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Phil

Phil

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Phil
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  • Hi, I can see that you edited your message. Did you handle your problem? Best regards
    in Revolution Slider crashes with BeTheme fonts Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Blog Number of Posts Comment by Phil August 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Follow the steps from there, and check if the problem exists. Thanks
    in WooCommerce product page template do not apply styles from builder. Comment by Phil August 2022
  • Hi, You can use the vertical version of tabs. Under the link below you can find how they look and work: https://muffingroup.com/betheme/elements/tabs/ I also suggest checking which style suits you best by choosing between the style Classic or Simple…
    in Show/Hide Content on Click Comment by Phil August 2022
  • Are you using any additional caching tools? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Side Cart (animated cart from right) not working properly Comment by Phil August 2022
  • Hi, Good to hear that it is resolved. ? Please, let me know if I can help with anything else. Best regards
    in Why is the wrong font being displayed Comment by Phil August 2022
  • Hi, Please, try to import only the Slider again. You can see how to achieve that in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-slider-revolution/ Thanks
    in Which slider? Comment by Phil August 2022
  • Hi, Sorry, but we did not test this script with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you with it. Also, we cannot recommend any plugins other than the ones we supp…
    in Public Post Preview Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Image Issue with BeTheme builder Comment by Phil August 2022
  • Hi, Please, activate some free themes like Twenty Twenty, and check if the error message still appears. When you do this, please, tell me about the results. Thanks
    in Error code --- Deprecated Comment by Phil August 2022
  • Now I get it. It could be interesting. Please, share your idea on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates Thanks to that we will not miss your opinion among other forum discussion…
    in Global colors Comment by Phil August 2022
  • Sorry, but you wrote beyond my working time, and I could not check that. I can see that you have a low max input time value set on your server: https://forum.muffingroup.com/betheme/uploads/095/FY47FIOW957Q.png Please, contact your hosting provider …
    in Changes do not appear on the site Comment by Phil August 2022
  • The WooCommerce shortcodes come from WooCommerce, and we do not have an influence on them. In that case, you should contact WooCommerce support instead. However, our templates have Product related element, which you can use. https://forum.muffingrou…
    in Is the Post Title recognized as H1? Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Side cart always shows “Shipping: Free!” Comment by Phil August 2022
  • Hi, Sorry, but every day we do tons of topics and we do not remember all of them. Please send us access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to th…
    in Woocommerce Product list images not cropping Comment by Phil August 2022
  • Hi, Can you explain your problem in more detail, please? I have checked your website with Firefox and Chrome, and the logo is visible: https://forum.muffingroup.com/betheme/uploads/929/8C5PG4TAAA87.png What browser and OS are you using? Did you chec…
    in The logo is not visible Comment by Phil August 2022
  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Thanks
    in Pictures not showing on shop page, only on ITEM page. Please help. Comment by Phil August 2022
  • Hi @vasylpostolovskyi, As I can see you are using the custom template for your products. Please, edit it, and there you will be able to choose the Heading for the product title. https://forum.muffingroup.com/betheme/uploads/390/10SVTEEAZDJ7.png Than…
    in Is the Post Title recognized as H1? Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Double popup window on user click Comment by Phil August 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/oops-slider-with-alias-slider-name-not-found-error/ There you will find out how to handle this problem. Thanks
    in Unable to load slider Comment by Phil August 2022
  • Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ There you will find how to adjust your pages for different devices. Best regards
    in change styling only on tablet breakpoint Comment by Phil August 2022
  • But you found the root directory on your FTP, correct? If yes, you need to create a PHPINFO file. Open notepad, put the line of code from the article, name the file phpinfo.php, and put it in this root directory. After that, send us a link to it. Th…
    in Changes do not appear on the site Comment by Phil August 2022
  • Hello! If you want to manage your license key, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest There you will find instructions and a link to our license too…
    in Theme license Comment by Phil August 2022
  • Hi, Please, use the new version of the Header Builder. You can find more information about this tool under the following links: https://muffingroup.com/betheme/header-builder/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https…
    in Header Builder Comment by Phil August 2022
  • Yes, unfortunately, the Footer builder does not have any pre-built footers yet. We plan to introduce a couple of them in future updates. Thanks
    in BeCustom And Header Build Comment by Phil August 2022
  • Hi, It is added through the deprecated options. Please, check the following article about the deprecated: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
    in jurateirkasnytis.lt Comment by Phil August 2022
  • Hello, Is your PHP version above 7.0? If not, please, update it. Also, you can turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Getting this error Comment by Phil August 2022
  • All customization options can be found under the style tab: https://forum.muffingroup.com/betheme/uploads/311/YANED8U0G6DS.png You can style the view of the Side slide, but there is no option to add new elements, and it displays the menu only. Best…
    in Weird section spacing issue Comment by Phil August 2022
  • Hi, You can use the Import/Export feature. The copied string of characters can be used on other websites. https://forum.muffingroup.com/betheme/uploads/318/AOORE0I0YCN0.png Best regards
    in Diversion of templates Comment by Phil August 2022
  • Glad to hear that you manage to resolve it. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Feature image as header bg in portfolio Comment by Phil August 2022
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