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Phil

Phil

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Phil
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  • Can you explain what exactly you want to achieve, please? Every option that has a device switcher next to it can be set separately for each device. For example Typography in the Column Text element. https://forum.muffingroup.com/betheme/uploads/377/…
    in Editing for mobile and tablet Comment by Phil July 2022
  • Hi, Please, try the following CSS code instead: .side-slide-is-open #Side_slide{    width: 100%; } Thanks
    in Side_slide 100% ? Comment by Phil July 2022
  • We have fixed it on your website. Can you test it, please? Thanks
    in Can't open mobile submenus with v26.4.0.2 Comment by Phil July 2022
  • Hi, It refers to the myaccount_button ID, which in fact, appears two times in the website source. https://forum.muffingroup.com/betheme/uploads/627/RX7I7CMFZYGW.png I have passed it to the dev team, and we will fix it in future updates. Thanks
    in Id attribute is not unique from achecker Comment by Phil July 2022
  • The dashboard access can be not enough, but you can send it. I will take a look at it, and tell if FTP is necessary or not. Best regards
    in This is not the Icomoon zip file. Please try again Comment by Phil July 2022
  • You need to enable the Sticky and Mobile headers in the Header Options and select them in the top bar. https://forum.muffingroup.com/betheme/uploads/544/O2F7HQUSA2BC.png https://forum.muffingroup.com/betheme/uploads/441/0N5T9E2MOMEX.png Thanks
    in Desktop menu toggled Comment by Phil July 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Youtube link keeps showing playback error Comment by Phil July 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Used the responsive feauture not to show an element on mobile and can't undo it Comment by Phil July 2022
  • You can try to erase this GIF from your website via FTP and try to upload it then. If this will not help you will need to wait for an update. Best regards
    in Gif has stopped functioning on product page Comment by Phil July 2022
  • Hi, If you want to use your own SVG image, this would require modifying the theme files, but we do not provide help with such customization. I can only provide CSS to change this icon to the one available in Betheme. You can find icons list here: ht…
    in change magnifier icon in Live-Search-Field Comment by Phil July 2022
  • Hi, Please, check the following article: https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/ There you will find how to set it up. Thanks
    in Adding a Multi Currency Select Box Comment by Phil July 2022
  • Hi, Thanks for reporting. I have passed this information on to the dev team. To resolve it, you need to go to Betheme -> Theme options -> Blog & Portfolio -> Featured Image and disable the Srcset option. https://forum.muffingroup.com/be…
    in Gif has stopped functioning on product page Comment by Phil July 2022
  • We need to look deeper at your files, and we will need your FTP access. Please, send it like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
    in Can't open mobile submenus with v26.4.0.2 Comment by Phil July 2022
  • Hi, Yes, it is possible. In the BeBuilder you can find a device switcher on the left bottom corner. https://forum.muffingroup.com/betheme/uploads/150/LSE3LCF0YLEQ.png Please, check the following video tutorial: https://support.muffingroup.com/video-…
    in Editing for mobile and tablet Comment by Phil July 2022
  • It is a Menu burger element. https://forum.muffingroup.com/betheme/uploads/955/7ODJLKMPF9I0.png When you add the Search Field element, you can use the Style tab to adjust its display. https://forum.muffingroup.com/betheme/uploads/441/R2ZYNUVYCUFK.pn…
    in Desktop menu toggled Comment by Phil July 2022
  • @marcomarte, I could not log in to your dashboard because of the password. The following message appeared: https://forum.muffingroup.com/betheme/uploads/616/HK3A4U0C7J8T.png Please, change the password to this account, and set it again through the c…
    in Hide unavailable variations when lable is selected Comment by Phil July 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Widget woocommerce plugin not work Comment by Phil July 2022
  • When using the fixed header style, the logo size stays the same size, and that is why I suggested it. But you can also go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding for Sticky Logo. h…
    in Want same size of logo in sticky header Comment by Phil July 2022
  • Hi, Please, use the Column Text element. Also, go to the BeBuilder options, and ensure that you have set the Column text editor to Code. https://forum.muffingroup.com/betheme/uploads/894/7QRE03NYV9U3.png Thanks
    in How to add js code in page Comment by Phil July 2022
  • Hi, When you change the permalink you should re-enter your pages because refresh leads to an old URL structure and as result shows a 404 page. Best regards
    in permalink not working Comment by Phil July 2022
  • You can use Header Builder 2.0. In the following video tutorial you can check a general overview of this tool: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ If will have any questions, feel free to ask. Thanks
    in Desktop menu toggled Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Colors -> Header, and change the Top Bar Right icon color. https://forum.muffingroup.com/betheme/uploads/375/OJI13EKDRYV6.png Thanks
    in Change the color of the Amount area Comment by Phil July 2022
  • When you flip the phone it changes its width, and the tablet view appears. You will have to adjust the tablet view as well. https://forum.muffingroup.com/betheme/uploads/861/6IPWKIC9Q3VL.png Best regards
    in Resize Element Text Comment by Phil July 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky Logo not centered on Mobile Comment by Phil July 2022
  • On your WP login page, you have one extra field to which you did not send any information in the private message. https://forum.muffingroup.com/betheme/uploads/015/98Y83K5HXGOO.png Can you tell me what should I put there, please? Thanks
    in Can't open mobile submenus with v26.4.0.2 Comment by Phil July 2022
  • Hi, You can use Header Builder 2.0. In the following video tutorial you can check a general overview of this tool: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ If will have any questions, feel free to ask. Thanks
    in SNS icons on the global menu area Comment by Phil July 2022
  • Hi, Please download the newest package of Betheme from ThemeForest, and try to upload it again. You can try doing it through the WP panel. https://forum.muffingroup.com/betheme/uploads/988/H81SX1FU7FXI.png https://forum.muffingroup.com/betheme/uploa…
    in Old Version 16 Update to the newest version Comment by Phil July 2022
  • Hi, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following CSS code: .mfn-main-slider { position: relative; z-index: 0; } Thanks
    in Slider in the front Comment by Phil July 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You…
    in plugin WP Advanced Math Captcha Comment by Phil July 2022
  • There should be no delay, but the cache could hold the settings from before the update. Best regards
    in Mobile Updates Not Reflecting on Mobile Phone Comment by Phil July 2022
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