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Phil

Phil

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Phil
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  • Hi, Can you explain your problem in more detail, please? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also,…
    in Header Not Working Comment by Phil August 2022
  • Hi, Sorry, but we provide this forum in English only. Rewrite your message in English, please. Thanks
    in no se guardan los cambios Comment by Phil August 2022
  • Hi, 1) The link you have sent is not our website. Our official documentation can be found under the following link: https://support.muffingroup.com/ 2) You are using an old Header Builder which does not support the Mega Menu. I suggest using the new…
    in Mega Menu Not Working Comment by Phil August 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Licence issue Comment by Phil August 2022
  • Yes, it could be this one. If this will not help, you check other plugins too. Best regards
    in menu layout/ logo question Comment by Phil August 2022
  • Please, go to Betheme -> Theme options -> Shop -> General, Disable the Custom Variation Swatches, and check if the variations out of stock are hidden. But it is not possible to show the out of stock message next to the variations. Best reg…
    in Breadcrumbs issue Comment by Phil August 2022
  • Yes, that is right. ? Best regards
    in Betheme version update issue Comment by Phil August 2022
  • Hi, Yes, our theme support RTL. If you notice anything that is not displaying correctly, please, let us know, so we will correct it. Best regards
    in WPML Multi-languages Comment by Phil August 2022
  • Is it working for you? I am still seeing the wrong display. If it is not displaying correctly, please, disable your minifying and caching plugin, and check if the view is correct then. Thanks
    in menu layout/ logo question Comment by Phil August 2022
  • Did you click on the link from the red box? https://forum.muffingroup.com/betheme/uploads/669/SYN5OCTXW0EW.png There you have an explanation of what you should do if you have a version below 20.0. Best regards
    in Betheme version update issue Comment by Phil August 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/218932#Comment_218932 I deactivated them all at once, so I did not know which one is it. If I would deactivate them one by one I could easily forget which plugins you had active and what I wou…
    in MAIN MENU CONFIGURATION ISSUE Comment by Phil August 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists: .menu-item .menu-toggle{    display: none!important; } Moreover, I suggest checking a new version of the Header…
    in Weird section spacing issue Comment by Phil August 2022
  • Hi @KAIPSMARKETING, Did you check the article I sent above? If not, please, do that. Also please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact …
    in Padding, background and other settings gone Comment by Phil August 2022
  • One of your plugins is the root cause. I have deactivated all of them, and scripts started to work. To find out which is the root cause, disable them one by one. Thanks
    in Script not showing in live site Comment by Phil August 2022
  • No, there is no other way to achieve that. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Add Gradients to buttons Comment by Phil August 2022
  • Hi, The Featured Image in Portfolio & Posts goes below the filters and the author name. Like that: https://forum.muffingroup.com/betheme/uploads/851/3OGLJ6GNX6KE.png Please, attach a link to your post, so I can suggest how you can resolve that. …
    in Feature image as header bg in portfolio Comment by Phil August 2022
  • Please, go to Betheme -> Theme options -> Global -> Logo, reduce/set the Height value, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/750/35DORNXHCMMS.png Thanks
    in menu layout/ logo question Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Display side cart module don't show the correct currency Comment by Phil August 2022
  • Please, use the following CSS code: .shop_slider .slick-slide .onsale{    display: none!important; } /*use also the code below if you want to have the reduced price only*/ .shop_slider .slick-slide .price del .woocommerce-Price-amount{    display: n…
    in Sale badges Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Events Calendar NOT showing page header template Comment by Phil August 2022
  • Hi, No, we do not have such a guide. But I can help you with some minor changes if you tell me what you want to achieve, and send a link to your website. Best regards
    in CSS Reference Guide Comment by Phil August 2022
  • Hi, If you are using the Elementor this would require writing a custom CSS code. I can help you with that but I will need a link to your website. However, I also suggest checking the BeBuilder, where it can be easily customized in the Style tab. htt…
    in Sliding Box Comment by Phil August 2022
  • Hi, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Call to actions doesn't work Comment by Phil August 2022
  • The wraps in the Header builder use flexbox, so their width depends on the content they have inside them. If you want to have three wraps with equal width, open the wrap options Advanced -> Dimensions, choose Width: Custom, and set the width to 3…
    in Split menu + Top Bar? Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Page edit 404 Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in how to copy a section from another page Comment by Phil August 2022
  • The codes you put in the theme options will be not deleted after an update, so you do not have to worry about it. ? Best regards
    in Line between footer and shape divider Comment by Phil August 2022
  • Hi, Unfortunately, our theme does not meet all requirements from the wcag-2.1 list, however, it is Accessibility friendly. You can check Accessibility features in Betheme -> Theme options -> Accessibility. https://forum.muffingroup.com/betheme…
    in Level AA of the WCAG-2.1 guidelines Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have Slides disabled there (the checkbox should be selected). https://forum.muffingroup.com/betheme/uploads/746/AM1O5QQL7197.png If they are enabled, …
    in Customization of slider on Pre-Build Be Theme Website: Muffin Builder Comment by Phil August 2022
  • I opened the BeBuilder blocks, updated the page, and then the live builder started to work again. Best regards
    in Content Editor not showing BeBuilder Live Comment by Phil August 2022
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