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Phil

Phil

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Phil
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  • the problem is in your plugin However, I do not know how you set it up, and I could not replicate your issue at first. If you provide the necessary information we can provide faster and direct help. I managed to replicate your issue after some time.…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Did you open Screen Options and check Link Target? See the two arrows at the top of my previous screenshot. Best regards
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Are there any steps to reproduce this issue? I refreshed your website a couple of times and it displays correctly I also checked that with Firefox and Chrome. Best regards
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
  • You must edit your pages and set parent page for them: https://forum.muffingroup.com/betheme/uploads/761/BN75OQ2JIMXW.png https://forum.muffingroup.com/betheme/uploads/048/AD4URO4SW4BS.png Best regards
  • Thanks for understanding, and I am sorry if I was not clear enough. Best regards
  • The basics of creation have not changed since that video. In theme options, add a sidebar and add widgets to it through Appearance -> Widgets. Designs of the widgets are mostly pre-defined. Only some colors are taken from Theme options -> Colo…
  • 1) The regular pre-built sections were not designed for Query Loops, but a regular pages. Did you watch video tutorials I have sent? They explain and show how Query Loops should be built and how they work. 2) Please send us the WordPress dashboard a…
  • Hi, 1) Go to Betheme -> Theme options -> Global -> Buttons, and set the Icon gap there: https://forum.muffingroup.com/betheme/uploads/468/I36EJ4NATPHE.png You can also do it directly in the Button element: https://forum.muffingroup.com/beth…
  • Hi, All labels except this one are placed in <label> tag. Please edit your contact form and put "Your email*" text between <label> tag. Best regards
  • Hi, Go to Appearance -> Menus, open Screen Options, check the Link Target checkbox and select this option in the menu item. https://forum.muffingroup.com/betheme/uploads/026/RCE1EXBBBDKF.png Best regards
  • Hi, Sorry, but I do not understand what you want to achieve. Please provide more detail explaining your goal. Thanks
  • Thanks, but I still do not know what is wrong and what exactly you refer to. Please provide some more details about it. Thanks
  • I see it now. Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero: https://forum.muffingroup.com/betheme/uploads/723/1AIG9J44OVWM.png Also, set it in Theme options -> Responsive …
  • I meant that it should be disabled to prevent any cache. Did you check all the things I mentioned in my previous message? I mean plugin, server, browser, or service like Cloudflare. Best regards
  • Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-one-page/ Thanks
  • The login credentials you sent are not working. Also, you did not attach FTP credentials. Please send another message with complete and working data. Best regards
  • Hi, 1) It means that you have some cache active. Please check if you do not have any caching plugin or server cache active. 2) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at ht…
  • Hi, Please do not create duplicate discussions. I answered you in the first you created: https://forum.muffingroup.com/betheme/discussion/77572/website-import-issues-delayed-changes#latest Thanks
  • Hi, Does it happen on all pages or a particular one? I could not find this issue. Did you try disabling your plugins except for supported ones? Best regards
  • I received your other message, but the changed URL for WP dashboard does not work, and I still cannot access it. Best regards
  • On which page do you have this gallery placed? I checked the homepage, and it looks like this in BeBuilder: https://forum.muffingroup.com/betheme/uploads/680/IK5I1NRX6X2J.png Best regards
  • Sorry, but the login credentials you sent does not work: https://forum.muffingroup.com/betheme/uploads/838/5VIZ2JDZSQJ6.png Please resend them, but ensure that they works. Best regards
  • Hi, Ensure that you did not assign any color to the section background and set Postion to Absolute with No Body offset in the Header options: https://forum.muffingroup.com/betheme/uploads/709/BSBEO3SL85QA.png Best regards
  • Hi, I assume that you use BeCustom, right? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might …
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, So everything is fine now? Is there anything else I can help you with? Best regards
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