Phil
Phil
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- Phil
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Comments
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Hi, Did you import this pre-built website? The part you marked is a slider made with Slider Revolution. If you want to import this slider only to your page, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-i…
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It is due to the option in Betheme -> Theme options -> Performance: Builder local styles - Inline in the header. When you switch it to the External file, the template works. https://forum.muffingroup.com/betheme/uploads/327/L0MO9LGLRMAU.png We…
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We located the root cause of this problem and released the update. So please, update your Betheme to the newest version, and it will work again. Best regards
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It seems that your hosting provider did not set it up your server correctly. As a result, the server setting does not reach the Betheme folder. https://forum.muffingroup.com/betheme/uploads/371/L9HWL1EZWIYD.png Please, contact your hosting provider,…
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Please send us FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
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Do you have any caching tools enabled on your server? If yes, please, disable them, and check if the problem persists. If you disable it, and it did not help, please, let me know. PS. I encourage you to check our Facebook group, where you can talk …
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Hi, Please, check the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find a possible reasons why you have this error. Best regards
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1) You can use the responsive options and create one section that will be visible for desktop, and a second that will be visible for mobile and style them differently. However, if you want to use custom CSS, you should be familiar with the media que…
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Please, try to use the Export/Import option on these pages. https://forum.muffingroup.com/betheme/uploads/117/TV1IZZQD2TU8.png Copy the content from one page, and paste it onto the second. https://forum.muffingroup.com/betheme/uploads/968/YQZRT60H5X…
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Hi, Can you download a fresh copy of Betheme from ThemeForest, and check if these problems persist, please? If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at h…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
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If you added the reCAPTCHA via Elementor you should rather contact Elementor support. If you want I can help you change the colors of it with custom CSS code, but I cannot help with revealing it after completing the form. Best regards PS. I encour…
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Great to hear that. If I can help with anything else, please, let me know. Best regards PS. I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.com/groups/bet…
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Hello, Unfortunately, the Helper does not have an option to be open by default. To achieve such a display you would have to use the FAQ or accordion element. Best regards PS. I encourage you to check our Facebook group, where you can talk about Be…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, What version of WP, Betheme, and PHP do you have? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks PS. I encourage you to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It should be placed here: https://forum.muffingroup.com/betheme/uploads/043/D63OHDR16MK9.png If it is not working please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/mu…
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Hi, Sorry, but we provide this forum in English only. Rewrite your message in English, please. Thanks PS. I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.…
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Hi, Do you mean the changes in the BeBuilder or the Theme options? Best regards PS. I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.com/groups/betheme/
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Hi, Do you mean the background color? If yes, please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and there you will find the CSS code responsible for that, and you can change it there. Best regards PS. I encourage you t…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Did you set up the Cooming Soon in the Theme Options? If yes, please, ensure you put the correct date format there (month/day/year). https://forum.muffingroup.com/betheme/uploads/321/WWEXH95E6GD1.png If the date is correct, please send us WordPr…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Please, try the following CSS code: .section-related-adjustment img{ filter: grayscale(100%); } .section-related-adjustment .image_wrapper:hover img{ transition: all .3s ease-in-out; filter: none!important; } If it will not work, please send us…
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Hi, If you want to use the YOAST SEO plugin, you will have to use the Builder -> SEO option. You can read more about it in the following article: https://support.muffingroup.com/faq/builder-seo/ Best regards PS. I encourage you to check our Fac…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, create a file as you did with the PHPINFO (you can name it test.php), and in this file put the following code: <?php echo ini_get( 'max_input_vars' ) . "\n"; echo ini_get('max_execution_time') . "\n"; echo ini_get('max…
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FYI we received your message, but we are still investigating this. As soon as we find the root cause, I will let you know. Best regards
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The license key is not registered there, and I could not properly investigate this issue. Please register it. You can register unlimited subdomains with one license key, as long as the main domain is registered under the same key. This also applies …