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Phil

Phil

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Phil
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  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Multi Site issue with Slider Revolution Comment by Phil March 2025
  • 1) You must go to Appearance -> Menus, select the menu you circled and uncheck Social Menu Top option: https://forum.muffingroup.com/betheme/uploads/071/KWEIBU20H50B.png Then, the socials you set in Betheme -> Theme options -> Social will a…
    in logo Comment by Phil March 2025
  • There are no plans for that. 😅 I will leave this to professionals like Albert. Best regards
    in Slides with product gallery images Comment by Phil March 2025
  • 2) I can see that it is wider now: https://forum.muffingroup.com/betheme/uploads/447/CU7JPHI72XH9.png But there are still some pixels missing to be the same width as the add to cart button. However, I checked that, and it is displayed using iframe, …
    in Single Product Page Layout Issue with Variable Products Comment by Phil March 2025
  • Purging is not enough. For a test please disable all caching tools you have on your website, purge your browser cache, and check if the cart works correctly then. Best regards
    in Back-end Edit not changing with the Front-end edits Comment by Phil March 2025
  • 1) If you want to extend the slider to the edge of the screen, the section that contains it must be set to full width. https://forum.muffingroup.com/betheme/uploads/209/LQ6AS8I5VTIA.png 2) Your currently selected style does not show arrows over imag…
    in Need help with slider Comment by Phil March 2025
  • Hi, Please go to Betheme -> Theme options -> Global -> Image frame, and set option "Disable hover effect". https://forum.muffingroup.com/betheme/uploads/028/Q21IWGPN72PB.png Best regards
    in Image Zoom Comment by Phil March 2025
  • Hi, There is no option to edit it. Best regards
    in Quick View Template Comment by Phil March 2025
  • I am happy to see that you handled it. Please let me know if I can help with anything else. Best regards
    in CSS problem on the theme Comment by Phil March 2025
  • 1) As I explained earlier, you must edit the container and remove the padding assigned there. Please recheck my previous screenshot: https://forum.muffingroup.com/betheme/uploads/588/M37334LWQEQF.png https://forum.muffingroup.com/betheme/uploads/168…
    in Pictures alignement Comment by Phil March 2025
  • Hi, I am happy to see that you found it. Please let me know if we can help with anything else. Best regards
    in Missing Styles in BeBuilder (admin) Comment by Phil March 2025
  • Hi, See the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-create-and-manage-a-blog-page/ https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
    in Blog Comment by Phil March 2025
  • Hi, To achieve that you should use Header Builder, and assign one header to entire site, and one only to the home page. https://forum.muffingroup.com/betheme/uploads/244/JRJXSGWKD4SG.png https://support.muffingroup.com/video-tutorials/header-builder…
    in Menu Comment by Phil March 2025
  • Hi, Are you sure that you refer to Duplicator, not YOAST Duplicate Post? Duplicator is used to move the entire website to another server/domain and create backups. Please explain your problem in more details and attach screenshots showing that. Tha…
    in Problem plugin duplicator Comment by Phil March 2025
  • Hi, Wraps cannot be used as links, so there is no option for that. You should use some elements like Icon Box, Banner Box, etc. instead. Best regards
    in How to go to a link when clicking a wrap? Comment by Phil March 2025
  • Please try the following CSS code: #Top_bar:not(.is-sticky) .menu .menu-item > .sub-menu{  top: 65%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Sub menu near menu Comment by Phil March 2025
  • Hi, To do that, you would have to create a Portfolio Archive template. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
    in category page graphics Comment by Phil March 2025
  • I was able to log into the WP dashboard but not into FTP. However, I recheck that, and the correct logo appears: https://forum.muffingroup.com/betheme/uploads/545/4JJFR45RYKD3.png Did you handle this in the meantime? If you did not touch it, it mean…
    in Logo and Header is Not Showing in Incognito Comment by Phil March 2025
  • Hello, Before sending access, please turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Also, it might be due to some serv…
    in AJAX add to cart button not working for guest users Comment by Phil March 2025
  • Hi, It depends on what you refer to exactly. You can find accessibility options built in our theme in Betheme -> Theme options -> Accessibility. Best regards
    in Digital Accessibility Comment by Phil March 2025
  • It is wider because of one of your custom CSS codes. This is how it looks after I disabled custom CSS on m browser: https://forum.muffingroup.com/betheme/uploads/197/KZDNNBD3R1L9.png Please go to Betheme -> Theme options -> Custom CSS & JS…
    in Header should remain rigid Comment by Phil March 2025
  • Slider Revolution rendering engine was the problem. I changed it from SR7 to SR6, and it works correctly again: https://forum.muffingroup.com/betheme/uploads/505/QCSRESK3QJ4S.png Best regards
    in No se muestra el slider en home Comment by Phil March 2025
  • How to replicate your issue? I checked the width from your screenshot, and it seems to work correctly: https://forum.muffingroup.com/betheme/uploads/204/S7SNKZGZ72LA.png Best regards
    in CSS problem on the theme Comment by Phil March 2025
  • You can create a popup template with Contact Form 7 element inside it and style it with Theme options or Style tab within BeBuilder. https://forum.muffingroup.com/betheme/uploads/691/0DQQBXEZEKB3.png https://support.muffingroup.com/video-tutorials/p…
    in How do i add a shortcode to Slider Revolution? Comment by Phil March 2025
  • Hi, Contact Form 7 is not our plugin. Regarding this, you should contact the plugin author instead. Best regards
    in Contact form 7 Comment by Phil March 2025
  • Hi, Please go to Betheme -> Theme options -> Performance, use Apply recommended settings options, and check that. https://forum.muffingroup.com/betheme/uploads/626/RD9SH78H8X8H.png Best regards
    in Caching issue? Comment by Phil March 2025
  • Hi, It comes from the text animation color: https://forum.muffingroup.com/betheme/uploads/985/JMKYELLU9FB8.png Best regards
    in White box effect on slider Comment by Phil March 2025
  • Hi, It all depends on your goal. With logos that use simple lines, it is best to use SVG so it stays sharp despite resolution. If you use JPG/PNG, the regular logo should not be smaller than ~100px width and ~60px height, and the retina should be tw…
    in logo Comment by Phil March 2025
  • What description do you refer to?
    in Pictures alignement Comment by Phil March 2025
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Best regards
    in Upload theme Comment by Phil March 2025
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