Phil
Phil
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- Phil
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Hi, I can see that you are using an old version of Betheme. Please, update it, and check if the problem persists. If after the update the same thing will happen, please, disable all of your plugins, and recheck it. Thanks
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Hi, 1) This might be achievable by writing a custom CSS code. I can check that, but I will need a link to your website. 2) The background color can be set in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Glad I could help. If you have any other questions or problems feel free to ask. Best regards
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WPBakery did not have the option to edit the widget area, as I remember. In widgets, you can only use the widgets from Gutenberg and some plugins like WooCommerce. Do you have any examples, like screenshots showing what you refer to? Best regards
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Please contact your hosting provider and ask them to look at the logs. If they notice any errors, please, share them with us. Additionally, you can also send us your FTP access through the contact form like you sent dashboard access. Remember to att…
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I understand your frustration, but please calm down as I try to help you and indicate the root cause. However, you did not attach your FTP. Please, send it through the contact form. Also, remember to attach a link to this forum discussion. Thanks
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Hi, We need to take a deeper investigation into that. Please, send us your FTP access through the contact form. Remember to attach a link to this forum discussion. Thanks
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The switch between Code and Visual is global, and when I logged into your dashboard, I noticed that it was switched back to Visual. I changed it again to Code, created a new user (Betheme test), and when I opened the home page, your Code was display…
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Hi, Please, attach a link to your product, so I can take a closer look at it. Notice that it cannot be in draft mode, and it must be a published product. Thanks
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Hi, Sorry, but I quite do not understand. Do you mean the plugin Visual Composer? Can you explain your issue in more detail, please? Thanks
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You can register your license key on unlimited subdomains if it is registered on the main domain. However, notice that you can use one license key on another domain (that is not a subdomain) if you deregister it, and remove your website. Best regar…
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Hi, Please, do not share your license key as others can see it. If you are having issues with deregistering your license key, want to manage your license key, or most importantly, want to deregister a website that has been removed without deregister…
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Hi, If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the plugins separately. Thanks
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Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find instructions on how to resolve this problem. Thanks
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You are welcome. If I can help with anything else, please let me know. Thanks
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We do not provide packages with older versions. You would have to use a backup of your website. Best regards
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This page also seems to be okay. https://forum.muffingroup.com/betheme/uploads/605/XOV6H0V7WQSL.png What browser and OS are you using? Best regards
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Please, try the following code: @media only screen and (max-width: 767px){ .home .footer-fixed #Footer{ position: absolute!important; } } Thanks
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For that, I suggest using the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Changing it in a header from the Theme Option would require writing a custom CSS code. Best regards
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, I have checked your website with the browser inspector, and I did not notice a plus icon (even a white one) at all. I can see that you do not have the newest version of Betheme. So please, update it and let me know when you do it. If the icon wi…
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Hello, Please, do not share login credentials on the forum, as others can see them. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If …
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
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Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .blog-teaser .teaser-wrapper .author, .blog-teaser .teaser-wrapper .date .label{ display: none; } Thanks
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Sorry, but I do not understand. All of the buttons I pointed out in my screenshot work. The preview button next to the update button is for the content made with Gutenberg, so we cannot remove it as some might use it. Best regards
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Hi, Single-page import is for pages, posts, or portfolios only. Products, blog lists, portfolio lists, and shop lists, cannot be imported because they are templates or layouts from the Theme options, so in fact, they are not regular pages. Best reg…
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Hi, Please, go to Betheme -> Theme options -> Sidebar, and select the option to hide the lines. https://forum.muffingroup.com/betheme/uploads/351/3F85ZA4A93Q4.png Thanks
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Hi, I have passed this to the dev team, and we will take a closer look at it. Best regards
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Hi, Please, do not create duplicate discussions. I will answer you where you answered this question first. Best regards