Phil
Phil
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- Phil
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I received your private message, but you did not attach FTP credentials. Please send another message with all the complete information. Thanks
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Please attach a screenshot showing what you refer to. Thanks
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Hi, Go to Betheme -> Theme options -> Shop -> Single product, and enable Cart button extra options: https://forum.muffingroup.com/betheme/uploads/127/VMWA4XF2V14K.png Best regards
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You still have scalling set for the images: https://forum.muffingroup.com/betheme/uploads/147/2CEOMGXB6SWL.png Change it to 1. Also, reduce the margins on mobile view in the Query Loop. https://forum.muffingroup.com/betheme/uploads/715/Q3E711KJ2WNQ.…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…
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I just checked that font in Google Fonts website, and it seems that the Lato font does not contain these letters at all. https://forum.muffingroup.com/betheme/uploads/080/Z7132G2W6C2J.png https://fonts.google.com/specimen/Lato?preview.text=Formul%C3…
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No, with this option, it does not load the content twice. It loads only content from the BeBuilder, while the content from the WP editor is visible only in the page edit. Best regards
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Hi, 1) Header and Footer builders in Elementor are available in Pro version only, so if you want to use them, you must purchase Elementor Pro. 2) Edit your header template, open settings, and set the position to Absolute or Fixed (according to your …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Go to Betheme -> Theme options -> Colors -> Header, and change the Top Bar Left background: https://forum.muffingroup.com/betheme/uploads/698/QA6TG1KCWJS2.png Best regards
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Hi, I am afraid that it will not be possible, unfortunately. I do not know of any option that would allow such functionality, and I could not find anything online. Best regards
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No, there is no option for that. If you would like to see such a feature in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Please, turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Go to Betheme -> Theme options -> Backup & Reset -> History, and try to restore it from the revisions. https://forum.muffingroup.com/betheme/uploads/282/SRO6JYX3OVDS.png Best regards
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I am sorry, but I need to ask you to disable Cloudflare for a while again. Last time we are checked that with it disabled, this functionality worked properly, but if it does not work for you we must take a second look at this. Best regards
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Hi, There is no such feature to automatically pull reviews from Google in Betheme. You would have to use a third-party plugin for that. Best regards
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Hi, There is no such feature in the Betheme to automatically pull a video from YouTube. You would have to use a third-party plugin for that. Best regards
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I do not think that I understand your request. Could you elaborate on that, please? Thanks
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Go to Betheme -> System status, and ensure that your server meet theme requirements. Especially check max input vars. If the value is to low, you must contact your hosting provider to increase it. Best regards
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You are in the wrong place. To adjust fonts sizes you should go to the Size & Style tab: https://forum.muffingroup.com/betheme/uploads/271/H5DZADQZ2UCW.png Sorry, but I do not understand that: Can I please have the BeBuilder version you have :-)…
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Hi, Change it in Betheme -> Theme options -> SEO, in the SEO field area: https://forum.muffingroup.com/betheme/uploads/149/RMVZ1PIH1N8C.png Best regards
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Hi, I am happy to see that you handled it. Can I help you with anything else? Best regards
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Did you purge the cache? It might be held by the browser cache as well. Best regards
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Hi, Try to use the Builder -> SEO option, and check it then. https://support.muffingroup.com/faq/builder-seo/ Best regards
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Cache from the Cloudflare held changes, that is why it did not work for you. If it persists after you reactivate Cloudflare, you must purge the cache. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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On which device and at what resolution are you checking this? Is your screen scaled up by chance? Best regards
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Hi, Go to Betheme -> Tools, use the CSS update option, and check if the problem is gone. https://forum.muffingroup.com/betheme/uploads/115/6ZR20IXW6QHQ.png Best regards
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Hi, No, it is not possible, unfortunately. Best regards