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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky Wraps on Mobile Comment by Phil May 28
  • Can you attach screenshots showing your issue, please? Thanks
    in Templete Menu does not work Comment by Phil May 28
  • Hi, 1) I am sorry, but I do not quite understand. Can you explain that in more detail, please? 2) You can use Filters for any post type. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/ajax-advanced-filtering…
    in Technical Support Request: Design Adjustments for Homepage, Category Pages, and Sticker Labels Comment by Phil May 28
  • I received your private message, but you attached username and password only, without host address. I tried with your website URL, but it did not work: https://forum.muffingroup.com/betheme/uploads/238/1V0TJWSVNLIY.png Please send another message wi…
    in Slider with Query Loop height change Comment by Phil May 28
  • Thanks, now I know what you refer to. Please go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck Sticky arrows option: https://forum.muffingroup.com/betheme/uploads/091/VCFQHXGH8MFM.png Best regards
    in Related posts - blog Comment by Phil May 28
  • Hi, Yes, you are right, about the different domain. BeBuilder cannot load because the iframe does not load content from a different domain. You can try removing the translated template and translating it again. Also, if you only want to change the m…
    in How to edit the Hungarian menu on the website Comment by Phil May 28
  • Please check if you do not have more menus there: https://forum.muffingroup.com/betheme/uploads/089/LUCD6K56I8FM.png Best regards
    in Phone number under the mobile menu Comment by Phil May 28
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Templete Menu does not work Comment by Phil May 27
  • Please check it out now. I have disabled Lazy Load in your theme options: https://forum.muffingroup.com/betheme/uploads/727/XKQK50HAD2IC.png When it is enabled, images are not loaded, so your zoom boxes have 0 height. When they have 0 height, animat…
    in Delay with scroll Comment by Phil May 27
  • Please edit the translated Footer template and save it, saving the conditions. Then this template will be assigned to the appropriate language. Best regards
    in WPML & BeTheme Comment by Phil May 27
  • I was able to reproduce that with Firefox. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the r…
    in Delay with scroll Comment by Phil May 27
  • Hi, You can also set it up in the Style -> Item tab: https://forum.muffingroup.com/betheme/uploads/082/4VD0C1UMIEED.png https://forum.muffingroup.com/betheme/uploads/175/THHQQ5AOGHNP.png Best regards
    in Background image not showing in a background loop Comment by Phil May 27
  • Hi, Edit the cart page, and there you can adjust blocks by switching to Empty cart: https://forum.muffingroup.com/betheme/uploads/328/AD4KTDNY8YHH.png Best regards
    in Editing empty cart page Comment by Phil May 27
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in The site looks fine in the backend but is rendering broken on the front end Comment by Phil May 27
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in BeBuilder spinning and not updating Comment by Phil May 27
  • If your child theme is the culprit, please contact your web developer about this. In our documentation, you can read: https://forum.muffingroup.com/betheme/uploads/114/YXN41CEJB567.png Best regards
    in updated theme and now theme options tabs are broken Comment by Phil May 27
  • At the moment, we do not have plans to support Slider Revolution 7. Best regards
    in Desktop - Slider Revolution section not showing up properly on webiste Comment by Phil May 27
  • Please head to Betheme -> Tools, use Regenerate Thumbnails, and check it then. https://forum.muffingroup.com/betheme/uploads/371/1SGXYPE18J32.png Best regards
    in Visualization problem with different browser Comment by Phil May 27
  • I am checking that with Chrome, and it displays correctly for me: https://forum.muffingroup.com/betheme/uploads/378/O4RG0CGSHIV5.png Did you try disabling your plugins? Please check that in incognito mode as well. Thanks
    in PLz check heading color Comment by Phil May 26
  • I received your private message with a link to your website, but you did not attach screenshots showing your issue, and I do not know where I should look. Could you send it as well, or describe in detail what exactly I should check, and how it is su…
    in Related posts - blog Comment by Phil May 26
  • Hi, Please go to Appearance -> Menus, and check if you do not have an existing menu with this phone number as a menu item. If so, it will be assigned as the Secondary menu, and when you uncheck this option. https://forum.muffingroup.com/betheme/u…
    in Phone number under the mobile menu Comment by Phil May 26
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The site looks fine in the backend but is rendering broken on the front end Comment by Phil May 26
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide will make yo…
    in My site is running slow Comment by Phil May 26
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Delay with scroll Comment by Phil May 26
  • Hi, Please attach screenshot showing which heading you see white. Did you try disabling your plugins to see if none of them is the culprit? Best regards
    in PLz check heading color Comment by Phil May 26
  • We had to adjust theme files to make it work properly with Elementor Pro configured as yours. After we moved your website to our environment, we had access to the files so we could perform appropriate troubleshooting. After correcting it on our end,…
    in Cookie Consent is not showing on website, even after enabling it Comment by Phil May 26
  • Please check it out now. I used the Clear SR7 Tables option: https://forum.muffingroup.com/betheme/uploads/234/CZJ7NXQKROJ5.png Best regards
    in All background images in Revolution slider became invisible after update Comment by Phil May 25
  • I have done that, and it works like that: https://forum.muffingroup.com/betheme/uploads/009/WXNW2WKKJM77.zip What browser do you use? Best regards
    in Delay with scroll Comment by Phil May 25
  • Please check your website now. Best regards
    in Cookie Consent is not showing on website, even after enabling it Comment by Phil May 25
  • Animations start when the user scrolls to them. https://forum.muffingroup.com/betheme/uploads/270/OQAJHI89GNBP.zip Should I take any particular steps to reproduce this issue? Best regards
    in Delay with scroll Comment by Phil May 25
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