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Phil

Phil

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Phil
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  • Did you try the fixed style? If not, please, check that because in that case, it would be the best option. You can also check our Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/vid…
    in sticky header Comment by Phil August 2022
  • I had to edit the file in the Betheme folder, and there was a line of code that should be removed. This will also be included in the next update. There is no need of deleting the theme. Please, clear your browser cache and recheck it. It is working…
    in mega menu disappear for sticky header Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us a WordPress dashboard and FTP access priva…
    in It is not possible to select categories in the Shop slider Comment by Phil August 2022
  • Edit the slider element, open the style tab and set the title color there. https://forum.muffingroup.com/betheme/uploads/495/K5IBWNRKR8JR.png Thanks
    in Linking the main menu from the submenu does not work Comment by Phil August 2022
  • 1) Can you send me a screenshot showing what you are referring to, please? 2) Did this space appear after you added the CSS? If yes, please, ensure that all CSS is closed correctly. Also, are you logged into the account on Firefox which has Google p…
    in Breadcrumbs issue Comment by Phil August 2022
  • 1) #Side_slide .aws-container .aws-search-form .aws-form-btn{    background: #191919!important;    border-color: #252525!important; } 2) #wcpay-payment-request-wrapper {    margin: 0 auto; } #wcpay-payment-request-button-separator {    width: 100%…
    in Breadcrumbs issue Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks
    in Be theme declare title-tag support? Comment by Phil August 2022
  • 1) Your Header style is fixed and stays the same after scrolling. You need to change your Header to Classic, for example, in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/202/HVW…
    in Sticky header logo Comment by Phil August 2022
  • Hi, Are you using an external plugin for variations? If yes, please, go to Betheme -> Theme options -> Shop -> General, and disable Custom Variations Swatches. https://forum.muffingroup.com/betheme/uploads/863/UFY8JPADMFI2.png Thanks
    in Product custom tags Comment by Phil August 2022
  • Hi, Edit this slider, click on the "+" icon, open its actions, and remove the two last actions. https://forum.muffingroup.com/betheme/uploads/477/DHIDUU623GIL.png After that, click on the block with the image, click on actions, and add a s…
    in Slider setting Comment by Phil August 2022
  • Hi @stefanju, Please, go to Betheme -> Theme options -> Shop -> Products list, and check if you do not have selected option Use external plugin for featured images. https://forum.muffingroup.com/betheme/uploads/247/IWG9CXCSNA9U.png If it is…
    in Pictures not showing on shop page, only on ITEM page. Please help. Comment by Phil August 2022
  • Please, go to Betheme -> Theme options -> Global -> Slider and set the duration time between slide changes. https://forum.muffingroup.com/betheme/uploads/128/7FTPTDCJBM9Z.png Thanks
    in Linking the main menu from the submenu does not work Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding for Sticky Logo, and check if the display suits you. https://forum.muffingroup.com/betheme/uploads/455/RED19Y0XYX3P.png You c…
    in sticky header Comment by Phil August 2022
  • I have fixed this problem on your website. Please, check it out. Thanks
    in mega menu disappear for sticky header Comment by Phil August 2022
  • It will be released in the next update with should be available this week Best regards
    in Close on ESC key Comment by Phil August 2022
  • At the moment there is no option to achieve that. However, I will pass this idea on to the dev team, so we will discuss it. Best regards
    in Woocommerce errors display wrong while using custom header templates Comment by Phil August 2022
  • Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/660/RPRI5WLTUCNK.png Can you check them, and send them again if they are not correct? Thanks
    in Can not display all the catagory Comment by Phil August 2022
  • I tried to log in again a couple of times with the new credentials, but they were not working. https://forum.muffingroup.com/betheme/uploads/139/HCCMRIFCI9ER.png Each time I copied them I ensured that I did not miss any character. Can you check tha…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil August 2022
  • I tried to enter your dashboard, but this time it is not allowing me to access it. https://forum.muffingroup.com/betheme/uploads/031/0P47N5RCD9SL.png Did you change anything? Best regards
    in Display side cart module don't show the correct currency Comment by Phil August 2022
  • Hi, 1) This requires writing a custom CSS code. Do you need help with that? 2, 3) Please go to Betheme -> Theme options -> Global -> Navigation & share, and it can be disabled there. https://forum.muffingroup.com/betheme/uploads/858/75T…
    in Read more , and blog navigation / how to ON and OFF Comment by Phil August 2022
  • Hi, You can create a custom shop template, put there Shop Categories element, hide the Image, and below that, put the Shop Products element. https://forum.muffingroup.com/betheme/uploads/559/8831QDZI7V0E.png https://forum.muffingroup.com/betheme/upl…
    in filter product Comment by Phil August 2022
  • I noticed that you have a header template for the products. I added body offset in the Header Options, and the error message moved down. https://forum.muffingroup.com/betheme/uploads/257/V7XJVBVJFASY.png Please, check if the display suits you. Than…
    in Woocommerce errors display wrong while using custom header templates Comment by Phil August 2022
  • I have checked your website, and only one widget was missing in Footer #3, but it appeared again when I hit the update button in Appearance -> Widgets. Also, I created a new page (Betheme support testpage) where I assigned the sidebar you have, w…
    in Betheme version update issue Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky header logo Comment by Phil August 2022
  • This issue is reported to the dev team. It should be fixed in the next update. Best regards
    in Header Builder - use local fonts Comment by Phil August 2022
  • The link you have sent is not working. https://forum.muffingroup.com/betheme/uploads/225/PZ5AX8VPATLK.png Do you have any restrictions enabled on your server? Also, you did not attach your FTP access which I mentioned in my first message. However, p…
    in mega menu disappear for sticky header Comment by Phil August 2022
  • You have a low max input vars set on your server. https://forum.muffingroup.com/betheme/uploads/981/DLYRQUGJHCTU.png Contact the hosting provider to increase this value to at least 5000. Thanks
    in BeTheme broken after update Comment by Phil August 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Woocommerce errors display wrong while using custom header templates Comment by Phil August 2022
  • Go to the Post options and disable it there, as I showed on the second screenshot. Thanks
    in page layout single Comment by Phil August 2022
  • Hi, You need to put the whole URL in your menu. https://forum.muffingroup.com/betheme/uploads/738/GEBAOYBW1DKN.png Thanks
    in Linking the main menu from the submenu does not work Comment by Phil August 2022
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