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Phil

Phil

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Phil
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  • Hi, It is how we intended to design it because you can overwrite the Footer and Header in the Page Options. So if you want to have a second Footer to be displayed only on the Home page, open the Page Options, and at the top, you will find a dropdown…
    in Footer Templates Display Conditions Comment by Phil October 2022
  • Hi, It is how we intended to design it because you can overwrite the Footer and Header in the Page Options. So if you want to have a second header to be displayed only on the Home page, open the Page Options, and at the top, you will find a dropdown…
    in Header Builder display conditions Comment by Phil October 2022
  • Sorry for not replying. We keep investigating it. Please, stay tuned. Thanks
    in Error en BeBuilder con cloudflare.com por svg Comment by Phil October 2022
  • We keep investigating it. I will let you know as soon as we fix it and the templates will assign to the correct categories. Best regards
    in Product template and WPML Comment by Phil October 2022
  • Hi, Please, edit this image, and in the Style tab, set the Border radius to 50% for each corner. https://forum.muffingroup.com/betheme/uploads/198/9MO45BH66I59.png Thanks
    in Round the photo Comment by Phil October 2022
  • The root cause is your child theme. I have deactivated your child theme and activated the parent one, and everything is working correctly. As soon as I switch to your child theme, the error appears. I have left the parent theme active, so you can lo…
    in critical error Comment by Phil October 2022
  • 1) It is explained in the link I sent in my previous message. Open the main shop page, and set it in the Page Options. https://forum.muffingroup.com/betheme/uploads/212/53RJJQLK9ZPH.png 2) Please always attach a link to your website so we can check …
    in woocommerce product sidebar Comment by Phil October 2022
  • I have updated WC on my website, and I did not encounter any problems. Moreover, I did not notice any discussions lately complaining about incompatibility with WooCommerce, so you can update it to the newest version. ? Best regards
    in Product template and WPML Comment by Phil October 2022
  • I was able to finally reproduce this issue in Firefox incognito mode. Your website changes the URL from http to https which is incorrect because generatesis set to http. https://forum.muffingroup.com/betheme/uploads/780/UBSI5NCKHAJN.png It is genera…
    in Lottie animation and background colours not showing on some devices Comment by Phil October 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Problem with footer link colors set in Betheme Theme Options => Color=> Footer not sticking Comment by Phil October 2022
  • So everything is as you wanted now? Is there anything I can help you with? Best regards
    in Full Width Comment by Phil October 2022
  • This plugin changes the whole HTML structure of the products,whicht is why it is not working with custom templates. If you need this plugin to be active, the only solution is to change from custom templates for products into one of the styles from t…
    in after lest update dissplay error on all products page Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme optiosn -> Header & Subheader -> Header, and change the Height value to zero. https://forum.muffingroup.com/betheme/uploads/737/9VCPYTTZIUNF.png Thanks
    in there is a space between header and title Comment by Phil October 2022
  • I did not get a message with your website address. Can you send it here in this discussion, please? Thanks
    in critical error Comment by Phil October 2022
  • There is a new version of Betheme. Can you, or can we update it? Thanks
    in Product template and WPML Comment by Phil October 2022
  • Did change anything else? I rechecked your website, and editing with a classic editor worked. https://forum.muffingroup.com/betheme/uploads/661/AOO2QEXSSRJX.png Best regards
    in After editing the blog with [BeBuilder], open the page with [Classic editor] and report an error. Comment by Phil October 2022
  • Hi, 1) There is no option to show the Side Slide menu in the builder; the only way to see it is to check the published Header. However, you can use the browser developer tools and enable the responsive view. 2) You can set the padding and margins in…
    in How could I see the responsive menu on the bebuilder? Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Social media buttons Comment by Phil October 2022
  • Hi, Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ There you will find an explanation of how to set it up. Notice that if you are using custom templates for your shop, the sidebar posi…
    in woocommerce product sidebar Comment by Phil October 2022
  • We have checked that. The fix will be included in the next update. Best regards
    in Lightbox doesn't work with wp galleries Comment by Phil October 2022
  • The Overlay menu is only one level deep. https://forum.muffingroup.com/betheme/uploads/856/IR6P4BF5HRC8.png It does not support submenus. If you need to add them, you would have to change your header style. Best regards
    in overlay 1 level menu Comment by Phil October 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Unable to install Demo Theme Comment by Phil October 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar .menu > li.submenu > a:not(.menu-toggle)::after{    border-top-color: #e8941a!important; } Thanks
    in Change arrow color on menu Comment by Phil October 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .Latest_news .desc_footer{    display: none; } Thanks
    in Hide Date, Likes and Comments Comment by Phil October 2022
  • WooCommerce has problems with PHP version 8 (and higher). If you need it to be working at the moment I suggest downgrading your PHP version below 8. However, it would be best if you contact their support and report this issue WooCommerce is not our …
    in Woocommerce problem on error log Comment by Phil October 2022
  • Do you mean this?: https://forum.muffingroup.com/betheme/uploads/314/P6235LCHJU08.png If yes, it can be hidden in Betheme -> Theme options -> Global -> Navigation & share, by unchecking the Show all posts option. https://forum.muffingro…
    in couple questions Comment by Phil October 2022
  • I cannot tell you the estimated time when it will be fixed, but we have it on your to-do list. Best regards
    in Background of a wrap + Parallax defect Comment by Phil October 2022
  • The old Header Builder had problems with the alt tag for the logo. Please, update your Betheme to the newest version, and use Header Builder 2.0. Thanks
    in How to add alt text to BeTheme logo elements Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Section background image does not go full width Comment by Phil October 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in critical error Comment by Phil October 2022
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