Phil
Phil
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- Phil
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Hi, Sorry, you wrote beyond my working time, so I could not answer you. I have checked that, and your font looks correct: https://forum.muffingroup.com/betheme/uploads/588/CIO6MRQJ8R2S.png Is there a particular place where I should check that? Best…
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Hi, Please got o Betheme -> Theme options -> Responsive -> General, and change option Content overflow to Disable: https://forum.muffingroup.com/betheme/uploads/119/KIQ6JM843G8Z.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, 1) We always use and suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/ 2) You can deregister your license key through Betheme -> Dashboard and register the new one you purchase. Note that if your staging domain fo…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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We have uploaded the corrected package to your website. Please check it out. Best regards
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As I mentioned earlier, there is no option to use ACF in a map. Best regards
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Have you checked that with plugins disabled? Does it behave in the same way? Best regards
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I received your private message, but it is incomplete as you did not attach FTP access. Please send another message with all the required information. Thanks
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I have not received any private message from you yet. Did you attach all the required information in a private message? Best regards
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Hi, Please create a copy of your website on a staging domain with the duplicator. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ https://wordpress.org/plugins/duplicator/ Then update Betheme to the newest version, turn of…
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Do you mean this part? https://forum.muffingroup.com/betheme/uploads/540/5J2UN6RHA6N7.png It does not matter if I check it in incognito mode or not. Color for this element is set in the style tab of this element. https://forum.muffingroup.com/bethem…
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Hi, No, unfortunately, there is no option to achieve that. Best regards
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Please create a header template according to the video I sent in my previous messages, and assign this template in the Page Options as I showed in the screenshot. Thanks
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Hi, The update 6.7.56 should already be available. Please check that. Regarding Slider Revolution 7, we do not have plans to support it. We published information about that in our changelog: https://support.muffingroup.com/changelog/ https://forum.m…
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Please check the following article: https://support.muffingroup.com/faq/what-does-the-outdated-woocommerce-template-message-really-mean-2939/ Thanks
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Did you set it up as I showed in the screenshots? If yes, and it did not work, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, …
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Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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I am glad I could help. Maybe you accidentally changed that, or some Slider Revolution update was the culprit. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Probably one of these modifications is the culprit. Please contact your web developer regarding this. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
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No worries. I am happy I could help. Best regards
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Yes, you would have to turn all pages into posts, portfolios, or any other post type, as filters do not work for regular pages. Unfortunately, I do not know any tool that would allow easily convert that, and you will probably have to do it manually.…
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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So there are no modifications in the child theme? Is it a pure child theme package uploaded directly after downloading? Best regards
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So you have an existing layout, and you cannot access the layouts tab? Best regards
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It would be best if you contact the plugin authors as other widgets shows correctly: https://forum.muffingroup.com/betheme/uploads/891/ZCL4KI9SX8YQ.png https://forum.muffingroup.com/betheme/uploads/144/CQOIKBRMK84N.png Best regards
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It has already been corrected. Do you have the newest version of Betheme installed? Best regards
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I can see that the wrap on the about page is set to five-sixths of the width: https://forum.muffingroup.com/betheme/uploads/126/V5SQN850NFQX.png Please edit the mobile view and increase this wrap to 1/1. Also, in the wrap settings, set the Elements …