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Phil

Phil

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Phil
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  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Post Sidebar not show Comment by Phil November 2022
  • Hi, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from the ThemeForest. After that, you will get your wp-admin …
    in Theme went something wrong. Comment by Phil November 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Betheme still not working after WP6.1 update Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Character limit for Post title in List View Comment by Phil November 2022
  • Hi, There is a CSS that comes from WooCommerce and hides the image for mobile devices. You can overwrite it by using the following CSS code: .woocommerce-page table.cart .product-thumbnail{    display: block!important; } Put it in Betheme -> Them…
    in Product thumbnail on cart + checkout on mobile Comment by Phil November 2022
  • Hi, The link you have sent shows a 404 error page. Are you sure that this link is correct? Best regards
    in Website not updating Comment by Phil November 2022
  • Hello, Please, head to the following link: https://www.freepik.com/free-psd/top-view-opened-magazine-design-mockup_17254376.htm#query=magazine%20mockup&position=45&from_view=search Thanks
    in Magazine mockup Comment by Phil November 2022
  • Hi, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from the ThemeForest. After that, you will get your wp-admin …
    in can't login into wp Comment by Phil November 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Buttons, and there you will find options to modify it. https://forum.muffingroup.com/betheme/uploads/018/IZZNRWA0O2T0.png Thanks
    in Action Bar Button Comment by Phil November 2022
  • Hi @shagasi, Please, do not create duplicate comments on different topics. Thanks
    in Not showing all products Comment by Phil November 2022
  • Hi @shagasi, It is still in development, but we plan to release it in the near future. Best regards
    in Product List Infinite Load Comment by Phil November 2022
  • Hi, Please, download a fresh copy of Betheme from ThemeForest, and upload it to your WP panel. After that check, if the problem persists. Thanks
    in Betheme update (26.5.1.4) pre-built websites don't work Comment by Phil November 2022
  • Hi, We have changed it for you. ? Best regards
    in How to change the username on this forum Comment by Phil November 2022
  • Hi, Please, go to Settings -> Reading, and set the homepage displays to A static page, and choose the Homepage from the dropdown list. https://forum.muffingroup.com/betheme/uploads/598/E11BPM3SA4Q6.png Thanks
    in Pre-built websites don't work for me Comment by Phil November 2022
  • Hello, There is a class that causes this problem. https://forum.muffingroup.com/betheme/uploads/821/HKJ0FK3H9SHX.png https://forum.muffingroup.com/betheme/uploads/844/IXRC905JLOYN.png It does not come from our theme, so it is added by some plugin. P…
    in Menu / Header gone and not working after wordpress/betheme update Comment by Phil November 2022
  • @venky24aug, Is this website yours?: http://xainik.org If yes, you only attached login credentials to the dashboard but did not attach FTP access, and we cannot do anything without it. Please, send it again in a private message. Remember to attach a…
    in WP Admin error Comment by Phil November 2022
  • I have activated the Twenty Nineteen theme, and the same thing happened there. https://forum.muffingroup.com/betheme/uploads/804/2O8U3LEC82MI.png Only the WooCommerce plugin was active with it, so I assume that some code is injected directly into yo…
    in "Credit/Debit Card Secure Payment" on Checkout page Comment by Phil November 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Wrap sticky Comment by Phil November 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Page Title Text Overlapping + Responsive Submenu Comment by Phil November 2022
  • You have content created with the BeBuilder and are using WP editor preview. For pages/posts made with BeBuilder, you should use BePreview. https://forum.muffingroup.com/betheme/uploads/439/HGB6QD8ZJUQL.png https://forum.muffingroup.com/betheme/uplo…
    in Trouble while saving Comment by Phil November 2022
  • I do not know how you copied the content from the Column Text element, but there was a lot of unnecessary code in the Visual Editor. https://forum.muffingroup.com/betheme/uploads/364/KDOMCXOZ2KZR.png Everything that I marked on the screenshot should…
    in Visual Editor Padding Comment by Phil November 2022
  • Update via FTP is easy, and you can check out how to do it on the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-install-betheme-via-ftp/ None of your settings will be lost because they are stored in the database. …
    in Page Title Text Overlapping + Responsive Submenu Comment by Phil November 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/223183#Comment_223183 The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload t…
    in Woocommerce Composite products Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme not updating and unresponsive on # blogger 4 Comment by Phil November 2022
  • Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ There you will find out how to change that area. Thanks
    in Catagories & Archives Comment by Phil November 2022
  • Hello, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get your wp-admin t…
    in 503 Service Unavailable The server is temporarily busy, try again later! Comment by Phil November 2022
  • I meant that the version of the Betheme you install should be the most current one (26.5.1.4 or higher) downloaded from ThemeForest. You can find a couple of tutorials on how to get to your website FTP on the internet, and you can check ours: https:…
    in Wordpress version 6.1 Comment by Phil November 2022
  • The server settings seem to be fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please …
    in Trouble while saving Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks
    in Every section I had is converted to Global Section Comment by Phil November 2022
  • You can revert the heading and price color to black and: a) set the Product background to white in Betheme -> Theme options -> Colors -> General https://forum.muffingroup.com/betheme/uploads/765/OQ6AZTQUDIZ6.png b) or set the title and pric…
    in The color of products and prices on the main page in the Artist template. Comment by Phil November 2022
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