Phil
Phil
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- Phil
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I do not manage the mailbox, so please let me know if you get an answer to your problem. Thanks
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Check the following screenshot, and set the templates like there: https://forum.muffingroup.com/betheme/uploads/916/E98306BBCA3S.png If it will not work, please send us WordPress dashboard access privately thru the contact form, which is on the righ…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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One of your plugins causes it. I have deactivated unsupported plugins, and the slider showed up. Please, check the screenshot below: https://forum.muffingroup.com/betheme/uploads/219/YVFX1S80E6LI.png To find which one is the root cause, disable your…
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There was a misconfiguration in the files which I fixed on your website. Please, check that. This fix will be also included in the next update. Thanks
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You had space in the menu item link, and it was causing this issue. You cannot put space in the element's ID. I have to change it to the underline, and testimonials work correctly then. https://forum.muffingroup.com/betheme/uploads/807/EVTAH05ISUK9.…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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If you forgot to install and activate the plugins required for the demo, they will be installed and activated during the last step of the demo installation, so you do not have to worry about it. Best regards
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Hi, This content was made with WPBakery, and it looks like you do not have this plugin active on your website. Please, open the WP panel, go to Plugins, and activate the WPBakery. If you do not see this plugin there, go to Betheme -> Plugins, and…
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Hi, It takes its color from Betheme -> Theme options -> Colors -> Content, by modifying the Theme color. https://forum.muffingroup.com/betheme/uploads/769/9ARUZEL2GOSZ.png But it would affect other elements too. If you want to change the pa…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Add to this template condition Exclude: Product - Category All, create the second template with condition Include: Product - Category All, and add to this template element Shop Products. https://support.muffingroup.com/video-tutorials/how-to-create-…
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Please, replace the second part from the previous code with the following one: .single-product .entry-summary .cart #wcpay-payment-request-wrapper, .single-product .entry-summary .cart .single_add_to_cart_button{ flex-basis: 50%!important; } #wcp…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You need to put the email address preceded with mailto: in the link field. https://forum.muffingroup.com/betheme/uploads/153/RW0VS3F1XUFB.png Thanks
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We tried to log in with the credentials you sent previously, but they did not work. Can you send them again, please? Thanks
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To do the troubleshooting, we need to indicate if your plugins or a child theme have an influence on that. You can create a copy of your website with the Duplicator plugin, put it on a subdomain, and check it there without touching your main domain.…
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Create a user with admin rights in your WP dashboard, and send login credentials, link to your website, and link to this forum discussion through the contact form I sent in my previous message. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/. See if you set up your shop sidebar correctly. If you have done steps like in our documentation, please send us WordPress dashboard …
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Hello, Please, go to Settings -> General, and ensure that you have the correct URL address (if you have an SSL certificate ensure that you have https there). https://forum.muffingroup.com/betheme/uploads/694/07P0VQAIN9HM.png Also, please go to Se…
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It would be good if you activate auto-updates. However, before activating it ensure that your server makes regular backups, or create regular backups on your own. Please go to Betheme -> Theme options -> Global -> Advanced, and enabled it t…
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Hello, Can you explain your problem in more detail, please? It would be great if you also attach screenshots showing it. What you can also try to do is to turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, …
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Hello, There is no option to achieve that at the moment, however, we have this feature on your to-do list. Best regards
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Hello, Please, go to Appearance -> Menus, find your main menu, and assign its display location to Main Menu. https://forum.muffingroup.com/betheme/uploads/549/W74HC3OOKO8D.png After that, everything will be fine. Best regards
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Hello, 1) Please, check the following link: https://www.sliderrevolution.com/faq/how-to-change-the-timing-of-slides/ There you will find out how to achieve that. 2) You have a custom CSS for that. https://forum.muffingroup.com/betheme/uploads/240/AT…
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You have to move your image only this much to avoid overlapping the accordion. https://forum.muffingroup.com/betheme/uploads/759/9Y0W9C8D5PFC.png Or you can add some padding or margin to the left side of the accordion. Best regards
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Hello, Did you also create a template for the product categories, or only created this one? What condition/s did you assign to this template? Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks