Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,101
Last Active
Roles
Moderator

Comments

  • Hi, Please, go to Betheme -> Theme options -> Shop -> Products list, and check if you have images set to Default or Show secondary image on hover. https://forum.muffingroup.com/betheme/uploads/542/QZXWK7G6JD8U.png Thanks
    in UPDATE template: products no longer displayed! Comment by Phil August 2022
  • 1) I can see that you are using WPBakery on your website, and it seems to be this builder problem because it wrongly calculates the map position. You can check that by switching to some free theme like Twenty Twenty. In that case, you should contact…
    in WPML Multi-languages Comment by Phil August 2022
  • Try the following CSS code instead: @media screen and (max-width: 1240px) and (min-width:960px) {    .homepage {       display:block!important;    } } Thanks
    in Adjust page in media 1024 Comment by Phil August 2022
  • Is your Betheme version the most current one? If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might b…
    in Getting this error Comment by Phil August 2022
  • We were not able to check that, because the website was not accessible, and we did not get any message from you for a couple of days. We manage to resolve your issue. Please, check that. Best regards
    in site edits Comment by Phil August 2022
  • Sorry, but I do not understand what you want to exactly achieve. Can you explain it greater in more detail, please? Thanks
    in Adjust page in media 1024 Comment by Phil August 2022
  • Hi, WordPress by default blocks the woff2 file upload. However, if you manage to upload it, it should work when you choose it in the woff field. https://forum.muffingroup.com/betheme/uploads/865/3SQDUZWW3SK3.png Thanks
    in woff2? Comment by Phil August 2022
  • I can see that the slider at the top is covered with the slider that is placed below. https://forum.muffingroup.com/betheme/uploads/273/HB6SNS71LXK9.png Instead of choosing the slider at the top of the page options, try to use the Slider Plugin elem…
    in Image Issue with BeTheme builder Comment by Phil August 2022
  • Hi, In Betheme -> Theme options -> Blog & Portfolio -> Blog, you can change the type of filters. They will display as a list, however, you can choose the categories or tags, but not both of them. https://forum.muffingroup.com/betheme/up…
    in How to display tags and categories as a list, not a dropdown menu Comment by Phil August 2022
  • Hi, I have checked it, and indeed it does not work in the BeBuilder Blocks, however, in the BeBuilder, it works correctly for me. https://forum.muffingroup.com/betheme/uploads/316/Y33FPBP7MJU4.png Can you check that? I will pass this problem on to t…
    in Lottie element cannot change in size Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menus not working Comment by Phil August 2022
  • Hi, 1a) If you used the Shop Categories element, you can change the title tag in the element options. https://forum.muffingroup.com/betheme/uploads/127/WF4PD4C0MO24.png Also, it can be changed in the Style tab in Title -> Typography. https://foru…
    in font size Woocommerce product category page Comment by Phil August 2022
  • It is in the product template. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Thanks
    in Is the Post Title recognized as H1? Comment by Phil August 2022
  • So everything is working fine now? Is there anything else I can help you with? Best regards
    in Custom Menu Page Links Comment by Phil August 2022
  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Arabic Version Comment by Phil August 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in WPML Multi-languages Comment by Phil August 2022
  • Hi, If there was no field for registration in Betheme -> Dashboard it means that this version was pirated. Please, download the newest version from Themeforest, and replace the package you have on your website. Then you will be able to register t…
    in Changing License Comment by Phil August 2022
  • 1) To put the line below every tab title, you would have to write a custom CSS code, which I can help with, but it will not be possible to have arrows that change direction after clicking on them. The rest can be easily styled in the Style tab of th…
    in Show/Hide Content on Click Comment by Phil August 2022
  • Hi, At the moment we do not have such a feature in our theme. However, we are currently working on the global sections and wraps, with which it would be possible. I cannot tell when it will be available exactly, but we are close to finishing it. B…
    in How to share/reference existing content Comment by Phil August 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Unable to update and activate BeCustom plugin Comment by Phil August 2022
  • Please, try the following code instead: #menu .current-menu-ancestor .sub-menu{  display: block!important; } Thanks
    in Sub menu items collapse on page load Comment by Phil August 2022
  • Yes, it seems that the changes in your child's theme are the root cause. I cannot tell what exactly could be the source of this issue because I do not know what changes you have in your child theme, and we do not provide help with the child theme cu…
    in Trouble Updating to New Version of BeTheme from 13.1 Comment by Phil August 2022
  • Hi, Icons in the menu work only with the Header Builder and Mega Menu Builder. Please, check the following video tutorials on how to use these tools: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com…
    in How to I create icons in the Menu description Comment by Phil August 2022
  • Hi, Do you have the newest version of the Betheme? If not, please, update it, and check if the problem persists. Also, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, sw…
    in why when I drag a element into my page it always shut down Comment by Phil August 2022
  • Unfortunately, it is not possible to achieve that. If you would like to see this feature, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Blur background of mobile search box Comment by Phil August 2022
  • Hi, It will not be possible. The accordions do not handle JS content, and they use JS as well, so the accordion will not work properly. https://forum.muffingroup.com/betheme/uploads/274/TD1P22ITRQXY.png Best regards
    in Table with accordion in the accordion Comment by Phil August 2022
  • Hi, 1) Please, open the Menu options (in the Header Builder) and turn off the submenu icon. https://forum.muffingroup.com/betheme/uploads/783/J7RGD9AALLHQ.png 2) Edit the Mega Menu, and add a link to the title and image. https://forum.muffingroup.co…
    in Menu arrows and menu image settings Comment by Phil August 2022
  • So in that case, the shipping message needs to be hidden from the side cart. Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: .mfn-cart-holder .mfn-chft-row-shipping{    display: none!important; …
    in Side cart always shows “Shipping: Free!” Comment by Phil August 2022
  • You had currency set to euro in the WooCommerce settings. https://forum.muffingroup.com/betheme/uploads/832/1GTR1FUMQNUA.png I have changed that, and now it is working correctly. Thanks
    in Display side cart module don't show the correct currency Comment by Phil August 2022
  • I have passed it to the dev team, and we will take a closer look at it. Best regards
    in Breadcrumbs issue Comment by Phil August 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.