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Phil

Phil

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Phil
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  • Hi, You can create a custom page with a link to that page, but it should be on another domain. https://forum.muffingroup.com/betheme/uploads/873/SJXLLW3CVFAU.png Best regards
    in Allow access to privacy policy with web under construction enabled Comment by Phil July 2022
  • 1) To insert a shortcode, please, use the Column Text element. 2) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice…
    in Desktop menu toggled Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in White Space Between Top Section and Header on Blog Page - Help Please!?! Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to change the separator lines between text? Comment by Phil July 2022
  • Hi, The lightbox video works only for embedded videos like YT or Vimeo. You should put your video on the service like that, and put a link to that video there. https://forum.muffingroup.com/betheme/uploads/249/FXTL5K4FNT7E.png Best regards
    in hover video not loading Comment by Phil July 2022
  • Hi, Good to hear that you found it. If you have any other questions or problems, feel free to ask. Best regards
    in Header Not Working Comment by Phil July 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us WordPress dashboard access privately thru t…
    in Error of increasing and decreasing the width of the BeTheme editor blocks Comment by Phil July 2022
  • Hi, Do you have the newest version of Betheme? If you followed our tutorial about Responsive editing, then the displays you set should not affect others. Can you tell me what workaround did you find? Best regards
    in Mobile version of site not clean. Comment by Phil July 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, I can see that you do not have the newest version of Betheme. So please, update it to the most current version. If this will not help, pleas…
    in Back to Top button doesn't appear on mobile phones Comment by Phil July 2022
  • Please, check if you do not have the enabled option Full width | except mobile. https://forum.muffingroup.com/betheme/uploads/358/RDT4P3B5AK77.png The Full-width option should be enabled in the Advanced tab of the section options. https://forum.muff…
    in Full width (image, Google Map) not possible Comment by Phil July 2022
  • You can change it in Betheme -> Theme options -> Colors -> Menu, by modifying the Side Slide background. https://forum.muffingroup.com/betheme/uploads/378/2IM07AF1J9G8.png Thanks
    in mobile menu background Comment by Phil July 2022
  • Hi, 1) There is no setting to change the H4 tag for the related posts. The only option is to modify the theme files, but we do not provide help with such customization. 2) The related posts can be changed in Betheme -> Theme options -> Transla…
    in Related post headings Comment by Phil July 2022
  • Hi, Can you send me an example image showing what you want to achieve, please? If you are new to BeTheme, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentation/ 2. List of shortcodes and elements with exampl…
    in Text overlay on Header image Comment by Phil July 2022
  • Until you reset the database, all pages, posts, files, etc., will not be gone. And yes, with the Duplicator plugin you can create a backup of your website with all data. Best regards
    in transfer data from old to the new theme Comment by Phil July 2022
  • Hi, We have not tested this plugin with our theme, and we do not support it, but you can put custom CSS codes in Betheme -> Theme options -> Custom CSS & JS -> CSS, or in the Page Options. https://forum.muffingroup.com/betheme/uploads/7…
    in CSS on page - plugin Comment by Phil July 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in PHP Fatal error: Call to undefined function mfna_templates Comment by Phil July 2022
  • Hi, The Header Builder 2.0 is now not a plugin but as an integral part of the theme. It is created via Templates. Please, check the following links where you will find more about a new version of the Header Builder. https://muffingroup.com/betheme/h…
    in Header Builder Deprecated Comment by Phil July 2022
  • You are welcome. ? Best regards
    in Side_slide 100% ? Comment by Phil July 2022
  • You have the Autoptimize plugin enabled. Please, disable it. Thanks
    in Table formats poorly on mobile Comment by Phil July 2022
  • Hi, Your website is password protected. Can you send me it, so I can take a closer look at it? Thanks
    in Load More Comment by Phil July 2022
  • Sorry, but the login credentials to your dashboard you have sent are not working. Can you check that, please? Thanks
    in Google maps has disappeared Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Display the entire path of the breadcrumb and highlight the active one Comment by Phil July 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .single-product .cart .quantity{    margin-bottom: 15px!important; } Thanks
    in Add to cart button and quantity field Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Images in tabs no longer showing Comment by Phil July 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Google maps has disappeared Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in mobile menu background Comment by Phil July 2022
  • Please, check the following article and follow the tips from there. https://digwp.com/2021/01/fix-site-health-error-authorization-header-missing/ Please, let me know if it helped or not. Thanks
    in The authorization header is missing Comment by Phil July 2022
  • Hi, What is the size of the column element? On the screenshot, I can see that it is 1/1, and that is why you do not see any change. Look at the following screenshots: https://forum.muffingroup.com/betheme/uploads/535/3AI9Y33F93B9.png https://forum.m…
    in Content in wrap align right side Comment by Phil July 2022
  • Hi @vm3567, The OP did not answer us as you see, so unfortunately, we cannot confirm that. However, if you are using a large number of plugins the root cause might be one (or a combination) of them, especially the plugins we do not support. You can …
    in widget doesn't save changes Comment by Phil July 2022
  • Please, temporarily remove this script, and check if the galleries work then. If the same thing happens without the script please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.ne…
    in Gallery doesnt work propertly Comment by Phil July 2022
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