Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Cloudflare is removing our parameters from the URL, which are necessary for our builder to work correctly. We tried many paths and attempted to get around it, but we ran out of solutions. In that case, you should contact Cloudflare support. Best re…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please, open the options of the Header, change the Position to Absolute, and set the Body offset to No. https://forum.muffingroup.com/betheme/uploads/072/1VX0M25ZEYZR.png Thanks
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Hi, I have checked it with iPhone 12, and I was able to download files from both of these buttons. Did you handle it in the meantime? Best regards
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1) It has transparency because this class also has an opacity attribute, which you need to overwrite. .mfp-bg{ opacity: 1!important; } 2) Please, use this code: .mfp-arrow-left::before, .mfp-arrow-right::before{ border:none; } 3) .mfp-counter{…
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Your mobile menu did not have this class assigned. I have added it, and the styles started to work. Also, I have added one class to your CSS so your styles reach deeper, and I think that they look better now. Please, check that. Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find an explanation of how to resolve that. Thanks
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Hi, Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. Y…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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This plugin is deprecated, and we do not release any updates for it anymore. The only option is to use a new version of the Header Builder or use the Header style from the Theme options. Best regards
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The content built in the templates is shared among all products that use it. The only option to put a different link for each of them is by putting it in the product content. Best regards
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Hi, In Betheme -> Theme options -> Fonts -> Size & Style, you can find an option to automatically decrease the font size. If you do not want it to be automatic, you can set it up manually by switching the device. https://forum.muffingr…
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I can see that you handle it. https://forum.muffingroup.com/betheme/uploads/841/RAM8VB5DT4P2.png Do you still need help with that? Best regards
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
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Hi, I have checked your website on Firefox and Chrome, and the logo did not show on any of these browsers. Did you use any plugins to translate your website? If yes, can you tell me which one, please? Please, go to Betheme -> Theme options -> …
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You…
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Hi, Can you tell me what browser are you using, please? I could not replicate it. Thanks
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Hi, If you would like to put different external links to each of your products, you would have to put them in the content of the product and put the Product content element into your template. https://forum.muffingroup.com/betheme/uploads/842/7H7GGC…
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Hi, You can use the Header Builder to achieve that. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
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Hi, Sorry, but we do not provide Zip files of plugins. What version of Betheme do you have? Please, check in Betheme -> System status if your Server environment fulfills requirements. https://forum.muffingroup.com/betheme/uploads/905/TFMR53RZYZO5…
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1) Instead, please try to set the Image Mask shape to Circle. https://forum.muffingroup.com/betheme/uploads/254/JLK636F9LQEJ.png 2) For that section, you have the Highlight option enabled. You can disable it so the section will be orange or set the …
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1) Sorry, but I do not know what you refer to. The sidebar has the same background as the rest of the page. Can you explain how you want to change it, please? 2) Please, go to Betheme -> Theme options -> Sidebar, and there you will find an opt…
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As I said in my previous message, we do not provide help with child theme customization. https://support.muffingroup.com/documentation/installation-updates/#child-theme Child theme support policy Using a child theme usually means that you want to mo…
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Did you check the link from my previous message? Header Builder 2.0 is not a plugin, but part of Betheme, and you can use it via Templates. Please, check the link I have sent, you will find there a video tutorial showing step-by-step how to access i…
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Hi, Please, go to WooCommerce -> Settings -> Products, and there you can find an option to enable star ratings. https://forum.muffingroup.com/betheme/uploads/984/DP6Q0D0TAQ4K.png Thanks
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I can see that you set up 450px height for these columns. You can easily decrease it to 300px. https://forum.muffingroup.com/betheme/uploads/903/UIAWJLELDCAL.png Thanks