Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,108
Last Active
Roles
Moderator

Comments

  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, keep minifying plugins off because I need to check your …
    in Table formats poorly on mobile Comment by Phil July 2022
  • The google fonts can be inactive, but you need to have Font Awesome enabled in the Performance tab. https://forum.muffingroup.com/betheme/uploads/353/SELE0L71428B.png Best regards
    in change magnifier icon in Live-Search-Field Comment by Phil July 2022
  • Open the Text tab, and put it there, please. https://forum.muffingroup.com/betheme/uploads/436/TD4JS080BOUY.png Thanks
    in How to insert html code Comment by Phil July 2022
  • Sorry, but we did not test this script with the theme. Our policy states that we do not support custom codes, so, unfortunately, we cannot help you. You should contact your web developer instead to resolve it. Best regards
    in Gallery doesnt work propertly Comment by Phil July 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/my-support-period-has-expired-on-support-forum/ There you will find an explanation of how to handle it. Thanks
    in Support valid incorrect Comment by Phil July 2022
  • Hi, You had hidden the whole wrap for the mobile view. https://forum.muffingroup.com/betheme/uploads/469/LWIQBS0ZVVOH.png I have enabled it for mobile, and now it shows. Thanks
    in Used the responsive feauture not to show an element on mobile and can't undo it Comment by Phil July 2022
  • It was not working because of the link. I have used this one instead: https://youtu.be/Z3y7AH4A0Zo, and now it works correctly in the lightbox. Best regards
    in Youtube link keeps showing playback error Comment by Phil July 2022
  • Please, use the following CSS code: .mfn-live-search-wrapper .icon_search{  display: none; } .mfn-live-search-wrapper:before{  font-family: 'Font Awesome 5 Free';  font-weight: 900;  content: "\f002";  font-size: 22px;  position: absolute;…
    in change magnifier icon in Live-Search-Field Comment by Phil July 2022
  • Hi, We do not have an option to send you the slider, unfortunately. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might…
    in URGENT: need revolution slider demo data in one file Comment by Phil July 2022
  • Hi, You can use Header Builder 2.0. When you create your own header, you can assign it to the page with the page options. https://forum.muffingroup.com/betheme/uploads/570/OD94SREGF1CY.png Thanks
    in Unique Headers on different pages Comment by Phil July 2022
  • We will add this fix to the upcoming update, so you do not have to worry about losing it. Best regards
    in Can't open mobile submenus with v26.4.0.2 Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove Left margin. https://forum.muffingroup.com/betheme/uploads/684/YRG0C4X61BCT.png If this will not suit you please attach a link to your website so we c…
    in Move logo to left Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme option: drop down menu Comment by Phil July 2022
  • Hi, Can you tell me what version of PHP, WP, and Betheme you have, please? Are you using a child theme? Thanks
    in PHP Fatal error: Call to undefined function mfna_templates Comment by Phil July 2022
  • Hi, I have passed it to the dev team, and we will look closely at it. We are still expanding and upgrading our theme; sometimes, a tiny bug can slip. Also, we have testers, and do tons of tests, but you must be aware that it is impossible to test ev…
    in Unpredictable import-export Comment by Phil July 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Head slider responsive Comment by Phil July 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update Comment by Phil July 2022
  • Always happy to help. ? If you have any other questions or problems, feel free to ask. Thanks
    in Muffin Builder sections disappear if editing a published page Comment by Phil July 2022
  • But you handle it, right? Is there anything else I can help you with? Best regards
    in Full width (image, Google Map) not possible Comment by Phil July 2022
  • With it, you can access the files directly on your server. You can read more about it under the following link: https://www.techtarget.com/searchnetworking/definition/File-Transfer-Protocol-FTP Best regards
    in Gif has stopped functioning on product page Comment by Phil July 2022
  • Hi, If you only want to update your Betheme on the website and do not move it anywhere, you do not have to do anything with the files, posts, pages, etc., because they are stored in the database. However, if you are updating from an old version I su…
    in transfer data from old to the new theme Comment by Phil July 2022
  • Unfortunately not. You will have to recreate the Action bar in the Header Builder. Best regards
    in Desktop menu toggled Comment by Phil July 2022
  • Hi, It probably comes from one of your plugins. Please, disable your plugins one by one, and check if the message is gone. Best regards
    in The authorization header is missing Comment by Phil July 2022
  • You can find it by opening the developer tools (F12), and with ctrl+f find myaccount_button. Anyway, as I said, we will fix it in future updates. Thanks
    in Id attribute is not unique from achecker Comment by Phil July 2022
  • Hi, For that, please, use the Column Text element. https://forum.muffingroup.com/betheme/uploads/702/U0WKJHBGIEZR.png Thanks
    in How to insert html code Comment by Phil July 2022
  • Hi, Can you tell me how did you achieve this display, please? Thanks
    in Gallery doesnt work propertly Comment by Phil July 2022
  • Hi, It depends on where you want to place it. But you can try Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/993/QY91GSBA0ZMB.png Thanks
    in How add code page facebook Comment by Phil July 2022
  • Hi, It is probably a problem with your server. Please, contact your server administrator, and ask about this error. If they will not be able to help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on …
    in Cannot install or activate slider revolution. Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and there you will find an option to adjust your logo size. https://forum.muffingroup.com/betheme/uploads/470/Y6DNAM9LEZV7.png Notice that if you do not use the SVG logo, it will…
    in Resize lthe logo Comment by Phil July 2022
  • Hi, The only setting responsible for the table can be found in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/845/DYGAQ4HKCDI2.png If the result will not suit you, please also check the followi…
    in Table formats poorly on mobile Comment by Phil July 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.