Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You must do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Best regards
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Hi, Please do not create duplicate discussions. https://forum.muffingroup.com/betheme/discussion/77631/text-css-and-site-information-not-appearing#latest Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
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Hi, Please check the first part about cache of the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
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Hi, I am glad to see that the issue is gone. Please let me know if I can help with anything else. Best regards
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As the field name says, you should use your Envato username in our license key manager. It means you should use the same username you purchased Betheme with on Envato. If you changed your username in the meantime, you should use the one you used whi…
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Hi, You must create a second menu with a submenus for mobile display and assign it to the mobile header template. For more configuration options, I suggest using the Sidebar menu builder: https://support.muffingroup.com/video-tutorials/sidebar-menu-…
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Hi, There is no such dynamic data. If you would like to see it in the future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Try this one: .google-map-wrapper .google-map-contact-wrapper{ border-radius: 20px; } Best regards
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With a header from theme options to place them where you pointed do as described in the article and assign appropiate social media link. Search can be activated in Betheme -> Theme options -> Search -> Form. https://forum.muffingroup.com/be…
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Hi, You can change the width of the element to custom and set the value you need: https://forum.muffingroup.com/betheme/uploads/867/5LNRKG8OLXMM.png Best regards
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Replace the previous CSS with the following one: .single-post #Top_bar .action_button, .page-id-2431 #Top_bar .action_button{ display: none; } Best regards
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Hi, 1) If you use WP Rocket, there is no need to use performance settings from theme options. 2) You can find the recommended settings file in the description of the following video: https://www.youtube.com/watch?v=rVsN5ajpgvs Best regards
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You have coming soon enabled for your shop, so I could not check that. Can you disable it for a while? I will pass suggestion to add pre-defined templates for single product template in future updates. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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We have a templates for single products with which you can create custom layouts: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ However, we have not tested this plugin with our theme and do not k…
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Sorry, but I do not have your login credentials. Please send the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and I will check that. Notice! Please atta…
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Hi, Is this Pagelayer some plugin? If yes, we do not support it, and our policy states that we do not help with third party plugin. You can find a list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compati…
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Hi, We still have access which you sent to another topic, so we will log in and check what could be causing this. Best regards
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I am extremely happy to see that you managed to solve it. Also thanks for explaining your issue. Despite it is rather odd I hope it will help others who expect such a weird behaviour. Best regards
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Unfortunately it is not possible with Footer Builder at the moment. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum disc…
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It seems to be a WPML issue related to some of their recent changes. Please contact WPML support regarding this, and let us know what they will tell you. Thanks
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We went through your pages and did not encounter this. We must see this in your error log. We suggest you disable notice reporting, as we saw that there are tons of them from plugins on your website. Best regards
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2) I received your private message, but you did not attach FTP access. Please send another message with complete data. 3) https://forum.muffingroup.com/betheme/uploads/940/9QZE39MEX58G.png Thanks
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
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The red color in my screenshot indicates errors, which mostly means that some tags before these ones were placed or closed incorrectly. If you are sure that everything is correct, please disable your plugins, as I mentioned in my previous message, a…