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Phil

Phil

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Phil
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  • Screenshots and links have been removed. Best regards
    in WPML worked but doesn't work Comment by Phil August 7
  • Sorry, but we didn't get any private message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent a…
    in The footer template is not working properly Comment by Phil August 7
  • Sorry, but we didn't get any private message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent a…
    in my license is unregistered Comment by Phil August 7
  • I checked that and the fonts are downloaded and displays correctly on your website. Did you handle this in the meantime? https://forum.muffingroup.com/betheme/uploads/896/I5YJJKG7CYC8.png Best regards
    in Cache Google Fonts local Comment by Phil August 7
  • It is a section. It has margins set to move it further from the sides of the window: https://forum.muffingroup.com/betheme/uploads/824/272X527DCB4E.png The gradient there was done as an image background: https://forum.muffingroup.com/betheme/uploads…
    in Can't figure out how to make a WooCommerce shop page with all of my products Comment by Phil August 7
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Product Filter Comment by Phil August 7
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
    in Add to Cart button on Image Frame not working Comment by Phil August 7
  • The CSS I sent to you works. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/409/CBY6D2KQDSHQ.png The text is justified. Best regards
    in How can I align justify accordion content Comment by Phil August 7
  • In templates (inclding shop) Query Loops are locked to that specific archive type. It means that if you create a Query Loop in the shop template, then it is automatically set to display products, and that is why some options are grayed out. Best re…
    in Query Loop Options Greyed Out in WordPress Comment by Phil August 7
  • Hi, There is no setting to add a fade-in-down animation to that menu. Best regards
    in Menu elements animation on mobile Comment by Phil August 7
  • Hi, Edit your Sidebar Menu template, and in the sidebar options, you can set any width you want: https://forum.muffingroup.com/betheme/uploads/503/OERIX1WEHLCU.png Best regards
    in Does a sidebar menu in mobile have to be full screen? Comment by Phil August 7
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Custom Header Not Displaying in Single Blog Post Comment by Phil August 7
  • Hi, Please go to Betheme -> Theme options -> Performance, and see if you do not have srcset enabled there. If so, disable it, regenerate thumbnails, and check if the display is correct. https://forum.muffingroup.com/betheme/uploads/247/WLMEA8Y…
    in Image sizing Comment by Phil August 7
  • No, there is no option to make it private. If you want, I can remove things like links to your website or screenshots from it. Best regards
    in WPML worked but doesn't work Comment by Phil August 7
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Footer disappear Comment by Phil August 7
  • Sorry, but you sent an incomplete message, as you did not attach the WP dashboard access. Moreover, FTP credentials do not work: https://forum.muffingroup.com/betheme/uploads/975/RE6TUK57P6ZH.png Best regards
    in Lost all PERMALINKs?? Comment by Phil August 7
  • The link you sent do not work: https://forum.muffingroup.com/betheme/uploads/190/1QPQEX2TH54B.png Are you sure that it is correct? Best regards
    in Footer disappear Comment by Phil August 6
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in my license is unregistered Comment by Phil August 6
  • Try the following CSS code: @media only screen and (max-width: 767px) and (min-width: 456px){  .mfn-banner-box .banner-image img{   width: 100%!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and let me kno…
    in Image in Banner Box Comment by Phil August 6
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Cache Google Fonts local Comment by Phil August 6
  • I do not see the error from your screenshot: https://forum.muffingroup.com/betheme/uploads/105/RGOGNSXRZ9D4.png Anyway, it seems that the Footer widgets did not import for you. Did you have all plugins disabled while importing this demo? Did you re…
    in Website footer doesn't look like demo's Comment by Phil August 6
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Changed Logo - Betheme Logo still shows in social share...even after changing Rank SEO Comment by Phil August 6
  • Hi, Are you editing a regular page, or is it some template? Do you have the newest version of Betheme installed? Best regards
    in Query Loop Options Greyed Out in WordPress Comment by Phil August 6
  • Hi, No, this change is not intentional. I have passed it on to the dev team, and we will take a closer look at this. For now, please use the following CSS code as a temporary workaround: @media only screen and (max-width: 767px) {  .content_video.if…
    in embedding Youtube shorts Comment by Phil August 6
  • If you are performing changes on your website, I highly recommend keeping all cache disabled to prevent any problems with the delay of changes. When you finish working, you can activate it again, as it is not necessary Best regards
    in Styling Changes in BeBuilder Only Apply After 24 Hours (Despite Cache Clearing) Comment by Phil August 6
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Lost all PERMALINKs?? Comment by Phil August 6
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Add to Cart button on Image Frame not working Comment by Phil August 6
  • Hi, Please open your header template, switch to mobile view, and edit the burger menu element. Under Style -> Submenu adjust the menu item color: https://forum.muffingroup.com/betheme/uploads/157/9JJAEX86B8L1.png Best regards
    in Mobile Menu Color for BabyShop2 Theme Comment by Phil August 6
  • Hello! This forum is public, so do not share your license key here. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without dereg…
    in my license is unregistered Comment by Phil August 6
  • Please go to the template settings: https://forum.muffingroup.com/betheme/uploads/976/F3WICWCFV5VA.png Check my screenshot closely as well. Thanks
    in Baby Shop 2 closed menu doesn't show Comment by Phil August 6
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