Phil
Phil
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- Phil
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
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Hi, Please edit your single product template, open the settings of the wrap that contains product gallery, and set left margin to zero: https://forum.muffingroup.com/betheme/uploads/056/B9WYYV0IQO63.png After that, check if the problem persists. Be…
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We have corrected it. Please check it out now. Best regards
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Hi, Please use the Header Builder to adjust it. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingro…
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I am happy to see that you found the root cause. If you have any other questions or problems, feel free to ask. Best regards
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There is no option for that, and it only work for the gallery element. Best regards
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Hi, Mega Menus cannot be displayed on mobile view. Instead, you might try the Sidebar Menu template: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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I do not see that on your website: https://forum.muffingroup.com/betheme/uploads/288/7VZCT2LK871Y.png Are you sure that it does not appear only in the builder? I could be the place where the section bar appears. Best regards
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Please check it out now. I have used the {featured_image:url} dynamic data instead. Best regards
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Hi, It should work without any problems, and you can register it just like the regular license through Betheme -> Dashboard. Note that in this situation, as your client will not have access to the internet, she/he will have to update the theme ma…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I received your private message with credentials to your website; however, even with the user you sent access to, I have a coming soon page, so I could not check that. Please correct that, so I can check your live website. Best regards
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I have checked that, and consulted it with the dev team, and they told me that custom fields for attributes are not supported, unfortunately, and custom fields will work for posts only. At the moment, the only workaround for that would be achieving …
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Hi, The video you sent does not work for me. Please put it on some video hosting service, or attach a link to an example website with the header you want to achieve. Best regards
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Hi, The code you put in theme options is executed only on the frontend, and robots cannot access your backend with that. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
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Hi, Do you have the newest version (28.1.4) of Betheme installed? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we…
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Hi, To achieve that, you would have to build it with the Sidebar Menu template, but it can be triggered only with the Menu Burger element available in the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://su…
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Hi, You can use the Order option for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Thanks
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Hi, I do not see them on your website. Did you handle this in the meantime? Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ It might be pretty old, but the basics of creation remained the same. Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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In that case, the answer seems to be at the beginning of your previous message. The only thing that changed and could have an impact on your site performance is your hosting. Please contact your hosting provider regarding this. Best regards
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I have received your private message, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/084/3FSIS1PBGOTG.png Please correct them, or send another message with working data. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, When you changed your domain, did you change the hosting and server as well? Did you also follow the tips mentioned in this article?: https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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If you want to have only content set to full width, then use the Content only option. Or you can set Full width for the sections in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/715/PHEQE71SAO0L.png Best regards
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Hi, 1) In Betheme there is no feature enabling auto slide for the product images. 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us wh…
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Please add some top padding to the first section on this page. Best regards