Phil
Phil
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- Phil
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Comments
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Sorry for overlooking your message. Please check it out now, and let me know if proelbm persists. Best regards
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We are checking what could be the reason.
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Thanks, I received your private message, and we are checking that. Best regards
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One of your unsupported plugins is the root cause. I disabled all plugins we do not support, and the issue is gone: https://forum.muffingroup.com/betheme/uploads/147/M5T2UARPX646.png Disable your plugins individually to find which one is the culprit…
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I do not handle the mailbox. Another person is in charge of it and forwards messages regarding forum discussions to me. That is why it is so crucial to attach all the information I mentioned in this message: https://forum.muffingroup.com/betheme/dis…
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It is taken from Betheme -> Theme options -> Global -> Buttons: Highlighted. https://forum.muffingroup.com/betheme/uploads/505/RNY3GH289EEJ.png Best regards
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Hi, These pieces of information are taken from your server. With your question, you should contact your hosting provider instead. Best regards
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No, there is no other option for that at the moment unfortunately. Best regards
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There is not enough memory on your website. See the following error: [29-Apr-2025 13:07:21 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /web/htdocs/www.eugenioruberto.it/home/wp-includes/…
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Did you regenerate thumbnails after changing this option? It can be done through Betheme -> Tools. Best regards
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WP dashboard access still does not work: https://forum.muffingroup.com/betheme/uploads/861/SMLSULMSOFK4.zip
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, If the staging domain name follows an appropriate pattern, then there is no need for a second license key, and you can use the same one as the one you have on the main domain. You can read more about it under the following link: https://support.…
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I am always happy to help. If you have any other questions or problems, feel free to ask. Bes tregards
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Hi, Not all pages show in the dynamic data modal because some users have thousands of pages, significantly slowing down the whole builder. Anyway, you can still use dynamic data if you know the page ID, which can be easily found, for example, here: …
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Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required…
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Hi, Sorry, but I haven't received any private message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all…
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Hi, Betheme supports only simple text based values. https://www.advancedcustomfields.com/resources/shortcode/#limitations So it means that groups cannot be used and they will not work. Best regards
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Hi, There is no option to add categories at the top of the Blog slider. Best regards
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Hi, You can adjust the sizes in Betheme -> Theme options -> Blog & Portfolio -> Featured Image, and if you do not want your image to be cropped, change it to resize: https://forum.muffingroup.com/betheme/uploads/196/JMGTGB9BJTCY.png Bes…
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Go to Betheme -> Theme options -> Shop -> General, and set to show Wishlist button in Image frame: https://forum.muffingroup.com/betheme/uploads/428/25FRGNFW48BI.png Translations can be found in Betheme -> Theme options -> Translate -…
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We have corrected it, and now the appropriate license is registered to the correct domain. Best regards
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One of the root causes is this plugin. When it's active, the map is not visible, and we cannot do anything about it. The second root cause is that in one of the markers, you puta comma: https://forum.muffingroup.com/betheme/uploads/577/X29CPQES08XK…
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For some reason, the tag "becustom" was the culprit and displayed this notice on your website. We changed its name to "becstm": https://forum.muffingroup.com/betheme/uploads/829/WR1Y82AXFX62.png Regarding this Instagram feed plug…
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Hi, In the single post template there is no setting for that because templates are fully customizable and you should recreate this layout manually. https://forum.muffingroup.com/betheme/uploads/971/9ZRR3SFW2K3Q.png Best regards
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Hi, 1) I can see that your logo is SVG. Did you increase SVG logo width in Betheme -> Theme options -> Global -> Logo? https://forum.muffingroup.com/betheme/uploads/577/B6LKPRARLNBX.png 2) Please go to Betheme -> Theme options -> Colo…
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So everything works fine now, and no further assistance is needed, right? Best regards
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Sorry, I showed the wrong place on the screenshot. It is under the Container tab: https://forum.muffingroup.com/betheme/uploads/848/TEENT0997JAH.png Best regards
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Hi, See the following Video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards