Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I am glad I could help. Please do not hesitate to contact me if you have any other questions. Best regards
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I received your private message, but you did not attach a link to your website anywhere, so I could not check that. Please send a link to your website. Thanks
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As always, I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, I am glad that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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Set it to all archives. Best regards
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I have activated the Twenty Twenty-One theme, and the same thing happens: https://forum.muffingroup.com/betheme/uploads/050/LRO4UEY03445.png It means that Betheme is not the culprit, and your hosting provider was wrong. Please reinstall WordPress an…
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Hi, There is no option to add "X" to the mega menu. However, you can use the Sidebar menu template instead. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hi, Please check if you did not hide the section (the one that is displayed on desktop) with the responsive visibility on the tablet. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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Hi, If your shop page is set to private, change it to published, and check the template then. Best regards
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Hi, You can check if it is related to the theme when you temporarily switch to another theme like Twenty Twenty-Five. Moreover, you can see if problem persists when you disable your plugins. Best regards
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It is not a placeholder. This demo initially had reviews assigned to the products, and it seems that during the import they are assigned to products properly. If you add a new product instead of editing existing ones, it reviews will not appear. Be…
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If I come up with another idea, I will inform you. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this forum …
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Please edit your posts and change option "The content" to Hide: https://forum.muffingroup.com/betheme/uploads/925/UQXCNRA7HCE1.png The only cache option available in Betheme is the one from the Performance tab, and you must activate it fir…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this f…
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Please see if you have Transparent option checked in Betheme -> Theme options -> Responsive -> Header: https://forum.muffingroup.com/betheme/uploads/699/MX5AXA4W9UD6.png Best regards
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It is not a very elegant solution, but it is the only thing I can think of at the moment: .mfn-header-menu > .menu-item-has-children > a{ margin-bottom: 12px; margin-top: 12px; } Put this CSS in Betheme -> Theme options -> Custom CSS &…
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Hi, Unfortunately, there is no workaround for that. This is the specificity of this footer style, so if you want to get rid of CLS, you would have to choose a different style. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, please contact your hosting provider to check this out, as it might be a server issue as well. Thanks
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We do not have such a solution in our theme. If your website is still in production, we recommend enabling Under Construction in Theme options. https://forum.muffingroup.com/betheme/uploads/850/HIKXZ2MYATFR.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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For the caching plugin, we support two you can try: W3 Total Cache or WP Rocket. Purge the cache, disable your current plugin, and try one of the ones I mentioned. Thanks
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Try to do as I mentioned in this topic: https://forum.muffingroup.com/betheme/discussion/79728/header-side-menu-not-showing-laptop-view-only-desktop-on-laptop-view#latest Thanks
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2) But did you add a new review where I showed? Best regards
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Hi, 1) This pre-built website is an older one, so Header and Footer templates were not a thing when this demo was out. This demo uses the theme options' settings. 2) If you want to use templates, please create them. https://support.muffingroup.com/v…
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Hi, Please do a test disable the cache on your website and check if the problem persists. Thanks
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Did you check the article from my previous message? Also, you did not answer my question about the cache. Please refer to that. Thanks
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Hi, In the banner box element, change the style to Boxed and set the position to Right Bottom: https://forum.muffingroup.com/betheme/uploads/178/KPMSIXBM6I1H.png In the style tab, set border radius to Description wrapper: https://forum.muffingroup.c…
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Popups cannot be opened in the Hotspot element. I meant that they can be opened with regular buttons: https://forum.muffingroup.com/betheme/uploads/473/D8M0UKV8DWKW.png Best regards