Phil
Phil
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- Phil
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My apologies, you are right. Anyway, before making any changes, I made a test, switched to another theme, and checked WP Site Health: https://forum.muffingroup.com/betheme/uploads/748/8U2BMEHOSSZU.jpg As you can see, it is entirely unrelated to the …
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Hi, We have released an update today. Please update your Betheme to the newest version and check if the problem persists. Best regards
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You are welcome. I am happy that I could help! Merry Christmas to you, too!
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Sorry, but the FTP access you sent does not work. https://forum.muffingroup.com/betheme/uploads/044/IYTVXDK5HJ0Z.png Please resend it, but ensure that the credentials are correct and working. Thanks
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Hi, As I already mentioned in this topic: https://forum.muffingroup.com/betheme/discussion/79855/padding-images-product-in-shop-element#latest, we are working on changes to shop element. For now it is not possible, but after these changes you will b…
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Go to Betheme -> Theme options -> Shop -> General, and increase Single product image width: https://forum.muffingroup.com/betheme/uploads/025/K9M13EIKLZG8.png After that, check if the display is as you need. Best regards
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The same category means that if you are viewing a post that belongs to cat1, then related posts will show posts from cat1. Best regards
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One of your plugins is the culprit. After I disabled plugins except supported ones, the price range appears: https://forum.muffingroup.com/betheme/uploads/093/9V5NJNM8GO3R.png To find the culprit, disable your plugins one by one. Best regards
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I do not see the dropdown select in the product description: https://forum.muffingroup.com/betheme/uploads/635/97JJ01L5WDKF.png
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You set a custom width to the product image element and it is causing this issue: https://forum.muffingroup.com/betheme/uploads/401/HZ80G0WE8MD5.png Edit your product template, and change this element's width to the default. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, In the related posts area, posts from the same category appear. Best regards
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Hi, We had to update a tool responsible for single page import on that demo. Please try again now. Best regards
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There is no way to show it there now, but I have passed it on to the dev team to add this button there. Best regards
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Hi, To check that, I need you to change the site visibility first for your store: https://forum.muffingroup.com/betheme/discussion/79876/my-shop-page-and-product-goes-to-unrecognized-page#latest Best regards
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Hi, It seems that this text comes directly from WooCommerce. It would be best if you contact their support regarding this. Best regards
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Go to Betheme -> Theme options -> Responsive -> Header, and set the layout you need: https://forum.muffingroup.com/betheme/uploads/803/9KZEHZ1ZFT0P.png Best regards
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Hi, Go to WooCommerce -> Settings -> Site visibility, and change it to Live: https://forum.muffingroup.com/betheme/uploads/100/MOQACUE5OL0P.png Best regards
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No worries. I am glad that it works correctly for you now. Best regards
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Hi, Go to WooCommerce -> Settings -> Site visibility, and change it to Live: https://forum.muffingroup.com/betheme/uploads/100/MOQACUE5OL0P.png Best regards
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I had to adapt the icomoon settings. It did not work for me for the first time, and for a couple of different packages, but I noticed that there is a Class prefix modified, so I changed it back to "icon-", and then icons started to work pr…
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Did you remove the slide images? https://forum.muffingroup.com/betheme/uploads/731/GQ7BPOZDJHH8.png Did you try creating your own or uploading your own? Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please a…
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Hi, Go to Betheme -> Dashboard, deregister the previous license there, and register your new license in the same place. If the deregister button does not work, it could mean that the person who made that website used an illegal version of Betheme…
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Do you have any product where it is visible now? I could not find it or replicate it on your website. Best regards PS. You did attach FTP access as I asked in my previous message
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Hi @perbp, Please give some example pages you tried to import. Thanks
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Hi, Please leave your suggestion as comment in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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1) You can upload a smaller logo in Betheme -> Theme options -> Responsive -> General: https://forum.muffingroup.com/betheme/uploads/130/4Q4UUKGG1EWG.png 2) Cart icon color can be set in Betheme -> Theme options -> Colors -> Header…
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These blocks are predefined, and you cannot rearrange fields and parts inside them. Best regards