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Phil

Phil

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Phil
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  • Hello, Please leave all your suggestions in the topic created for them: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in MENU ELEMENT Comment by Phil November 2022
  • Hi, This part is created with the Slider Revolution. So if you want to modify it, you need to use this tool. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
    in Header carosel Comment by Phil November 2022
  • Please, try to use the following CSS code: .testimonials_slider .slick-slide .author *{    display: inline-block;    margin: 0 10px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Testimonial format styling Comment by Phil November 2022
  • Sorry, I forgot about that. We do not handle server configuration, so I can only recommend checking the following link about it: https://stackoverflow.com/questions/27782578/increasing-max-input-var-in-php-ini-in-xampp Best regards
    in I can't clone sections Comment by Phil November 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in EDITION IN EDITION SINGLE PRODUCT Comment by Phil November 2022
  • Hello, Yes, the error message refers to your server. You should contact your hosting provider and report this issue. Best regards
    in BeTheme Builder not working Comment by Phil November 2022
  • I can see that you are using Elementor on your website. When you have sections stretched to the entire width of the screen, they are first loaded and boxed, and then they are extended to the correct size. This is how Elementor works, and we do not h…
    in Page loading twice Comment by Phil November 2022
  • Hello, I checked that on my environment, and all layouts are working correctly. Please, see the video tutorials below, and ensure that you created your footer correctly: https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ ht…
    in Not all footer layouts are working Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Autosave function does not work Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in FAQ section not showing up Comment by Phil November 2022
  • Hi, That is great you manage to handle it. If I can help with anything else, please, let me know. Thanks
    in Can't install a pre-build website Comment by Phil November 2022
  • Please go to Betheme -> Theme options -> Global -> Logo, and if you have any text placed in the Text Logo field, remove it. https://forum.muffingroup.com/betheme/uploads/139/HRNJ56CB8IL8.png If you do not see anything there, please send us …
    in Problem upgrading the theme. Comment by Phil November 2022
  • Hi, Please, open the page edit, update the page, and check the BeBuilder works correctly then. https://forum.muffingroup.com/betheme/uploads/995/9G1O2AZOX9GS.png If this will not help, please send us the WordPress dashboard and FTP access privately …
    in Unable to "Edit" content in Muffin Live Builder Comment by Phil November 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Live Search Comment by Phil November 2022
  • Hi, Please, open your Header template, edit the section options, and in Advanced -> Background, check if you do not have any color set. https://forum.muffingroup.com/betheme/uploads/696/Z8ENWPZZ1E7N.png If this field is empty, check also wrap set…
    in Header Builder transparent background Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Search Icon Color Comment by Phil November 2022
  • We will need to look deeper into this problem. Please, send us your FTP access, like previously through the contact form. Remember to attach a link to this forum discussion. Best regards
    in Using Header and Footer Templates dublicates Woocommerce pages Comment by Phil October 2022
  • Unfortunately, without Dashboard and FTP access, we cannot locate the source of this problem. Notice that the message you sent through the contact form is private and goes directly to us. You can create a new account with admin rights which you dele…
    in Warning: Undefined array key "title" (Table of Content) Comment by Phil October 2022
  • You should contact your hosting provider. These are the server settings and your server administrator should handle them. Best regards
    in I can't clone sections Comment by Phil October 2022
  • Hi, With the Image Gallery element, you choose the images you want to show on the template/page, and they are not loaded from the product gallery. https://forum.muffingroup.com/betheme/uploads/490/CZAC2WIM7H3P.png The product Images element shows fe…
    in Product Gallery images without Featured image? Comment by Phil October 2022
  • Here you can find a list of all available icons: https://muffingroup.com/betheme/elements/icons/ Best regards
    in Social media buttons Comment by Phil October 2022
  • Hi, This text comes from WooCommerce and is translated automatically based on your website language. To change it you would have to modify WooCommerce files. Best regards
    in translate Comment by Phil October 2022
  • There is a title, but as I mentioned in my previous message, it has the same background as the Subheader (white). Look at the screenshot below where I highlit it with the selection. https://forum.muffingroup.com/betheme/uploads/354/KCHVB4AFEKSU.png …
    in Change shop page title Comment by Phil October 2022
  • Hi, To achieve that, you will have to use the Mega Menu builder. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Notice that Mega Menu works only with the Header Builder. https://support.muffingroup.com/video-tutorials/header-b…
    in Submenu in two columns Comment by Phil October 2022
  • Yes, it is a plugin problem. We have never checked this plugin with our theme, and it is not on the supported plugins list. I do not know any plugin with such functionality, but I highly recommend checking the official WooCommerce website. https://w…
    in I have buy this Plugin WooCommerce Booking & Rental Plugin Comment by Phil October 2022
  • I have fixed it on your website, please, check it. The problem was the permalink structure in Settings -> Permalinks. They need to be set to anything else than Plain structure. Best regards
    in Custom Woo Templates for Woo Single Product & Shop Not Working in BeBuilder Comment by Phil October 2022
  • Hello, So do you still need help with this? Can you send a link to your product, please? Best regards
    in I have buy this Plugin WooCommerce Booking & Rental Plugin Comment by Phil October 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Rev Slider not displaying :-( Comment by Phil October 2022
  • Glad I could help. ? If you have any other questions or problems feel free to ask. Best regards
    in Woocommerce Composite products Comment by Phil October 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Problem upgrading the theme. Comment by Phil October 2022
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