- Phil
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Comments
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so I cannot tell and guarantee that it will work with our theme. Also, we cannot recommend any plugins other tha…
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Can you attach screenshots showing that? They would help me to know what places to check and how they should look. Best best regards
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Hello, Today we will release an update to fix it. Please, wait for it, update your betheme, and you will be able to import Betheme again. Best regards
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Hello, Today we will release an update to fix it. Please, wait for it, update your betheme, and you will be able to import Betheme again. Best regards
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Hello, Today we will release an update to fix it. Please, wait for it, update your betheme, and you will be able to import Betheme again. Best regards
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I will answer you there then. Best regards
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Open the Builder settings, change the Column text editor into Code, and refresh the builder. https://forum.muffingroup.com/betheme/uploads/789/P81Q83U4I2AL.png If it is already selected, skip this step. When you do it, put the code you have into the…
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We have fixed that on your website. This fix will be also included in the upcoming update. Best regards
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Your server has a problem with the function inlcude_once, which is used in the BeCustom and is a standard PHP function. We have tested it on your environment and in a couple of other hostings, and it does not happen anywhere. Also, lately, I did not…
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Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ There you will find out how to handle this problem. Thanks
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Hello, You can create such a template in the product content with the BeBuilder, using the Column element, and HTML table. https://forum.muffingroup.com/betheme/uploads/820/MAHI1YW5O6K5.png https://www.w3schools.com/html/html_tables.asp Best regards
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Please edit your header template, and in the Header Options set the Body offset for header to Yes. https://forum.muffingroup.com/betheme/uploads/733/4XPOYKKDJ2KA.png Thanks
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Hello, Please install the Classic Widgets plugins, and check if the problem persists. You can also check if the same thing happens with another theme like Twenty Twenty. Thanks
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I think that reorganizing it now would lead to confusion among people who uses Betheme for years. Also in my opinion options are rather well organized, but I understand that it might be kind of hard to know where to find a particular option for fres…
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Hello, Are you using a header created with the Header Builder? These features work only with the header template and do not work with standard headers from the theme options. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best …
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Yes, with the newest version of Betheme, you will occur no problems with logging into the WP dashboard. Best regards
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As you can see that there is an option to add an ID to the button, but GTM does not recognize it. However, I will pass this information on to the dev team, and we will check that. Best regards
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@Glahachan, We have fixed that, and I imported that demo on your website. Please check that. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, It is placed as the Subheader background. Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and there you will find to change this background. https://forum.muffingroup.com/betheme/uploads/336/6UPY5PZPD4N…
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The root cause is one of the SiteGround plugins. I have created a new category, and I was able to edit and update it until these plugins were disabled. https://forum.muffingroup.com/betheme/uploads/016/D7NOGZBW3PAE.png Best regards
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Unfortunately, there is no other option to add an ID there. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you do not have any caching tools enabled on your server. If there is any, disable it, and recheck if this still happens. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hello, Please, open the browser console (F12), and check if you see any errors there. If there are any, please, attach a screenshot showing them. You can also try to turn off all of the plugins, refresh your cache, and check if the problem persists.…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingro…
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Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/896/ZZ3YIGFY2IBR.png Please, check them, and send them again, but ensure that they are correct. Thanks