Phil
Phil
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- Phil
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Indeed, it is a part of the post template, and in it we used a contact form done with Contact Form 7. https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ Best regards
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No need to be so harsh on yourself. 😅 Thing like this happens. Anyway, it is good that everything works as it is supposed to now. Best regards
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Hi, I am glad to see that you handled it. If you have any further questions or concerns, please don't hesitate to ask. Best regards
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Hi, Please do not share your license key publicly here as others can see it. Anyway, please explain in more detail what is happening. Thanks
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Hi, It has been resolved in the last theme update. Please update Betheme to the newest version, and this message will be gone. BTW, see the following article: https://support.muffingroup.com/faq/what-does-the-outdated-woocommerce-template-message-re…
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As I showed you on the screenshot here: https://forum.muffingroup.com/betheme/discussion/comment/274039#Comment_274039 The problem was gone when I switched from the child theme to the parent, which means that the child theme is the culprit. Theme au…
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Hi, You can add H1 with the heading element into your pages with BeBuilder, and hide it with Responsive Visiblity options. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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Hi, It is content from the products. Did you edit your products contents? Best regards
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Hi, Probably with some custom CSS, it might be possible to increase the size of the search box. If you attach a link to your website, I can help you prepare such CSS. Best regards
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Hi, See the following article: https://support.muffingroup.com/how-to/how-to-change-default-copyright-in-footer/ Best regards
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There are typography options for the submenu in the same Style tab: https://forum.muffingroup.com/betheme/uploads/828/1GKNLRM4099F.png https://forum.muffingroup.com/betheme/uploads/982/90S991Q4Y41I.png Best regards
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Did you add the Be Shop attributes widget or another attributes widget to your sidebar? https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
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Sorry, but the WP user you sent access to does not have admin rights, and we could not do anything on your website. Also, the FTP access you sent does not work. Please change the user privileges to admin, and send another FTP access with working cre…
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Indeed, it seems that you were right, and the Edge browser blocks the autoplay. However, I have found a workaround, and using JS, I caught this video background and forced it to play. You can find this JS in Betheme -> Theme options -> Custom …
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Please use this: .testimonials_slider .slider_images{ display: none; } Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have found the culprit and it will be fixed in the upcoming update. If you want us to correct that on your website earlier, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at ht…
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Hi, Font size options from theme options do not have an influence on the header templates. To set the font for the menu in the header template edit menu element, go to the Style tab and set the Typography for the menu: https://forum.muffingroup.com/…
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I have checked that and your video works correctly for me: Are there any extra steps to reproduce your problem? Best regards
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Did you put the CSS I sent in the location I mentioned in my previous message? I do not see it in your website source. Please also disable the optimization plugin, as I must check that with the plugin inactive. Thanks
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Hi, Go to the Style tab and set the top and bottom padding to List item: https://forum.muffingroup.com/betheme/uploads/690/0I8U2FCOWG5A.png Best regards
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I have checked that on Safari and Chrome on iPhone 12, and it loads immediately as well. I assume that the browser cache is the culprit, but that is something that the theme does not have influence on and our help is limited, unfortunately. Best re…
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To hide the arrows, use the following CSS code: .testimonials_slider .slick-arrow { display: none; } But there is no option to show pagination dots. To do that, you would have to use Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=…
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https://forum.muffingroup.com/betheme/discussion/comment/274105#Comment_274105 I'm sorry, but I don't understand. Please rewrite your message in English. https://forum.muffingroup.com/betheme/discussion/comment/274106#Comment_274106 See the followin…
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Hi, Where did you get the Bethem package? Did you get it from ThemeForest? From your screenshot, it looks like a pirated version of our theme or that you have some malware on your website. In the first scenario, please download an official Betheme p…
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If you identify the root cause and know how to fix it, you can be certain that you can use a child theme. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Unfortunately, I was not able to replicate your issue, and it works correctly for me. Anyway, please check if the problem persists when you remove the slider from that page. Thanks
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So everything is fine now? Is there anything else I can help you with? Best regards