Phil
Phil
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- Phil
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Sorry, but we did not test this plugin with the theme. Unfortunately, our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we s…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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So everything is working fine now? Is there anything else I can help you with? Best regards
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Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can…
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Hi, Unfortunately, there is no option to achieve that. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#late…
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Hi, The image there is placed as a wrap background. https://forum.muffingroup.com/betheme/uploads/200/QSAZ5BUGU5BX.png You will find it while editing this wrap in the deprecated options. https://support.muffingroup.com/faq/what-deprecated-in-the-beb…
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1) I made another test (following the guide), and a completely new generated icon folder upload worked again for me. Please, check if you cannot upload your icons if you use another device and browser. You can also send an icon package you are tryin…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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We have fixed it for you. This fix will be also included in the next update. Best regards
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Sorry, but you did not attach FTP access. Can you send a second message with it, please? Remember also to attach a link to this forum discussion. Thanks
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This could be the root cause. We did not test this plugin with our theme, and when you used it, it broke the page. You can try to turn off all of your plugins to see if the display is correct. Thanks
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Please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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You are welcome, glad I could help. ? However, it is hard for me to determine if any other arbitrary settings can be an obstacle in the future, as I do not handle server configurations and do not know how your server is set. The most importnat thing…
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The option to hide the WP editor is disabled by default, so it has to be enabled by the person who manages the website. We did not find it necessary to show any prompt because it would be more annoying than helpful (as the developer knows he disable…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, In the advanced tab of the image element, you can add a negative left margin, so the image will move left. https://forum.muffingroup.com/betheme/uploads/456/8NDIUC3IK3ZM.png Thanks
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You can try to use the History to restore that. However, it stores a maximum of the last ten revisions. You can also check other tabs like Update or Revision. https://forum.muffingroup.com/betheme/uploads/859/CPCABBBPIYZ2.png Do you have an example …
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If you would like to see it in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, Sorry, but I quite do not understand. Can you explain it greater, please? Thanks
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Hi, Please go to Betheme -> Theme options -> Sidebars, and enable the Sticky option there. https://forum.muffingroup.com/betheme/uploads/677/P6XK21JSTDVP.png Thanks
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Hi, While editing this page with Elementor, choose this text, choo Text display, and check if the color is not assigned with inline CSS there. https://forum.muffingroup.com/betheme/uploads/464/DQIPWVHQLW0P.png Thanks
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Hi, You would have o use, Header Builder. Please, check the following videos on how to use this tool: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Thanks
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Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones from the official Wo…
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Hi, Sorry, but we do not handle server configuration. Please, contact your server administrator to resolve that. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Is there any error message? If yes, can you tell me what it says, please? If there is no message, please, open the browser developer tools, open the console, and check if there are any errors. Moreover, please, switch to some free theme, like Twenty…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…