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Phil

Phil

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Phil
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  • Hi, I have checked your Header template, and the logo change works correctly. https://forum.muffingroup.com/betheme/uploads/453/M6B3EO5YN71O.png Did you change it there? Best regards
    in Menu problem Comment by Phil August 2022
  • Hi, The Footer and Header builders were not prepared for the WPML translations. There is a global template for all languages, but the menu translation works correctly. However, it is on our to-do list so that template translations will be included …
    in HEADER and FOOTER templates translations with WPML aren't recognised Comment by Phil August 2022
  • Hi, Yes, it is okay to ask two questions in one thread. ? 1) At the moment it will not work. However I will contact the dev team, and we will see what can we do about it. 2) You can divide these columns into three wraps, with two columns. Set the sa…
    in Zoom Box scroll to ID / Paragraph alignment Comment by Phil August 2022
  • Hi, In the Column Text advanced options set the repeat option to No repeat. https://forum.muffingroup.com/betheme/uploads/002/A6WVS70EDCGD.png Thanks
    in Column text with background image Comment by Phil August 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and you will find an option to enable the automatic updates there. https://forum.muffingroup.com/betheme/uploads/836/3OAE5M2FZM4A.png Thanks
    in Suggestion: Automate BeThemes updates Comment by Phil August 2022
  • Hi, In the theme options, you assign a template created only with the BeBuilder. Please, check the following article: https://elementor.com/help/woocommerce-single-product-builder/ It shows how to create and connect the Elementor template to your pr…
    in Set elementor template ad singole product page Comment by Phil August 2022
  • Hi, Please, go to Settings -> General and check if the addresses are correct there. Like in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
    in Header Builder 2.0 not working Comment by Phil August 2022
  • Hi, Sorry, but your private message is missing the WP URL and host address. Can you send them, too, please? Thanks
    in Template - BeBuilder bug Comment by Phil August 2022
  • Yes, most likely you do not have the most current version. Please, update it, and this option will appear. Thanks
    in Uncropped Images on Tablet and Mobile Comment by Phil August 2022
  • Sorry, but you did not attach PHPMyAdmin access as Pablo asked, so we could not take a look at your database. Can you send it too, please? Thanks
    in Pages not showing/ loading although content in database Comment by Phil August 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to resolve this problem. Thanks
    in Padding, background and other settings gone Comment by Phil August 2022
  • Hi, Please, go to Settings -> General and check if the addresses are correct there. Like in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
    in BeTheme Header Builder 2.0 Comment by Phil August 2022
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Header Builder missing Comment by Phil August 2022
  • No, I only changed the conditions for that one template. Best regards
    in template shop archive Comment by Phil August 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Elementor Pro loading stuck with BeTheme after update! Please help! Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Appearance, connected user or private mode Comment by Phil August 2022
  • Hi, The scroll function should go to the same point each time. We do not support the Scroll Page to ID plugin, so there might be some conflict between our theme and this plugin. Unfortunately, turning off the Betheme script requires theme file modif…
    in Scroll to ID Comment by Phil August 2022
  • Hi, Please, activate some free theme like Twenty Twenty, and check if the edit with Elementor and widgets for Footer works correctly with it. If even with another theme, it will not work correctly, it means that the most likely problem is on the ser…
    in BeBuilder and Elementro is not working Comment by Phil August 2022
  • Hi, Please, check the following video: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ It is a step-by-step tutorial showing how to correctly import the pre-built website. Thanks
    in How to install the pre-built site BE-AGENCY correctly? Comment by Phil August 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in WooCommerce pages keep breaking Comment by Phil August 2022
  • Hi, No, it will not remove anything because all the information is stored in the database. You can also try the following: go to Betheme -> Theme options -> Shop -> Product list, and change the Image width to Old - 600px. https://forum.muff…
    in Uncropped Images on Tablet and Mobile Comment by Phil August 2022
  • Can you tell me what language plugin are you using, please? The Footer can be assigned to a particular post/page in the page options. https://forum.muffingroup.com/betheme/uploads/289/Z4K51LWXOAPB.png Thanks
    in Footer Template not showing up on Blog page Comment by Phil August 2022
  • Hi, Glad to hear that you manage to resolve that. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest T…
    in Any way to have a different number of related posts for desktop and for mobile? Comment by Phil August 2022
  • Hi, The WP manages permalinks and their structure, which is why you cannot edit them through the BeBuilder. If you want to modify them, you need to edit your page with the WP editor, like on the screenshot you have sent. Best regards
    in where can I edit the perma-link of the website Comment by Phil August 2022
  • Hi, It looks like it is a problem with your SVG and its construction. I have checked its source, so neither Betheme, WordPress, nor your plugins affect it. https://forum.muffingroup.com/betheme/uploads/315/JU8WUW3TLYT8.png You need to adjust your SV…
    in Logo appearance Comment by Phil August 2022
  • Hi, 1) The text on the left from your first screenshot can be changed in Betheme -> Theme options -> Menu & Action Bar -> Action Bar. https://forum.muffingroup.com/betheme/uploads/681/8IZEN855GBLR.png The links on the right are the menu…
    in How to change or delete the text that is unmarked by the red frame Comment by Phil August 2022
  • Hi 1) I have passed this information to the dev team. It will be resolved in the next update. For now, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: .image_frame.mfn-mask-shape img{    -webkit…
    in Be theme and The Events Calendar Comment by Phil August 2022
  • Hi, It seems to be a problem in Betheme. I have passed it to the dev team, and we will take a closer look at it. Best regards
    in display issue Comment by Phil August 2022
  • Hi, I noticed that you have a template created for a specific category. I have changed its conditions, and everything seems to work correctly. https://forum.muffingroup.com/betheme/uploads/988/YL2FOZM4MRAO.png When assigning a template to a specific…
    in template shop archive Comment by Phil August 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Search / menu not working Comment by Phil August 2022
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