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Phil

Phil

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Phil
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  • Hi, Banner Box is not available in Elementor. We have it on our to-do list, but we do not have ETA for that. If you want to use this element, use BeBuilder instead. Best regards
    in Banner Boxes Comment by Phil August 5
  • Try the following CSS code: .accordion .question .answer p{  text-align: justify; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in How can I align justify accordion content Comment by Phil August 5
  • Hi, If the changes appear with a delay, it means that your cache is the culprit. The only option for the cache available in the Theme is in Betheme -> Theme options -> Performance: https://forum.muffingroup.com/betheme/uploads/022/W3GN7W3F7W87…
    in Styling Changes in BeBuilder Only Apply After 24 Hours (Despite Cache Clearing) Comment by Phil August 5
  • Hi, Sorry, but we provide this forum in English only. Rewrite your question in English, please, and also attach a link to your website and a screenshot showing what the issue is. Best regards
    in Footer disappear Comment by Phil August 5
  • Hi, I am happy to see that you handled it. Please let me know if I can help with anything else. Best regards
    in Registration - deregistration - reregistration - confusing! Comment by Phil August 5
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
    in Product Filter Comment by Phil August 5
  • Hi, Please edit your single product template, open the settings of the wrap that contains product gallery, and set left margin to zero: https://forum.muffingroup.com/betheme/uploads/056/B9WYYV0IQO63.png After that, check if the problem persists. Be…
    in Product page photo go under column Comment by Phil August 5
  • We have corrected it. Please check it out now. Best regards
    in BeTheme backend very slow Comment by Phil August 4
  • Hi, Please use the Header Builder to adjust it. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingro…
    in Mobile menu in Leasing2 (Elementor) Comment by Phil August 4
  • I am happy to see that you found the root cause. If you have any other questions or problems, feel free to ask. Best regards
    in How to exclude log in user and WP admin backend from google analytic tracking Comment by Phil August 4
  • There is no option for that, and it only work for the gallery element. Best regards
    in lightbox Comment by Phil August 4
  • Hi, Mega Menus cannot be displayed on mobile view. Instead, you might try the Sidebar Menu template: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in mega menu on mobile Comment by Phil August 4
  • I do not see that on your website: https://forum.muffingroup.com/betheme/uploads/288/7VZCT2LK871Y.png Are you sure that it does not appear only in the builder? I could be the place where the section bar appears. Best regards
    in WHITE SPACE ON MOBILE PAGES UNDER MENU Comment by Phil August 4
  • Please check it out now. I have used the {featured_image:url} dynamic data instead. Best regards
    in lightbox Comment by Phil August 4
  • Hi, It should work without any problems, and you can register it just like the regular license through Betheme -> Dashboard. Note that in this situation, as your client will not have access to the internet, she/he will have to update the theme ma…
    in Template license for an intranet site within the company network Comment by Phil August 4
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in WHITE SPACE ON MOBILE PAGES UNDER MENU Comment by Phil August 4
  • I received your private message with credentials to your website; however, even with the user you sent access to, I have a coming soon page, so I could not check that. Please correct that, so I can check your live website. Best regards
    in Website footer doesn't look like demo's Comment by Phil August 4
  • I have checked that, and consulted it with the dev team, and they told me that custom fields for attributes are not supported, unfortunately, and custom fields will work for posts only. At the moment, the only workaround for that would be achieving …
    in Use ACF with Bebuilder Comment by Phil August 4
  • Hi, The video you sent does not work for me. Please put it on some video hosting service, or attach a link to an example website with the header you want to achieve. Best regards
    in Mobile Menu Design Comment by Phil August 4
  • Hi, The code you put in theme options is executed only on the frontend, and robots cannot access your backend with that. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
    in How to exclude log in user and WP admin backend from google analytic tracking Comment by Phil August 4
  • Hi, Do you have the newest version (28.1.4) of Betheme installed? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we…
    in Agency 9 Theme missing Comment by Phil August 4
  • Hi, To achieve that, you would have to build it with the Sidebar Menu template, but it can be triggered only with the Menu Burger element available in the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://su…
    in need to add logo to mobile off canvas menu Comment by Phil August 4
  • Hi, You can use the Order option for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Thanks
    in Reverse rows/colums for tablet too, not just mobile Comment by Phil August 4
  • Hi, I do not see them on your website. Did you handle this in the meantime? Best regards
    in How can I hide Date in blog post?? Comment by Phil August 4
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ It might be pretty old, but the basics of creation remained the same. Best regards
    in Carousel creation problem Comment by Phil August 4
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
    in How can I align justify accordion content Comment by Phil August 4
  • In that case, the answer seems to be at the beginning of your previous message. The only thing that changed and could have an impact on your site performance is your hosting. Please contact your hosting provider regarding this. Best regards
    in Site Performance Issue After License Transfer from .com.tr to .com Comment by Phil August 4
  • I have received your private message, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/084/3FSIS1PBGOTG.png Please correct them, or send another message with working data. Thanks
    in lightbox Comment by Phil August 4
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeTheme backend very slow Comment by Phil August 4
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Website footer doesn't look like demo's Comment by Phil August 2
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