Phil
Phil
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- Phil
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Hey, This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Do the pages import, or do they not import at all? If they import, and you can see them in WP Panel -> Pages, please go to Settings -> Reading, and check if you have your Homepage set as a static page. https://forum.muffingroup.com/betheme…
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You are welcome. Glad I could help. ? Also I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.com/groups/betheme/ Best regards
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Hi, Can you explain in more detail what is happening, please? I am not sure what defect you are talking about. Best regards
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Hello, Is your Betheme, WPB, and WP up-to-date? Please, turn off all of the plugins (of course except YOAST and WPB), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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The tabs are available only for styles from the Theme option -> Shop -> Single product. https://forum.muffingroup.com/betheme/uploads/494/LWSLJX52JS4D.png If you have a custom template, you should delete it, change it to Draft, or remove the c…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Please, use the Verify support period option on the forum. Check the following article about it: https://support.muffingroup.com/faq/my-support-period-has-expired-on-support-forum/ Thanks
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Hi @tnethers, WPBakery content should be easily readable for SEO plugins, so there should be no problems with using that. Best regards
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Hi, We tested our theme with the WPML only, and it is fully compatible. We cannot recommend any other plugin. You can test if Polylang works, but we do not guarantee that it will work, and we will not be able to help if some features will not work. …
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Hi, There is an option to add a global section in BeBuilder Blocks. You need to add a new section, open its options, and in the Advanced settings, you will find an option to select the global section. https://forum.muffingroup.com/betheme/uploads/71…
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I have checked your portfolio items, and I do not see a Featured image at the bottom of the page. https://forum.muffingroup.com/betheme/uploads/585/1PXPZXMXJVYN.png Please, refresh your browser cache, and check if the problem persists. Also, see if …
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Hi, The fancy link colors can be changed in Betheme -> Theme options -> Colors -> Content. https://forum.muffingroup.com/betheme/uploads/014/JABHEUD1QBDZ.png Thanks
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Hi, When you go the ThemeForest, and open our theme, you will be able there to expand/renew the support period. https://forum.muffingroup.com/betheme/uploads/530/M8185L2X3WR4.png Best regards
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Hi, Please, go to Betheme -> Theme options -> Colors -> Forms, and there you will be able to set the transparency. https://forum.muffingroup.com/betheme/uploads/764/APG0JJ0FHBU6.png However, there is a bug when you set it to 0, but it will …
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Hi, Sorry, I had prepared a message for you, but somehow it was not sent. I have passed this to the dev team, and we will take a closer look at it. For now please, go to Betheme -> Theme options -> Performance, change the CSS location to Heade…
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Hi, Sorry, for not responding to this discussion. I will respond to you in a new you created. Best regards
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Hi, Please, go to Betheme -> Theme options -> SEO, and Disable built-in fields. https://forum.muffingroup.com/betheme/uploads/912/6YUXG5NI2Q8U.png Thanks
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The product price element shows the price range. The price of the selected variation should be displayed over the add-to-cart button. However, on your website, something is hiding the price there. https://forum.muffingroup.com/betheme/uploads/219/X8…
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Can you send a link to your website, please? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us the WordPress dashboard and FTP access priv…
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To work properly, the lazy load needs to be disabled because it interferes with the product images from the template causing this issue. Best regards
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Hi, Sorry, but you did not attach any screenshots or a link to your website. Can you send them, please? Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Unfortunately, this would require file modifications for which we do not provide support. Best regards
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Hi, Please, check if your slider has the Responsive option enabled in the project settings. https://forum.muffingroup.com/betheme/uploads/620/6MT744O7AP3H.png Thanks
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You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/189/N1FCZNQGDUJN.png Please, contact your hosting provider, and ask to increase this value to at least 5000. Thanks
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I have checked both these links and they look the same. https://forum.muffingroup.com/betheme/uploads/759/11IHE4J5AYO1.png https://forum.muffingroup.com/betheme/uploads/660/QK4NJHFJDB6T.png However, if you disable the Auto font size option, you can …
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Hi, I suggest using the WPML plugin. https://wpml.org/ We support it, and it is fully compatible with Betheme. Best regards