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Phil

Phil

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Phil
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  • Thanks, I am fine, and hope you are good as well. As always, happy to help. https://forum.muffingroup.com/betheme/discussion/comment/268395#Comment_268395 It depends on how exactly you want to modify it. If you want to make only minor changes, you c…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact so we can correct that directly on your website and test it in the same time. No…
    in Accessibility Issues with Search Function Comment by Phil April 2025
  • 3) Did you change anything on your website? When I tested it now, tapping on the search field does not close the sidebar. Best regards
    in Mobile Product Tabs not responsive Comment by Phil April 2025
  • Headers from Theme options are predefined, and there are no settings to modify it as you describe. Best regards
    in Moving menu and WooCommerce shop icons Comment by Phil April 2025
  • Hi, Heading sizes can be adjusted in Betheme -> Theme options -> Fonts -> Size & Style: https://forum.muffingroup.com/betheme/uploads/410/42LH5CCWRU3T.png Best regards
    in Regarding to the font size of enocore.com Comment by Phil April 2025
  • Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web develope…
    in Custom Post Type uses single-format.php but layout is not the same as regular posts Comment by Phil April 2025
  • @travmatikcom I checked it, and BeBuilder loads correctly: https://forum.muffingroup.com/betheme/uploads/049/7PVSYPXU8T22.png Does it happen on a particular page, or should I proceed with any particular steps? @aslaksuopanki Please check it. I us…
    in BeBuilder gets stuck on the "Loading builder..." screen Comment by Phil April 2025
  • I received your private message. Anyway, as I mentioned in my previous message, this fix will be implemented in the upcoming update. Best regards
    in Google Analytics problem with added_to_cart event trigger Comment by Phil April 2025
  • Hi, Please do not create duplicate topics regarding the same matter. https://forum.muffingroup.com/betheme/discussion/78204/theme#latest Thanks
    in theme Comment by Phil April 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link t…
    in Related products Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Help with responsive background image in Layouts Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in betheme header for mobile Comment by Phil April 2025
  • Hi, 1) Go to WooCommerce -> Settings -> Accounts & Privacy, and enable account creation on "My account" page: https://forum.muffingroup.com/betheme/uploads/077/L2I7EFIFI1PF.png 2) There is no option to edit that page. Best regar…
    in Editing The Login Dropdown and Password Reset Pages Comment by Phil April 2025
  • Hi, Sorry, but I do not quite understand. Please explain that in more detail. Thanks
    in how to create a acknowledge page like pop up feature but open in page instead? Comment by Phil April 2025
  • Hi, If you just purchased the theme, and just created a forum account, there is no need to verify the license key. You should use the field from your screenshot only when you extend the support period or when you buy another license, and it comes wi…
    in theme Comment by Phil April 2025
  • Hi @rahamdb, For different problems, please create a separate discussion. Also, please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when th…
    in Increase logo size on mobile Comment by Phil April 2025
  • Hi, Go to WooCommerce -> Settings -> Products, uncheck the AJAX option, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/776/4O8DB6OIXRW4.png Best regards
    in Cart Icon not showing Number of items in the cart Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Card Slider does not work as it should Comment by Phil April 2025
  • Hi, These are the Post Types available in Betheme. See the following video tutorials about them: https://support.muffingroup.com/video-tutorials/how-to-create-a-clients-slider/ https://support.muffingroup.com/video-tutorials/how-to-create-an-offer-s…
    in theme Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Erorr Comment by Phil April 2025
  • We do not have any demo with sticky wrap on mobile devices, as there is not enough space for that. The smallest width you can encounter it on pre-built websites is tablet, for example, here: https://themes.muffingroup.com/be/book2/ https://forum.muf…
    in Combining sticky menu and sticky wrapper Comment by Phil April 2025
  • Hi, If it is a PHP code, then the only option is to put it into a child theme. If you receive an error after putting it there, it means that something is wrong with your code, and you should consult your web developer about it. Best regards
    in Where To Put Code Instead of a Child Theme or Functions.php Comment by Phil April 2025
  • Hi, Please set up the left sidebar in your shop template instead of off-canvas, and in Theme options -> Responsive -> General, change Mobile sidebar to Off-canvas: https://forum.muffingroup.com/betheme/uploads/545/0YZD4AETJX3M.png https://foru…
    in filtre Comment by Phil April 2025
  • 6) There is a margin between thumbnails and the main product image: https://forum.muffingroup.com/betheme/uploads/540/PJEWC8WIZ0OW.png 7a) If you want to hide a coupon field on all devices, it is better to disable it in WooCommerce -> Settings -…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 2025
  • Hello, 1) Did you modify the excerpt field for these single posts? https://forum.muffingroup.com/betheme/uploads/687/HPGZ0CRTPRYC.png 2) Only the Pro version of Elementor has an option to edit Blog archives. Best regards
    in Problem with blog post edited Comment by Phil April 2025
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
    in Product variants shown Comment by Phil April 2025
  • Hi, Every image has its own license. For a detailing shop, you can find them here: https://www.freepik.com/free-photo/close-up-car-care-process_20735961.htm#fromView=search&page=3&position=29&uuid=a92e559e-435e-4be8-8870-4994fdd0fb6c htt…
    in Resources license Comment by Phil April 2025
  • I received your private message and made a little test: https://forum.muffingroup.com/betheme/uploads/521/4T0OO61Q9NTO.png https://forum.muffingroup.com/betheme/uploads/551/W9UHQXS085OY.png Styles are saved and visible properly. Should I proceed wit…
    in Styles are different on the front end Comment by Phil April 2025
  • Thanks, I just received it, and we are checking this issue. Best regards
    in Problems with Padding in Betheme 28.0.x Comment by Phil April 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. You can also see if the same thing happens on other browsers and internet co…
    in Dashboard significant loading times Comment by Phil April 2025
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