Phil
Phil
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- Phil
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Hi, I received your credentials, and we are currently checking what could be the reason. Best regards
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Hi @arezookam68, Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent…
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Hi, Please use the Header Builder for that. See the following video tutorial about it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you with this now. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page: https://suppo…
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1) Yes that is right. I recommend seeing the following video tutorial about inheriting: https://support.muffingroup.com/video-tutorials/boost-your-bebuilder-workflow-inherited-styles-placeholders-explained/ 6) You can add space to it in Betheme ->…
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We will take a look at this, and I will let you know as soon as I receive information about this from the dev team. Best regards
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Hello, You are in the right place to report your issues and ask questions. Please see the following video tutorial about shop template: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) Please check the sliders now. 2) I overlooked the part about the query loop. Anyway, can you tell me on which page did you put it, please? Thansk
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Always happy to help, and have a great Easter weekend as well. Best regards
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Hi, Only the Pro version of Elementor has an option to create and edit shop templates. Your screenshot is from the Betheme templates tab, and these templates can be edited with BeBuilder only. Best regards
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Hi, If you would like to see this integration in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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1) Go to Betheme -> Theme options -> Shop -> Single product, and enable cart button extra options: https://forum.muffingroup.com/betheme/uploads/090/S0VZT5CXSYBJ.png 2) Try this CSS code: .single-product .mfn-product-add-to-cart .cart{ mar…
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Hi, There is no option for that, and it is not related to Betheme but to iOS itself. We can do nothing in the theme as it is OS related. Best regards
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2) We have corrected it. Please check it out. Best regards
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Thanks, it works this way. Anyway, it does not come from our theme, and from what I found on the internet, the only option to edit this is to modify the files. We do not provide help with file customization, so for that, you should contact your web …
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Sorry, but we have not received this message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the requ…
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Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required…
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We have corrected this as well. Please check it out. Best regards
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I have corrected it on your website, please check it out. Best regards
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We have corrected it on your website. Please check it out. Best regards
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Products by standard does not have this module: https://forum.muffingroup.com/betheme/uploads/145/QZDEOO2XQ35X.png And I do not know how you created it. Anyway, it seems to be some WP Editor module, not the Betheme one. Unfortunately, I have no know…
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Hi, You can find all discussions you created by clicking on the user avatar -> View Profile -> Discussions: https://forum.muffingroup.com/betheme/uploads/404/YYS83FJK9VJS.png https://forum.muffingroup.com/betheme/uploads/752/WVPVR0S2AOL0.png B…
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1) Sorry but I quite do not understand. Do you mean that you want to move it a bit from the side? If yes, you can add some right margin to it: https://forum.muffingroup.com/betheme/uploads/187/ZQCH7NCX31QI.png 2) We are working on it now. 3) You can…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hi, No, the older version of Export/Import will not work for the most current one. The same version should be installed on both the content you export and the domain you want to import, or the Betheme version you export from should be at least 26.6.…
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Then, if everything should be global, including text within it you can use global sections/wraps to which I sent a video tutorial in my second message: https://forum.muffingroup.com/betheme/discussion/comment/268081#Comment_268081 https://support.mu…
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Hi, Please temporarily switch to some other theme like Twenty Twenty-Five, and check if the same thing happens. When you do that, let me know about the results. Best regards