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Phil

Phil

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Phil
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  • It seems to be a Betheme issue. I have passed it to the dev team because we need to take a closer look at it. Best regards
    in Uncropped Images on Tablet and Mobile Comment by Phil August 2022
  • Hi, Thanks for your commitment to trying to reproduce this problem. From the information you have sent I can only see that you have a low max input time value. You can contact your hosting provider, and ask to increase this value to 180s, and check …
    in Erased content using BeBuilder Comment by Phil August 2022
  • Hi, I have checked your website, and the menu is correct. https://forum.muffingroup.com/betheme/uploads/976/MAUXR7QZO148.png Please, clear your browser cache, and check if the problem persists. Thanks
    in SPLIT MENU ISSUES Comment by Phil August 2022
  • Hi, Sorry, but the link to your website is not working. Can you check if you have sent the correct one? Thanks
    in Microsoft Edge Comment by Phil August 2022
  • Hi, When you create a custom Header with the Header Builder, you can assign it in the Page Options. https://forum.muffingroup.com/betheme/uploads/861/YIO03V1BWDDH.png Thanks
    in Header builder Comment by Phil August 2022
  • I have checked your website with Twenty Twenty and Twenty Twenty-One themes, and the Elementor did not work with them either, so it is not Betheme related issue. I suggest contacting Elementor support in that case. Best regards
    in Elementor Pro loading stuck with BeTheme after update! Please help! Comment by Phil August 2022
  • You can add inline CSS with a margin like that: <p style="text-align: right; margin-top: 10px; font-size: 20px; line-height: 30px;">    <a style="color: #3a589b; margin: 5px;" href="#"><i class="fab …
    in social media Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Display side cart module don't show the correct currency Comment by Phil August 2022
  • Hi, For that, you would have to create a new menu with a language switcher, assign it as a Social menu top, and activate the Action Bar in the Theme options. https://forum.muffingroup.com/betheme/uploads/117/Z9175SGF0B1H.png https://forum.muffingrou…
    in Header Menu Comment by Phil August 2022
  • Hi, Please, edit the translated version of this page, click on the update button, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/283/3763UK53HL74.png https://forum.muffingroup.com/betheme/uploads/934/3JQ7ULE9WTYF.pn…
    in Wpml translation Comment by Phil August 2022
  • Hi, Sorry, but I do not understand. You already have a language switcher in the Footer. Can you explain in more detail what you want to achieve, please? Thanks
    in Footer Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Appearance, connected user or private mode Comment by Phil August 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Responsive -> Header, and select the option WPML: Both. https://forum.muffingroup.com/betheme/uploads/843/F6UYK9LEAG2V.png 2) This would require writing a custom CSS code. I can help you with…
    in WPML Mobile Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Shop Header not displaying search bar and icons as in prebuilt site examples Comment by Phil August 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Script not showing in live site Comment by Phil August 2022
  • Hi, I have checked that on my environment, and the gradient value is not doubled, and it works correctly. Do you have the newest version of Betheme? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover…
    in BeBuilder Section Advanced Options - Gradient Background Issues Comment by Phil August 2022
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can…
    in Footer Template not showing up on Blog page Comment by Phil August 2022
  • Hi, 1) Please, try the following CSS code instead: #wcpay-payment-request-wrapper, #wcpay-payment-request-button-separator{    display:none!important; } 2) Please send us WordPress dashboard access privately thru the contact form, which is on the ri…
    in BeTheme update removed single product template Comment by Phil August 2022
  • Hi, Please, edit the product template, open the wrap options of the wrap with that text, and disable the Sticky option. https://forum.muffingroup.com/betheme/uploads/738/3ANL32QWMW9M.png Thanks
    in Product title and short product description pushed behind header Comment by Phil August 2022
  • Hi, The icons are not working because there are no icons with such names. Under the link below you will find a list with all available icons. https://muffingroup.com/betheme/elements/icons/ Thanks
    in social media Comment by Phil August 2022
  • If this will happen again on the online website, please, let me know. Best regards
    in Scroll to ID Comment by Phil August 2022
  • In the product template, you can add the Product Stock element. https://forum.muffingroup.com/betheme/uploads/009/LQD3P2EUEVNU.png Thanks
    in Breadcrumbs issue Comment by Phil August 2022
  • One of the unsupported plugins is the root cause. I have disabled unsupported plugins, and the Header edit works correctly then. Please, disable your plugins one by one and you will find which causes this issue. Thanks
    in BeTheme Header Builder 2.0 Comment by Phil August 2022
  • Hi, 1) Sorry, but I quite do not understand. Can you explain in more detail what is happening, please? It would be best if you attach screenshots showing this problem. 2) The jQuery filtering is not working with Load More, and with this feature, you…
    in Previous and Next blog article nav - how to show title? Comment by Phil August 2022
  • We need to do a further investigation into this. Please, send us FTP and PHPMyAdmin access, like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
    in site edits Comment by Phil August 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in WooCommerce pages keep breaking Comment by Phil August 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Uncropped Images on Tablet and Mobile Comment by Phil August 2022
  • Hi, Please, use the following CSS code: .wc-block-components-price-slider__range-input-progress{    --range-color: #f00!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in change purple price filter Woocommerce Comment by Phil August 2022
  • Hi, You can add it through Betheme -> Theme options -> Global -> Hooks, in the Bottom field. https://forum.muffingroup.com/betheme/uploads/104/MHOFKZLCWXB5.png Thanks
    in Add Javascript in Index PHP Comment by Phil August 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access privately …
    in BeTheme Header Builder 2.0 Comment by Phil August 2022
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