Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, That is great that you found the solution. Please, let me know if I can help with anything else. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Also, tell us which pre-built website you want…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, It looks like the problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, upload the latest version of BeTheme the ThemeForest. After that, you will get your wp-admin to work correctly. Please be sure that you…
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Hi @ghostvaporsusa, Did you do the steps Pablo mentioned here?: https://forum.muffingroup.com/betheme/discussion/comment/222759#Comment_222759 If not, please, do that. If yes, please, let me know. Thanks
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Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
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Hi @InaltumCorp, Please, check the following link: https://hollypryce.com/ftp/ There you will find how to access your FTP. Thanks
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Hey @rolandoemail, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion…
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Hi, Good to see that you manage to resolve that. If I can help you with anything else, please, let me know. Thanks
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Hi, Did you perform any action when it changed? Does your page look different? Best regards
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Pablo meant this element: https://forum.muffingroup.com/betheme/uploads/672/RXG6J2R8PYNU.png However, to work it properly, you need to have the Column text editor option set to Code in the Builder settings. https://forum.muffingroup.com/betheme/uplo…
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Hello, It looks like the problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get y…
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Hi, There is a new version of Betheme. Please, download the newest package from ThemeForest, upload it, and check if the problem persists. Thanks
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Hi, Your image is too small, the zoom effect does not work, and it shows blank space. Put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .product-gallery-zoom .woocommerce-product-gallery__image:hover .wp-…
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Hello, You have a negative margin for your image, which covers part of the Accordion. https://forum.muffingroup.com/betheme/uploads/395/33D9MEIJ9B2D.png The part I highlighted on the screenshot covers the accordions, which is why the plus and minus …
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Hello, Yes, we manage to get in. The root cause is that plugin, and we cannot get around it. If you want to build your product template, you will have to use the backend editor. https://forum.muffingroup.com/betheme/uploads/292/0934Q2VCIBXM.png Best…
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Hi, It is an issue related to your server. https://forum.muffingroup.com/betheme/uploads/682/7HKNXZMHEPE6.png https://forum.muffingroup.com/betheme/uploads/075/CAO8YIRXDU6L.png Please, contact your hosting provider to handle the Fatal error from the…
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The height value is too low. Increase it to 550px. https://forum.muffingroup.com/betheme/uploads/943/KOIPK1VZFKJX.png Thanks
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Hi, I replicated it in my environment. Passed this information to the dev team, and we will take a look at it. Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, 3A) You have the jQuery filtering option enabled. However, it works correctly only when you load all posts on a page. If you do not want to load all your posts on a single page, you need to disable this option in Betheme -> Theme options -…
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I will pass this on to the dev team, and we will take a closer look at it. Best regards
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also please, turn off all of the plugins…
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2) The fix for it will be included in the upcoming update. For now as a temporary workaround, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: body #Filters .filters_wrapper ul{ position: unse…
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Good to hear that you manage to solve that. Sorry, I thought that was a statement, and did not realize that was a question. ? Best regards
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Hello, Please leave all your suggestions in the topic created for them: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hi, This part is created with the Slider Revolution. So if you want to modify it, you need to use this tool. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
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Please, try to use the following CSS code: .testimonials_slider .slick-slide .author *{ display: inline-block; margin: 0 10px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks