
Phil
Phil
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- Phil
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In that case, the answer seems to be at the beginning of your previous message. The only thing that changed and could have an impact on your site performance is your hosting. Please contact your hosting provider regarding this. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, When you changed your domain, did you change the hosting and server as well? Did you also follow the tips mentioned in this article?: https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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If you want to have only content set to full width, then use the Content only option. Or you can set Full width for the sections in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/715/PHEQE71SAO0L.png Best regards
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Hi, 1) In Betheme there is no feature enabling auto slide for the product images. 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us wh…
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Please add some top padding to the first section on this page. Best regards
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When I open this product category, it redirects me to the home page. Are you sure that this link is correct? Best regards
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Nothing happens by itself, and without being able to replicate the issue, our help is extremely limited. At the moment, I can only suggest turning off all of the plugins, except the ones we support, and checking if the problem persists. Thanks
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Hi, See the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
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Hi, That is because you added a blur effect to the wrap that contains the menu burger. When you remove the blur, the issue is gone: https://forum.muffingroup.com/betheme/uploads/699/MSEC42YAR4BK.png Anyway, you can use the following CSS code: .mfn-h…
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2) Is there any product at the moment that does not have a template assigned? Do you remember performing any actions before it happens? Did you try disabling your plugin to see if none of them causes this? Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
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Hi, Please try to do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
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The root cause is that your domain is misconfigured. In the WP settings, you have the URL address set to http://marinapp.co, while the actual one is http://188.166.0.219:7777/marinapp.co/wp-admin. You should contact your hosting provider and domain …
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1) You created the Sidebar menu template with language switcher, but did not assign this template to your menu burger element in the header template: https://forum.muffingroup.com/betheme/uploads/431/N2C6LW9RR05H.png Edit your header template and as…
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Hi, You had WP and Site addresses misconfigured. You had HTTP while it should be HTTPS: https://forum.muffingroup.com/betheme/uploads/579/KOYED5IUA19D.png After my correction, it seems to work correctly now. Please check that and confirm. Best rega…
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I have passed it on to the dev team, and we will check that. Best regards
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Hi, I suggest to use the Duplicator plugin to copy your entire website to use on another installation. https://wordpress.org/plugins/duplicator/ Best regards
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Hi, Did you try contacting your hosting provider as the error message states? https://forum.muffingroup.com/betheme/uploads/994/YAR7IENJEHID.png If not, please do that. If yes, what did they say? Best regards
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Hi, Please open page options, and ensure that you do not have the Full-width option enabled: https://forum.muffingroup.com/betheme/uploads/747/JGJHXJ5BJ846.png Best regards
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Hi, So everything is fine now? Is there anything else I could help you with? Best regards
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Hi, If you are using YOAST then you must also use the Builder -> SEO option. See the following article: https://support.muffingroup.com/faq/builder-seo/ Best regards
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Hi, This is related to the server configuration that changes dots into commas. You should contact your hosting provider to correct that. Best regards
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No worries, I am glad I could help. Best regards