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Phil

Phil

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Phil
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  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in My theme doesn't work when I try to install it Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Product template and WPML Comment by Phil October 2022
  • Hi, To achieve that, you would have to use the Header Builder. Please, check the following video tutorial about it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Adding images next to hamburger menu Comment by Phil October 2022
  • Hi, Your custom CSS code hides them. In the browser developer tools, I have removed a line that loads custom CSS code, and the flags appear. https://forum.muffingroup.com/betheme/uploads/043/IJ27D2KG0M8E.png Please, go to Betheme -> Theme options…
    in wpml flags disappear in woocommerce page Comment by Phil October 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. We created the Facebook group not to provide support…
    in Saving changes results in empty page Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in bebuilder I don't preview the content of post Comment by Phil October 2022
  • Hi @gnorimaki, There was an update introducing support for templates with WPML. Do you have the newest version? If yes, the template translation should work without any problems. First, however, you need to open the translated template and click the…
    in Product template and WPML Comment by Phil October 2022
  • Please, use the following CSS code: #overlay-menu .menu-item a:before, #overlay-menu .menu-item a:after{    display: none; } #overlay-menu .menu-item a{    line-height: 45px; } @media only screen and (min-width: 1240px){    #Top_bar .container{    …
    in overlay 1 level menu Comment by Phil October 2022
  • While editing the page click on the Import/Export option, go to Templates, and there you will find a list of your templates for pages/posts. https://forum.muffingroup.com/betheme/uploads/441/DCO5UZB96BNW.png However, notice that page/post templates …
    in product category Comment by Phil October 2022
  • Hi @lumaenergie, The option to translate this text was moved to the Search tab. Did you enter this place, and tried to change it there? https://forum.muffingroup.com/betheme/uploads/127/5YGCZ0LD4LAU.png Best regards PS. I encourage you to check our …
    in edit "Enter Your Search" text Comment by Phil October 2022
  • Hi, Please, go to Settings -> Reading, and check if you have a home page set to Static page. https://forum.muffingroup.com/betheme/uploads/609/7M5FEQ3O8HT4.png Thanks
    in BeParallax Comment by Phil October 2022
  • Hi, Are you using BeBuilder or BeBuilder blocks? Can you send a screenshot showing where do you click to show the preview, please? Thanks
    in bebuilder I don't preview the content of post Comment by Phil October 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks PS. I encourage you to check our …
    in There has been a critical error on this website. Comment by Phil October 2022
  • I just noticed that it is a post page, not the main blog page. These information can be hidden by unchecking the Meta options in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/245/81K…
    in Removal of blog information Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in couple questions Comment by Phil October 2022
  • Hi, Your products have custom templates. You need to go to Templates, choose the template used for single products, click on Add to cart element, and you will be able to change the text there. https://forum.muffingroup.com/betheme/uploads/355/KCCVL1…
    in Woocommerce - change Add to cart button text Comment by Phil October 2022
  • Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also, please, turn off all of the plugins, refresh your cache, and check …
    in Saving changes results in empty page Comment by Phil October 2022
  • I have checked your website, and the images definitely look better. https://forum.muffingroup.com/betheme/uploads/975/5NN293523KEQ.png If the effect does not suit you, please, try to increase this value a little more, for example, 50/100px. Best re…
    in Thumb Images on image gallery, they are seen blurred Comment by Phil October 2022
  • The underline color can be changed in Style -> Animation. https://forum.muffingroup.com/betheme/uploads/869/YA7JBIABXHQD.png Thanks
    in Mega menu not working Comment by Phil October 2022
  • Hi, It is an old demo, and unfortunately, we do not have information on what style was used for it. You will have to replicate it with the Snazzy Map editor. https://snazzymaps.com/editor Best regards PS. I encourage you to check our Facebook group…
    in Be Fire Brigade Map Style Comment by Phil October 2022
  • Hi, 1) You can create a sidebar with a menu widget, and on the page, put the Sidebar element in the wrap with the sticky option enabled. https://forum.muffingroup.com/betheme/uploads/206/RPDKSMUN6D54.png 2, 3) If you use the Header Builder, you can …
    in Couple of questions Comment by Phil October 2022
  • Hi, I have checked your website, and the plus icons show on the home page. Please, clear your browser cache, and check if the problem persists. Thanks PS. I encourage you to check our Facebook group if you have not done it yet. You can talk there a…
    in Menu toggle buttons not displaying on home page for moblie devices Comment by Phil October 2022
  • Hi @richardbuessow, Can you tell me what you set in the performance tab, please? Thanks PS. I encourage you to check our Facebook group if you have not done it yet. You can talk there about Betheme and confront your experience with others: https://…
    in Remove image from Testimonials Comment by Phil October 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Image distance is different Comment by Phil October 2022
  • Always happy to help. ? If you have any other questions or problems, do not hesitate to contact us. Best regards PS. I encourage you to check our Facebook group if you have not done it yet. You can talk there about Betheme and confront your experie…
    in Unable to update Comment by Phil October 2022
  • So everything is fine now? Is there anything else I can help you with? Best regards
    in Nothing is shows when using the website on mobile/tablet Comment by Phil October 2022
  • The only plugin which starts with Hub we support is HubSpot. https://forum.muffingroup.com/betheme/uploads/288/KOTNAPDXN8FF.png We did not test the plugins you mentioned with our theme. Our policy states that we do not support third-party plugins or…
    in problem with elementor Comment by Phil October 2022
  • Hi, Did you choose the Slider in the Page Options? Can you attach screenshots showing your problem, please? Thanks
    in Slider is not shown Comment by Phil October 2022
  • Hi, Please, change the Logo Width in the Advanced tab to an Inline. https://forum.muffingroup.com/betheme/uploads/262/UGYGITGGFGA4.png Open the wrap options, and in Advanced -> Positioning set, the horizontal align to right. https://forum.muffing…
    in Footer Builder Logo Comment by Phil October 2022
  • I have deregistered the license through Betheme -> Dashboard and registered it again, and the update worked. Please, check that. Thanks
    in Unable to update Comment by Phil October 2022
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