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Phil

Phil

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Phil
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  • Hi, Can you attach a screenshot showing how your current Betheme -> Dashboard and registration panel look, please? Thanks
    in Licence substitution Comment by Phil April 10
  • In Query Loops, you can build any slider you want, including vertically oriented. However, in yesterday's update, we released the Media Carousel element, in which achieving this will be easier. https://forum.muffingroup.com/betheme/uploads/233/QAHKE…
    in Slider Comment by Phil April 10
  • I have checked your single product, and it displays the same header as on the rest of your website. Moreover, the menu is is also the same, and the cart icons displays there: https://forum.muffingroup.com/betheme/uploads/538/097LD52DL41V.png So, I a…
    in Template header setting comes out Comment by Phil April 10
  • While the plugins you are using are not on our official supported list, we are willing to take a closer look at your setup to see if we can identify the root of the conflict. To help us investigate, please provide the following in a private message:…
    in Betheme Options not showing Comment by Phil April 10
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
    in empty space below the header Comment by Phil April 10
  • I did not see the search icon at first, but I assume that you use a smaller screen, as I switched to laptop breakpoint, and there you can find this search element: https://forum.muffingroup.com/betheme/uploads/932/V8TK7MFEHT1L.png So to remove it, s…
    in Need to make site completely with black background Comment by Phil April 9
  • There was a bug in the theme files associated with SVG files, which you have in testimonials. It will be included in the next theme update. You can copy/paste the style by right-clicking on the testimonials element: https://forum.muffingroup.com/bet…
    in CSS error Comment by Phil April 9
  • It is hard to tell what could cause this. It could be due to some unsupported plugin, or someone messed with something in the theme options. Without replicating this issue, it is impossible to determine the root cause. The content will not be lost, …
    in Site crash? Comment by Phil April 9
  • Hi, Sorry, but I do not understand. Please explain your issue in more detail. Thanks
    in Template header setting comes out Comment by Phil April 9
  • We have corrected it on your website. Please check it out. Best regards
    in CSS error Comment by Phil April 9
  • I could not access your website because of the area restrictions: https://forum.muffingroup.com/betheme/uploads/042/94B297E4F7YH.png Can you whitelist Poland, please? Thanks
    in Need to make site completely with black background Comment by Phil April 9
  • Hi, Did you add excerpt text for these posts? https://forum.muffingroup.com/betheme/uploads/387/2WTFND0OBYYL.png Best regards
    in Expert option not showing Comment by Phil April 9
  • Hi, It looks like the theme options have been reset to the default ones. Please go to Betheme -> Theme options -> Backup & Reset -> History, and try to resotre theme options from there: https://forum.muffingroup.com/betheme/uploads/379…
    in Site crash? Comment by Phil April 9
  • Hi, On your first screenshot, you are changing the button color for the contact from the popup template, but on the second screenshot, you show the button from the contact page. You must edit the contact page and change the style there. Best regards
    in Contact form button hover color Comment by Phil April 9
  • I am happy to see that you found a solution. If you have any other questions or problems, feel free to ask. Best regards
    in How can I make a table scrollable from left to right in mobile view? Comment by Phil April 9
  • Texts are there, but they are not visible as they are white: https://forum.muffingroup.com/betheme/uploads/245/AAJDQFEGXD0M.png They take their colors from the H2 in Betheme -> Theme options -> Colors -> Headings. If you want to change them…
    in Category titles should be displayed Comment by Phil April 9
  • The testimonials element is the culprit. However, to check it further, we will need FTP access as well. Please send it as you did with WP dashboard access, and remember to attach a link to this forum discussion. Thanks
    in CSS error Comment by Phil April 9
  • If the plugin is not listed as supported by us, our help is limited: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility In this situation, it is best to contact the plugin authors. Thanks
    in Betheme Options not showing Comment by Phil April 9
  • Please edit the mega menu, and there the icon is assigned directly to the element. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Best regards
    in I can't change the menu icon. Comment by Phil April 9
  • Hi, No, there is no option to achieve that. Best regards
    in videos on YouTube Comment by Phil April 9
  • Hi, Do you need to have a multilingual website with a language switcher, or do you want to translate some parts from English to Spanish? Best regards
    in What is the easiest way to translate my site to spanish Comment by Phil April 9
  • I have checked your website with iPhone 12, and the before/after element appears correctly, and the links work for me: https://forum.muffingroup.com/betheme/uploads/888/PEKWZ3CH0T2A.zip Are there any particular steps to reproduce your issues? Best …
    in 404 errors on iphone and huawei devices Comment by Phil April 9
  • Please, turn off all of the plugins except Elementor, refresh your cache, and check if the problem persists. Thanks
    in issue. The URL https://sosdatarecovery.com.tw/customer/ is suddenly not skewed. How can I fix this? Comment by Phil April 9
  • Hi, Do not you have the following option the advanced tab in theme options? https://forum.muffingroup.com/betheme/uploads/606/3W2EKJ8CIHRR.png Best regards
    in How can I make a table scrollable from left to right in mobile view? Comment by Phil April 9
  • I received your private message. The "What's cracking" page is a blog page, and it was not assigned in the WP settings. I assigned it, and now it displays correctly: https://forum.muffingroup.com/betheme/uploads/802/ONMB1RYDQHUS.png https:…
    in Missing Header, Footer, Hero Section and Empty Page in Hip Hop Theme (BeTheme) Comment by Phil April 8
  • I am sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/170/C5AJVDKNE5S7.png Are you sure that they are correct? Best regards
    in CSS error Comment by Phil April 8
  • Please do not share login credentials here as others can see them. Anyway, as I checked them, they do not work. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themefore…
    in Category titles should be displayed Comment by Phil April 8
  • Hi, You can change the styles of buttons in Betheme -> Theme options -> Global -> Buttons. Best regards
    in Reduce the buttons Add to cart in my shop page Comment by Phil April 8
  • Are you able to activate plugins back? If so, you can find the culprit by disabling plugins one by one. After you find which causes this, please contact the plugin author. Best regards
    in Betheme Options not showing Comment by Phil April 8
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Betheme Options not showing Comment by Phil April 8
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