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Phil

Phil

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Phil
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  • Hi, Are performing any changes to your website? I tried to enter it, but it shows this: https://forum.muffingroup.com/betheme/uploads/970/OZ5Z78BM27BY.png To edit the information that shows on hover, edit the portfolio page, and set it up in the Exc…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check how your sections are built, and the best solution for you. Notice! Please att…
  • Hi, You have a custom CSS that causes it. Please, go to Appearance -> Customize -> Additional CSS, remove your CSS one by one and check which one is the root cause. Thanks
  • You can set the min-height for the title box with the following CSS code: .woocommerce.archive .products .mfn-li-product-row-title .title{    min-height: 60px; } Thanks
    in Visual Comment by Phil October 2022
  • Hi, If you are building your content with BeBuilder, you need to use Be Preview. https://forum.muffingroup.com/betheme/uploads/003/HMOGFK75YTZX.png https://forum.muffingroup.com/betheme/uploads/017/9NS1H1Z6QURH.png Best regards
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
  • You have a custom CSS in Appearance -> Customize placed, which hides it. The content you built appeared when I removed a line responsible for these custom styles. https://forum.muffingroup.com/betheme/uploads/278/MDXKWEAOB3FE.png https://forum.mu…
    in urgent help Comment by Phil October 2022
  • I have checked your website, and it seems to be correct. https://forum.muffingroup.com/betheme/uploads/682/GZRD7HD7G3PZ.png If you have any caching plugins on your WordPress or caching tools on your server, please, disable them while you perform any…
  • You do not have the newest version of Betheme on your website. Please, update it, and recheck it. Thanks
    in Temeplates Comment by Phil October 2022
  • Please, go to Betheme -> Theme options -> Shop -> Product list, and change the Image width to Old - 600px. https://forum.muffingroup.com/betheme/uploads/351/F7MZ1PGZV7O9.png If this will not help, it means that your images are too small and…
    in Visual Comment by Phil October 2022
  • Please, check if the same thing happens when you activate another theme like Twenty Twenty. If with another it theme will work, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http…
  • We have plans to reconstruct BeBuilder Blocks, but I cannot tell you the estimated time when this update will be out. At the moment, you can hide the BeBuilder in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com…
  • Hi, If you are using an external SEO plugin, it can be set in the plugin options. If you are not using any plugin for that, please go to Betheme -> Theme options -> SEO, and set the Open Graph image. https://forum.muffingroup.com/betheme/uploa…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • The link to the forum discussion where we are currently talking, so the person who manages the mailbox will know what these credentials are for. But I received your message, so I can see you handled it. I could not log in with the admin credentials …
  • The copy of Betheme installed on your website seems pirated, which is why the deregister is not working. I tried to use our special tool for deregistering, but it failed too. I suggest opening your website's FTP, eradicating the Betheme folder from …
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and choose option Top bar right: Show. https://forum.muffingroup.com/betheme/uploads/252/QMLZCC55JQVM.png If it is already enabled, please, attach a link to your we…
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .single-product .entry-summary .single_variation_wrap .woocommerce-variation-add-to-cart{    flex-wrap: wrap; } Thanks
  • If you are putting it on the menu, you need to have CSS Classes enabled, and put it in that field. https://forum.muffingroup.com/betheme/uploads/213/0OZBVEL76SMA.png https://forum.muffingroup.com/betheme/uploads/181/05OELIK1VX7U.png Thanks
  • It was under Theme options -> Global -> General, under the Image frame section. Best regards
  • We will need to take a closer look at this. Please, send us FTP access like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
  • Please, clear your browser cache, and recheck it. Thanks
  • Hi, If you are setting it as background, you need to enable the Repeat option. https://forum.muffingroup.com/betheme/uploads/447/U6RRBM8EAKK2.png Thanks
    in Pattern Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in urgent help Comment by Phil October 2022
  • Hi, Do you want this ending to be automatically added, or do you want them to be smaller and at the right top of the number? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please go to Betheme -> Theme options -> Search -> Form, and you will be able to activate it there. https://forum.muffingroup.com/betheme/uploads/483/SP9NP75XFJF0.png If you are using the Header Builder, you must add it via element. Th…
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
  • Hi, Great to hear that you manage to fix that. If you have any other questions or problems, feel free to ask. Thanks
  • There was a bug in the theme files, which we fixed. Please, check that. This fix will be also included in the next update. Best regards
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