Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,085
- Last Active
- Roles
- Moderator
Comments
-
Sorry, my bad. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, So this problem appeared on the page created with Elementor and by using the Slider Revolution element? Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, It all depends on how would you like your website to look and work. The higher resolution your images have, the better they look but they also weigh more. If you want to have good website performance you need to check the smallest resolution …
-
1) You need to create a page for the wishlist, activate it in Betheme -> Theme options -> Shop -> General, and choose it from the dropdown list. https://forum.muffingroup.com/betheme/uploads/994/Y56XZT830VXK.png 2) Unfortunately there is no…
-
Hello, Please edit your header template, open the section options, and in Advanced -> Background, check if you do not have any color set there. https://forum.muffingroup.com/betheme/uploads/150/RG2MS5LOFL39.png Also, you can check if the color is…
-
Hello, 1) You can create a custom product template with our builder, and adjust its display for mobile devices: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ https://support.muffingroup.com/vid…
-
Hi, 1) The link to the video you have sent is not working, so I am not sure what exactly you are talking about. However, you can use the Export/Import option from the builder. https://forum.muffingroup.com/betheme/uploads/703/BBE9MSLB62DP.png You ca…
-
It sometimes takes some time for Google to update the favicon. However, please, check the following link: https://www.asavvyweb.com/seo-guide/how-to-fix-favicon-not-updating-in-google-search Best regards
-
This plugin is adding a class to your header causing it to vanish. You can contact the plugin author to ask if there is an option to prevent that. However, you can also find the caching option already built in our theme in Betheme -> Theme option…
-
Hello, Please check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Thanks
-
Please, go to Betheme -> Theme options -> SEO, and ensure that you have Use built-in fields option Disabled. If this will not help, please attach a link to this post so that I will take a closer look at it. Thanks
-
Hi, I compared the home pages on both of these websites, and I did not notice any differences. Can you attach a screenshot showing what you refer to, please? Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Can you tell me how did you move your website? Did you use any plugin for that? Best regards
-
Hey, You got this error because you are trying to install the wrong package. The theme file you are supposed to install is betheme.zip. More details about theme installation and mentioned stylesheet error you can find below: https://help.market.enva…
-
Hi @Glahachan, Do you have the newest version of Betheme? If not, please, update it. If yes, please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingro…
-
Hi, Please, check the following video tutorial showing how to handle this problem: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
-
Hi, 1) Please, go to Betheme -> Theme options -> Header & Subheade -> Subheader, and check the option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/733/X366KS20K6XD.png 2) Go to Betheme -> Theme options -> F…
-
Yes, that is right, it is for all galleries on the website. Best regards
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and uncheck the option Remove Left margin. https://forum.muffingroup.com/betheme/uploads/557/DJHQ9INDEG6F.png And put the following CSS code in Betheme -> Theme options -> …
-
Glad I could help. If you have any additional questions, feel free to ask. Best regards
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
There was a misconfiguration in the files which we fixed. Unfortunately, I am not able to record you a video, but to fix that on your main domain, copy file class-mfn-builder-admin.php from the staging domain from betheme/functions/builder/ and plac…
-
Ok, now login credentials worked. You set up the conditions in the opposite way. Now when you open the main shop page you will see categories, and when you open any of them, they will display products inside them. Best regards
-
One of your plugins causes it. After I deactivated your plugins, the theme options look as they should. To find which is the root cause, disable them one by one. Best regards
-
Ok, I have them. We are checking what is wrong. Best regards
-
Still, I get the same result. Did you check these login credentials before sending them? Best regards