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Phil

Phil

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Phil
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  • Hi, Unfortunately, there is no such element in the BeBuilder. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upd…
    in How to add post grid with Bebuilder with dynamic content? Comment by Phil September 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/401/278YR1U9N1DF.png It ca…
    in Add custom button to hamburger menu sidebar Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Burger menu - mobile menu - headache :) Comment by Phil September 2022
  • Hi, To achieve that, you would have to add two more menu items, add a CSS class to them, and style them with a custom CSS code. I can help you with that, but you must first add a class to them (you can name it however you want) and tell how they sho…
    in Add Button in mobile menu Comment by Phil September 2022
  • Some demos do not have Sliders, but this one has it and should be imported with the whole demo. Please, try to import this slider once again. Check the following video tutorial on how to do that: https://support.muffingroup.com/video-tutorials/how-t…
    in Missing the hero slide in the pre-build theme Comment by Phil September 2022
  • You can hide this section for tablets and mobiles with the Responsive options. https://forum.muffingroup.com/betheme/uploads/332/CSKKSMBHEZOH.png Best regards
    in Problem about filters Comment by Phil September 2022
  • Hi, There are a couple of ways to achieve that. You can add it to the Action Bar, which shows above the header: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ You can add it to the menu: https://support.muffingroup.com/ho…
    in icon in the menu Comment by Phil September 2022
  • Hi, Please, activate some free theme like Twenty Twenty to check if it is problem-related with Betheme. If the problem persists with another theme, this could mean that the problem is with one of your plugins, so you should disable them and recheck …
    in Can't edit footer. Widget area is full of error messages Comment by Phil September 2022
  • This CSS comes from the WPBakery, so you probably hide the slider for mobile devices in the builder. Please, check the following link about it: https://kb.wpbakery.com/docs/learning-more/responsive-settings/ Thanks
    in Margin/padding below LOGO and navigation menu on phone. Comment by Phil September 2022
  • Hi, With the update whit Mega Menu builder it changed a little. If you want to create a Mega Menu in the old way, you need to choose the Automatic Mega Menu option. https://forum.muffingroup.com/betheme/uploads/226/05HNNCTQL8Y8.png If you want to kn…
    in Option for megamenu is missing Comment by Phil September 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Content set to Hide, still visible after saving Comment by Phil September 2022
  • Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should recognize and amend this issue by looking at the error message. Please read these related links: https…
    in Error during registration Comment by Phil September 2022
  • Unfortunately, I cannot recommend anything else for that. The menu elements have different widths, and cannot be perfectly aligned. You can ask your web developer if it can be done with more advanced CSS. Best regards
    in Submenu alignment Comment by Phil September 2022
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> General, and select option Force full width. https://forum.muffingroup.com/betheme/uploads/378/FZPUZTSXLHFQ.png Thanks
    in Issue with Padding & Max-Width CSS Comment by Phil September 2022
  • Your server settings seem to be fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Pleas…
    in Map problem Comment by Phil September 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Registration not possible because domain of website changed Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Bug render section Comment by Phil September 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update failed Comment by Phil September 2022
  • Hi, Is there any error message? If yes, please, send it. Do you have any caching plugins on your website or caching tools on your server enabled? If yes, please, deactivate them, clear your browser cache, and check if the problem persists. Also plea…
    in BeBuilder Theme Editor doesn't save changes done on the homepage Comment by Phil September 2022
  • Hi @asari74, The update with this fix was not released yet. It will be out next week. Best regards
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil September 2022
  • Edit your page with the BeBuilder, open the wrap options containing these three boxes, go to Advanced -> Positioning, and set the Elements horizontal align to the center. Best regards
    in Center image over 3 boxes Comment by Phil September 2022
  • Hi, Please, try the following CSS code: .mcb-item-map_basic-inner iframe{    border-radius: 40px!important; } Put it in the custom CSS field in the Page options. https://forum.muffingroup.com/betheme/uploads/673/IZYXTGYDQ8US.png Thanks
    in Border radius map Comment by Phil September 2022
  • Hi, There is no option to achieve that with the Image Gallery item. You would have to use separate Image elements, and put the links to each of them. https://forum.muffingroup.com/betheme/uploads/603/BXCVTSWT1I2U.png Best regards
    in Image Gallery Comment by Phil September 2022
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> Header, and check if you have enabled the Search icon for the Top bar. https://forum.muffingroup.com/betheme/uploads/108/7VWZPQSERBE4.png Thanks
    in Problem with search in mobile version Comment by Phil September 2022
  • Please, try the following CSS code instead: .single-product .cart{  flex-wrap: wrap; } .single-product .cart > *:not(.quantity):not(.single_add_to_cart_button){  flex-basis: 100%; } .single-product .cart .single_add_to_cart_button{    width: 50%!…
    in Position of variations/product add ons Comment by Phil September 2022
  • This shortcode caused this issue. https://forum.muffingroup.com/betheme/uploads/309/GZTWCDYO8H3L.png I have removed it, and the shortcode on the page have dissapeared. I have added it back, but it does not appear again on the page. Best regards
    in I can't remove Slider revolution even with following the instruction on the forum Comment by Phil September 2022
  • We need to do a further investigation, and I need you to ask to send FTP access. Please, do that like previously through the private message, and remember to attach a link to this discussion. Thanks
    in image gallery Comment by Phil September 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Pages missing content Comment by Phil September 2022
  • I will have to do a further investigation into it. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. N…
    in I can't remove Slider revolution even with following the instruction on the forum Comment by Phil September 2022
  • Hi, You will have to edit your slider and add some space at the top of it. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
    in Header and menu with slider revolution Comment by Phil September 2022
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